Escalator Field Command
Maintenance, CAT1 & Route Tool
Free · In‑App Purchases · Designed for iPad. Not verified for macOS.
Built for Escalator Mechanics. Everything You Need in the Field.
Escalator Field Command is the professional-grade tool for escalator mechanics who want to work faster, stay organized, and ensure compliance with 100% on-device data and no sign-up required.
THE FIELD GUIDE: THE CODE, ANSWERED IN PLAIN ENGLISH.
Your subscriber Field Guide puts escalator and moving walk requirements, drawn from ASME A17.1/CSA B44 and MCP, right in your pocket. Ask a question the way you’d ask a senior mechanic, typed or spoken, and get a clear, sourced answer in seconds. Jump straight to any section by its code number, bookmark and highlight the rules you lean on most, and open linked references without ever leaving the app. The code, finally searchable.
YOUR ROUTE. YOUR RECORDS. YOUR WAY.
Add every escalator on your maintenance route with detailed unit information, service history, and key notes. Instantly accessible, always offline. No more flipping through notes or searching multiple systems.
CAT1 TESTING, SIMPLIFIED.
Category 1 testing is broken into four colour-coded sections for at-a-glance progress tracking. Always know what’s complete and what’s outstanding. Put a unit on hold when it’s out for the year, and share a completion report showing every unit’s pass or fail.
ALL YOUR DOCUMENTS, ALWAYS OFFLINE.
Upload manuals, test reports, photos, and any supporting documents so everything related to the job lives in one place, organized and available without an internet connection. Search inside a PDF for a word or a part number and jump straight to the page it is on.
LOG HOURS & TRACK TIME.
Log time tickets for maintenance, repairs, travel, and training. Weekly timesheets auto-fill from your records. Copy a whole day as one block of text to paste into your company’s system, or send it as a PDF with your parking and expenses and a photo of each receipt. A morning notice tells you what is due before you set off.
PLAN AHEAD. REPORT WITH CONFIDENCE.
See your upcoming service jobs right on the dashboard so bigger work never sneaks up on you, and check them off once they're done. Then generate polished PDF reports, including the State of the Union, a route-wide snapshot of where every unit stands. Need something else? Write your own report for a building, pick the units, attach photos, and share it in seconds.
Set up the things that come round again, a safety meeting, a monthly report, an annual recertification, and whatever falls on today is waiting across the top of your dashboard when you open the app. Units already on a maintenance schedule are added for you.
In British Columbia, fill in the Technical Safety BC Escalator Data Sheet Checklist on site and send it as a PDF instead of carrying paper.
FLAG ISSUES BEFORE THEY ESCALATE.
Rate each unit’s priority and tick off its open items one at a time. Never lose a follow-up.
ONBOARD NEW MECHANICS INSTANTLY.
Incoming mechanics gain immediate access to historical test data and unit notes. Institutional knowledge is preserved. Transition time is minimized.
PRIVACY FIRST. ALWAYS.
All data lives on your device. No cloud account. No internet required. No sign-up. Daily backups, and one export file carries records, photos and manuals to a new phone or a coworker. Want a copy off the phone? Optional iCloud Backup saves one a day to your own iCloud Drive. It stays off unless you turn it on. iPhone and iPad.
PRO SUBSCRIPTION
The app is free to download, and the free version keeps up to three of your own escalators. A Pro subscription unlocks unlimited escalators and all features, and new subscribers get the first month free.
Payment is charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
Privacy Policy:
https://counterweightdispatch.com/apps/escalator-field-command/privacy/
Terms of Use (EULA):
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
more Great first impression. As someone in the elevator trade who also builds apps, I appreciate seeing a tool focused specifically on escalator maintenance, CAT1 testing, and route organization. It looks thoughtfully put together, and the trade-specific focus is what caught my attention. Looking forward to spending more time with it and seeing the continued updates. Keep building! 👍
Great first impression. As someone in the elevator trade who also builds apps, I appreciate seeing a tool focused specifically on escalator maintenance, CAT1 testing, and route organization. It looks thoughtfully put together, and the trade-specific focus is what caught my attention. Looking forward to spending more time with it and seeing the continued updates. Keep building! 👍
A much clearer Booked Time Off page, a tidier Settings screen, and smoother typing.
Booked Time Off has been redesigned. Weekday totals now add up, a split bar shows where your time is going, sick time and union time sit side by side, and your bookings are grouped by month.
