This one's all about the details: logout that always works, Inbox dates you can read at a glance, review links that open every time, cleaner replies.
Turn guest feedback into actionable insights. Tattle is the ultimate reputation management tool for restaurant operators, General Managers, and multi-unit owners.
Access all your guest data, reviews, and operational metrics in one unified inbox—so you can improve guest satisfaction without being tied to a desk.
UNIFIED FEEDBACK INBOX
Stop juggling apps. Tattle centralizes everything:
- All-in-One Feed: View proprietary surveys, ratings, photos, and comments.
- Review Management: Monitor Google, Yelp, Facebook, and TripAdvisor in real-time.
- Instant Replies: Respond to guests and reviewers directly from the app.
- Smart Filters: Sort by channel (Dine-in, Delivery, Takeout) or day-part to spot trends.
AI-POWERED COACHING
Take the guesswork out of operations. Tattle’s algorithms work like a personal analyst:
- Automated Objectives: The app automatically identifies the #1 operational category (e.g., Speed, Accuracy, Culinary) you need to fix to boost your Guest Experience Rating (GER).
- Monthly Focus: Get clear, data-backed goals for your team every month.
- Predicted Impact: See exactly how much your scores will rise if you hit your objectives.
REAL-TIME ANALYTICS
Make data-driven decisions on the fly with a clear dashboard:
- Guest Experience Rating (GER): Track your 1-5 star operational score.
- Top Box: Visualize your percentage of 5-star perfection.
- Incident & Recovery Rates: Monitor complaints and resolution speed.
- Trend Analysis: Compare performance over 7, 30, or 90 days.
RECOVER LOST REVENUE
Don't let a bad experience become a bad review.
- Smart Alerts: Get notified instantly about low-scoring feedback.
- Direct Messaging: Chat with guests to resolve issues and win them back.
- Revenue Tracking: See exactly how much revenue you’ve saved through recovery.
BUILT FOR OPS LEADERS
- Multi-Location Support: Switch between restaurant locations instantly.
- Manager-Focused: Designed for GMs who need to manage the floor and their reputation.
- Secure: Biometric login (Face ID/Touch ID) keeps data safe.
Download Tattle today and give your team the insights they need to deliver 5-star hospitality.
I can get back to customers way faster. The push notifications are the best
Bugs
A. York pa
So I like the app. But I do often have issues with it not updating to reflect what the site says. Which is important because I need to see reviews when they come in. I’ve had to un-install the app and redownload it several times.
Developer Response
Hi there, thank you for the feedback. Could you send a quick note to customersuccess@gettattle.com with more information so we can review your specific issue? Our newest version 1.5.1 (just released) includes fixes for exactly this kind of refresh issue, so updating from the App Store should help.
This release is focused on maintenance:
Logout always completes. Tapping Logout in Settings signs you out and returns you to the login screen every time, including when your session has expired while the app sat in the background, or when you have no connection at all. Your saved credentials are cleared on the way out, so relaunching lands on login rather than a half-signed-in state.
Inbox dates that make sense. In the Surveys list, only today's responses show a time on its own. Anything from an earlier day now carries its date, so you can tell yesterday's feedback from last week's at a glance. Responses are ordered by full date and time with the newest on top.
Reviews open reliably. Opening an online review from a push notification or a link now loads the review itself.
Cleaner Business Replies. The guest-satisfaction footer at the bottom of a Business Reply now renders one clean "Yes" and "No”.
Version 1.7.0
The developer, GetTattle Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Identifiers
Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
GetTattle Inc.
Size
56.9 MB
Category
Business
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPad Requires iPadOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.