The keyboard no longer gets in the way. Every text box lets you put it away, and nothing hides behind it.
Watch list items can now be edited in place instead of deleted and added again.
Settings is simpler. Region shows just its name, handrail length is a plain Metric or Imperial choice, and the Data section is down to Photos & Files, Backups & Transfer, Sample Data and Clear All Data. Support and legal links now live in one About card.
Big PDFs in the Docs tab hold up better. If your phone runs short of memory while you zoom in, the document reloads on its own instead of going blank, and a PDF is only read for searching when you actually open search.
3.8.8 1d ago
Your backups now carry everything. The PDFs attached to each unit and the photos from past Cat 1 years go into Export My Data and iCloud Backup, so moving to a new phone leaves nothing behind. Before a restore, the app shows the file's date and what is in it, and warns you if the file came from the other app. Backup files now open straight into the app from Files or Mail.
Every past Cat 1 year is kept, switching years saves the one you were on, and deleting a Cat 1 photo asks first.
The Field Guide is steadier. Jumping to a section by its number lands on the heading and stays there (a trailing period, as in "Section 8.6.8.15.", works too). Back no longer fights a jump, Contents and bookmark jumps wait for the page to load, bookmarks have their own section, and downloads show their progress.
Settings is one tap away from the Escalators tab. The opening animation plays only on first launch and a tap skips it. The tour can't skip the region step, and "Got it" tips stay dismissed once you dismiss them.
Also in this version: the SSPI calculator accepts a decimal comma, there's a new "Handrail length in metres" switch in Settings, Photo Cleanup's age buttons only touch service and ticket photos, sample units keep any notes you add to them, and Hours and the Dashboard roll over to the new day at midnight.
3.8.5 Oct 8
Settings is easier to find your way around. Open a section and you get a short, clear list, and the bigger tools (exporting your data, backups, iCloud Backup and photo cleanup) each have their own screen now.
The Field Guide's microphone is back at the bottom of the screen where your thumb can reach it, and it now sits just above the keyboard, so typing never hides it.
There's a new Help & Support page in Settings, and an updated privacy policy that spells out exactly what stays on your phone.
3.8.4 Oct 6
Moving to a new phone is easier. When the app is empty, you can now import your backup file straight from the first screen.
If you pick the wrong file from an unzipped backup, the app now tells you your photos and documents aren't in it and points you to the right one. And if anything doesn't come back during an import, it says so plainly.
The Helper field now always starts with the last helper you used.
Mechanic Quick-Switch has been removed to keep the dashboard simple. Picking a mechanic from the hard hat at the top works as before.
3.8.3 Oct 3
New: iCloud Backup. Turn it on in Settings, under Backups & Restore, and once a day a complete copy of your records, photos and documents goes to your own iCloud Drive. Only you can see it. It stays off unless you switch it on, and a new iPhone can restore straight from it.
Ask the Field Guide longer questions, typed or spoken. The search box now grows as you talk, so you can read the whole question back before you send it.
Searching your units is more dependable, including units with a field left blank.
The Region setting now spells out exactly what your chosen region changes.
3.8.2 Oct 2
You can now try Field Command properly before paying: the free version keeps up to three of your own escalators, and the app tells you plainly when you add a fourth. When you first open the app you choose between exploring with sample data or starting fresh with your own route, and sample data now opens with a mechanic already in focus.
The Field Guide's voice button sits at the top of the screen where the keyboard can't hide it. Hold it for as long as you like: it keeps listening until you let go, and gives a firmer buzz when it starts. Moving between search, answers and Contents behaves the way you'd expect, answers name the region and code edition they're written for, and when something goes wrong it tells you whether it's a lost signal or something else.
CAT 1 reports fill the page properly when printed from an iPhone, and parked units show their on-hold note. The SSPI card shows completion dates and the pound-force figure next to the 110 N loaded-gap text. The BC loaded-gap date is corrected to 1 June 2003. The TSBC data-sheet checklist prints as its two designed pages.
Time tickets and service records keep your work if a phone call or app switch interrupts you. Backups are sturdier, numbers typed with a comma (12,5) are read correctly, Day Summary lists hours in the same order as the work performed, and Lost Unit stands out in red.
Large text sizes and VoiceOver got a lot of work: cards stay compact at larger text, words no longer break mid-line, and every button and text box is reachable and labelled. iPad layouts are sized better too.
3.8.1 Oct 1
Tapping anywhere on a Monitoring card now opens it, not just the title. The CAT 1 completion report fills the page properly on a shorter route instead of leaving a blank gap. Filling out an on-hold note near the bottom of the CAT 1 list no longer gets hidden behind the keyboard.
3.7.4 Sep 26
CAT 1 units can now be put on hold. Press and hold under a unit to park it for the year and add a note saying why. The note locks once written, so a stray tap won't change it; press and hold it to edit. On-hold units stay on the list but are left out of your completion numbers. Press and hold the red On Hold label to take a unit off hold.
Every PDF report has a new look. Reports open with the key numbers up front, group units by building, and mark each unit's status at a glance. The CAT 1 completion report lists every unit as pass, fail, incomplete or on hold, shows which test failed, and carries on to extra pages for longer routes instead of cutting units off. Reports that run past one page now keep proper margins throughout, and a building's name stays with its units.
Action Items on the Monitoring tab are now a checklist. Log each problem on its own line and tick it off when it's fixed. Your existing notes carry over. Delete the last item and the card clears itself off the list.
Filling in a time ticket is easier: the field you're typing in now sits fully above the keyboard.
Adding a photo to a CAT 1 inspection is quicker, with an empty photo slot waiting at the end of each photo section.
Buttons now rearrange themselves to fit larger text sizes, so words are never split across two lines.
The keyboard no longer covers the Monitoring tab's report options.
3.7.3 Sep 25
The Field Guide search box now has a button to tap, not just the keyboard's Enter key. Also fixed an issue where using your phone's own dictation to ask a question could cut off partway through.
3.7.2 Sep 22
Small improvements under the hood for a smoother experience on Android — this build brings iOS and Android back into lockstep.
3.7.1 Sep 21
Now on iPad. Escalator Field Command runs as a proper iPad app, with your route, records and the Field Guide laid out for the bigger screen.
One export file for everything. Your export is now a single zip with your records, photos and manuals inside, however many you have. The old size limit is gone, and export files from earlier versions still open.
Photo Cleanup, in Settings under Data. See how much space your photos take, remove the ones no longer attached to any record, or clear out photos older than a year, 18 months or two years. Mark a photo Keep Forever in the Documents Vault and no cleanup will ever touch it.
3.7.0 Sep 19
Field Guide opens faster. Your saved copy appears straight away and the latest version is fetched behind it, so a weak signal in a machine room never leaves you waiting. If a newer guide arrives while you read, a small bar offers to reload it. The Offline notice now appears only when your phone really has no connection.
Clearer buttons at the top of the Field Guide: "Back to app" beside the app icon, and "Search" to return to your search.
CAT 1: choose several photos at once for a failed test and every one of them is kept.
Searches stay put. Type a search on the Escalators, CAT 1 or Docs tab, open a unit, come back, and the search is still there.
Docs: when files can no longer be found on your phone, the notice now has a Clear button, so it no longer sits there for good.
Sample data shows a realistic eight-hour day for every mechanic, and the info buttons in Settings line up.
3.6.9 Sep 18
A cleaner top of every screen. The header is now the same on every page: the same Back button in the same place, titles centred, and the "i" and other buttons lined up the way they should be on every version of iOS.
Making a PDF report is easier to see. The panel where you choose units, add a note and tap Generate now sits on its own coloured surface, on the Watch List, the unit page, the shut-downs report and CAT 1 metrics.
Field Guide: the "Back to answer" button moved to the bottom of the page, so it no longer covers the rule you just jumped to.
Settings: a "Read the latest newsletter" button under Community opens the newest Counterweight issue. New issues arrive on the 1st and 15th of every month.
3.6.8 Sep 17
Field Guide
• Hold the microphone and wait for the buzz. The phone tells you when it is listening, so your first word is never lost.
• The phone's back button and the edge swipe now step back through a search (section, answer, search screen) instead of leaving the guide.
Service records
• One form for new and existing records, with the same card layout on both. Overtime and delete are there on a new record as soon as it saves.
• An expense on a multi-unit ticket is counted once on the day summary, not once per unit.
Keys
• A second key added to one unit is added to every unit in that building.
CAT 1
• The comb impact exemption note has an "i" that explains what 8.6.8.4.3 requires and when your region adopted it.
Unit data report
• The same header on every page, no Action Items section, and a long note gets a page of its own instead of being split. Notes can now run to 2,500 characters.
Also: the "i" buttons look like buttons again, the New Key sheet stays clear of the keyboard, and the app stays dark when your phone is in light mode.
3.6.7 Sep 16
Ask the Field Guide with your voice. Press and hold the microphone on the search screen, say your question, and let go. Your words appear as you speak and the answer comes back the same as if you had typed it. Recognition happens on your phone, so it works in a pit with no signal.
A bigger search box. A long question now wraps across several lines so you can read the whole thing before you send it.
Type a code number and land on it. Searching for a rule number from the search screen now takes you straight to that rule in one press.
The region picker is easier to read: lighter, with each province and state on its own card and a clear note on what the setting changes.
3.6.5 Sep 14
Your region, all of it. Pick your province, territory or state from the full list, and the Field Guide answers for the code edition your region has adopted. A reader in New York gets the 2022 rule; a reader in British Columbia gets the 2016 rule with the 2022 change shown separately underneath, so you can see what is coming. The picker says in plain words what choosing each region changes.
SSPI reference tables for the rest of Canada. Alberta, Quebec, Manitoba and every other province and territory now get a CSA B44 table with the right clearances for that code, instead of the ASME table meant for the United States. It is laid out by code edition, with a reminder to check the data plate.
The region setting in Settings now explains what it does, and the region picker reads properly at the largest text sizes.
3.6.4 Sep 13
Move a photo to a service ticket. In the Documents Vault, Move now offers your unit's service tickets alongside CAT 1, Monitoring, Handrail, Unit photo and Attachment, so a photo filed in the wrong place can go exactly where it belongs.
Receipts on new service records. The Photos and Receipts columns now appear when you create a service record, not just when you edit one.
Easier to hit. The Share, Move and Delete buttons in the full-screen photo viewer are larger, and several buttons across the app that were drawing without their full size or background now do.
The CAT 1 tab's Expand All button carries its info button inside it, and the Field Guide's Close and Back buttons no longer clip.
3.6.3 Sep 12
Receipts now have their own place beside Photos on every time ticket and service record. A parking stub is not a photo of the work, so it stays out of the Documents Vault and prints on the day summary next to the amount it backs up.
Move a photo in the Documents Vault to another category. Long-press it, or use the new button when viewing it full size, and file it under CAT 1, Monitoring, Handrail, Unit photo or Attachment.
Typing a rule number into the Field Guide's search box now jumps straight to it, and tells you when the guide does not carry that number instead of doing nothing.
The CAT 1 Expand All control looks like a button rather than a search bar.
3.6.2 Sep 11
The Field Guide opens on its search box, with the contents right underneath. Search or ask a question, or pick a chapter, and a Back button returns you to the search screen. A tip on the way in points out something the guide can do that is easy to miss.
Write a note against a day with no time on it. Tag a ticket Other, turn on Note only, and you get a date and a note. It sits with the day's work, marked NOTE, and stays out of your hours.
Photos in the Documents Vault show the date they were taken rather than the last time the unit was edited, so renaming a building no longer moves a year of photos to today. CAT 1 photos of a failed test appear there now, and the ones that went missing after an app update are back.
The vault's search no longer eats the first tap on a result, and the keyboard gets out of the way when you scroll.
Exporting your data can now carry your documents with it. Off by default, because manuals can make the file too large to email. Importing a file that has documents asks whether to bring them in.
Recurring Events has moved in Settings to sit with the morning notice it feeds.
3.6.1 Sep 10
The Share button on the Hours tab sends the day straight to a PDF now, with no screen in between.
Parking and expenses are on that report, with the receipt photo beside each amount and a total at the bottom.
A day's maintenance at one building is a single line carrying the hours you entered, instead of one line per unit with those hours divided between them.
Monitoring has an Urgent priority above High. Anything you mark urgent shows on the dashboard and in your morning notice every day until you clear it.
The dashboard reads as one list of what the day holds: urgent units, recurring events, scheduled maintenance, and any service job that falls on that date.
On Android, the keyboard no longer covers the field you are typing in, and Back closes what is actually open instead of leaving you somewhere unexpected.
3.5.7 Sep 9
Copy your whole day in one go. The Hours tab turns a day's work into a single block of text you can paste straight into your company's system, or send as a PDF report. Change the date if you are writing up yesterday.
Search inside a PDF. Find a word or a part number in a manual and jump to the page it is on, with no signal needed.
A morning notice tells you what is due that day, at whatever time suits you, and stays quiet on days when nothing is.
Scheduled maintenance now groups by building instead of listing every unit separately, matching how the Escalators tab works.
The TSBC data sheet now reads the way the test is actually done. Comb impact readings are grouped by which end of the unit they came from, with the three horizontal forces together, and every clause number and subsection letter matches the code book. Where the official form itself cites the wrong clause, the app marks it and gives you the right one.
Anything in a code note can now be selected and copied, so a clause number goes straight into your own paperwork.
The Field Guide answers for the region you set, names the province or state any date belongs to, and links you to the reference behind the answer.
Clearing your data gives you more control, with separate choices for saved autofill entries and backups, plus a full reset that returns the app to the day you installed it.
On Android, the tab bar is easier to read, the number pads have a way to close the keyboard, and the morning notice arrives when it should.
3.5.6 Sep 8
Reports now put your photos four to a row instead of one per page, so a job with nine photos is half a page rather than nine. Tap into any of them and they are still full quality. The gap that used to sit between the word Photos and the photos themselves is gone.
The Helper Log now shows how long each helper was actually with you, in months, weeks and days, alongside the days worked.
New Recurring Events screen in Settings, for anything that comes round again: safety meetings, monthly reports, an annual recertification. Units you have already put on a maintenance schedule are listed automatically, so nothing is entered twice. Whatever falls on today shows in a banner across the top of your dashboard.
Text copied out of Hours now pastes cleanly into other systems. Invisible characters your phone adds on its own were coming along for the ride and showing up as a stray question mark at the end.
The Docs screen is clearer about where your files live, and the locked cards on the dashboard line up properly.
3.5.4 Sep 4
The Field Guide no longer downloads itself all over again every time you open it. If nothing has been updated since last time, it opens straight from the copy already on your phone. That is quicker, and it saves a lot of data when you are on a slow connection or down in a pit.
The Field Guide search bar is now the bright white bar from the web version, so it is much easier to pick out.
Search boxes across the app no longer cut their own text off. Five of them were losing the end of the line at normal text size, including the ones on Escalators, Cat 1 and Hours.
Starting a new year of Cat 1 tests now warns you properly first. It tells you how many units still have unfinished tests, and makes clear that the year you are leaving becomes view only and cannot be reopened.
3.5.3 Sep 3
The Technical Safety BC checklist now tells you the rule, not just points at it. Tap any row and you get what the code actually asks for, with the figure: the 300 mm handrail extension, the 900 to 1 000 mm height, the 450 N retarding force, the 50 lx lighting. Every row, every sub-item, rebuilt from the codebook. Three clause references that pointed at the wrong rule are corrected.
The data sheet form is easier to read, with cards that stand off the background instead of sinking into it.
The maintenance card on the Escalators tab now explains its three states the first time you press it, and shows you what each one looks like.
At the larger text sizes the counters no longer break words in half.
The hours ring sits square in the Today card.
3.5.2 Sep 1
Data sheets you can keep. The Technical Safety BC checklist now saves as many sheets as you have jobs on the go, and you come back and carry on where you left off. Name the building so you can find the right one, and the date and the mechanic fill themselves in.
Every row on that checklist now explains itself. Tap a clause and you get what the code actually asks for, item by item, with the reference for each one, rebuilt straight from the codebook.
Cat 1 metrics: tap Unit Completion to see exactly which units are finished this year, newest first, and open any inspection straight from the list.
Field Guide links and bookmarks now land on the rule you tapped instead of somewhere near it.
Searching your hours no longer brings the keyboard back over the list when you close a record.
The update prompt tells you what actually changed, and waits until you are out of a form before asking.
3.5.1 Aug 30
A much clearer Booked Time Off page, a tidier Settings screen, and smoother typing.
Booked Time Off has been redesigned. Weekday totals now add up, a split bar shows where your time is going, sick time and union time sit side by side, and your bookings are grouped by month.
The keyboard no longer gets in the way. Every text box lets you put it away, and nothing hides behind it.
Watch list items can now be edited in place instead of deleted and added again.
Settings is simpler. Region shows just its name, handrail length is a plain Metric or Imperial choice, and the Data section is down to Photos & Files, Backups & Transfer, Sample Data and Clear All Data. Support and legal links now live in one About card.
Big PDFs in the Docs tab hold up better. If your phone runs short of memory while you zoom in, the document reloads on its own instead of going blank, and a PDF is only read for searching when you actually open search.
more Version 3.8.8 1d ago
Data Not Linked to You The following data may be collected but it is not linked to your identity: