Paddl Assist
24/7 Hospitality Operations
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
Your daily operations, sorted.
Paddl Assist puts everything your hospitality team needs in one place. Complete tasks, report issues, access procedures, and stay compliant—without the paperwork chaos.
ASK PADDY - YOUR AI ASSISTANT
Got a question? Ask Paddy. From allergen queries to procedure questions, Paddy searches your business knowledge and gives you instant, accurate answers—24/7. No more waiting for a manager or flicking
through folders.
DAILY TASKS
Open your shift to a clear list of what needs doing. Temperature checks, cleaning routines, delivery inspections—tick them off in seconds, not minutes. Out-of-range readings get flagged automatically.
QUICK REPORTING
Accident? Maintenance issue? Delivery problem? Report it instantly with photos and notes. No more lost paper forms or forgotten incidents.
KNOWLEDGE AT YOUR FINGERTIPS
Stop interrupting your manager with questions. Search procedures, allergen info, and safety guidelines instantly. The answer's always there when you need it.
EHO READY
See your compliance status at a glance. SFBB packs, temperature records, training sign-offs—everything organised for when the inspector walks in.
TRAINING & DOCUMENTS
Sign off on training, view your certificates, and keep your personal documents in one place. Know exactly what's due and what's done.
WORKS OFFLINE
Poor wifi in the kitchen? No problem. Complete tasks offline and sync when you're back online.
BUILT FOR HOSPITALITY
We know you're busy. That's why every feature is designed for 30-second interactions—not desktop software squeezed onto a phone.
more - Log visitors and view who's on shift
- Location Monitoring card with count input
- Leases, Licences & Contracts legal category
- Android welcome screen for labl.it/Sunmi
- Bug fixes and polish
3.2.0 20h ago
- Multi-business login flow with business picker and seamless switching
- Cross-business push notification routing with switch prompt
- Offline queue flush and push token re-register on business switch
- Smart document upload wizard with step-by-step flow (select, analyse, review, done)
- AI-powered document classification with specialised record creation (routines, risk assessments, COSHH, knowledge)
- Multi-page document scanner with 2-column grid, page reordering, and PDF generation
- Dashboard deep-link from upload results with auto-login
- Equipment detail screen redesigned with AI health analysis, trend sparkline, concerns, action items, calibration history, maintenance jobs, and linked HACCP CCPs
- Notification pagination fix and load more button
- AskBar simplified placeholder text
- Quick actions reorganised into Food Safety and Operational Reports
- Personal document upload form spacing and layout improvements
- Region-aware labels and SFBB gating for non-UK businesses
3.1.0 Apr 5
## 3.0.0 (2026-03-23)
- Training tab with dedicated tab bar icon
- Immersive block-based training with swipe navigation, animations, and haptic feedback
- Interactive blocks: True/False, MCQ, Scenario Branch, Timed Recall, Drag & Drop
- Offline training with local progress tracking
- Segmented progress bar across training blocks
- Outstanding training modules on dashboard
- Markdown rendering in training content
- Monitoring inputs for sound level and capacity count
- Incident report button with grouped select
- Redesigned training module cards
- Various training UX and layout fixes
3.0.0 Mar 26
## 2.3.0 (2026-03-19)
### New Features
- **Quick actions**: New quick actions screen in manage mode with shortcuts for quick tasks, corrective actions, maintenance jobs, COSHH products, and allergen items
- **Review details**: Review detail screen accessible via compliance alert notifications with AI analysis, compliance flags, and staff on shift
- **Sub-allergen support**: Hierarchical allergen display with sub-allergen chips, removability indicators, and C/M/R selector
- **Country & region support**: Country config system with dynamic inspection labels, region-based location grouping, and conditional SFBB visibility
### Improvements
- New `FormLocationPicker` component with auto-selection from check-in or manager filter, migrated across 7 forms
- Business actions moved from report page to manage mode quick actions
- Corrective action shortcut on manage dashboard when HACCP plans exist
- Notification deep-link routing for reviews
### Bug Fixes
- Fixed cereals/gluten allergen ID mismatch in allergens API service
2.3.0 Mar 20
### New Features
- **Legal guidance**: New legal advice feature with incident wizard, category-specific triage questions, and AI-powered chat
- **Link reports**: Wizard can link existing incident reports to auto-populate details
### Improvements
- EOD summary removed from tab bar, now accessible as a notification landing view
- Markdown rendering for AI responses in legal advice chat
- iOS date picker opens as native bottom sheet modal
2.2.0 Mar 14
- SFBB & HACCP Views in the app
- Various bugfixes
2.1.1 Mar 3
## 2.1.0 (2026-02-17)
### New Features
- **Reports & requests**: New reports and requests screen in manage section with review and deep links
- **Invite team members**: Owners and managers can invite new team members directly from the mobile app
### Improvements
- Dashboard tasks and task detail UX improvements
- Temperature values display correctly in completed task view
- Date picker themed to match app styling
### Bug Fixes
- Fixed notification tap routing to prevent not-found screens
- Fixed equipment and routine navigation for in-app notifications
- Fixed offline banner display and equipment deep linking
- Fixed manage dashboard spacing and checkout refresh
- Mirrored manage notification preferences correctly in assist app
2.1.0 Feb 17
New Features
Manage section: New management dashboard for owners and managers with overview, team, tasks, documents, and compliance tabs
Location filter: Unified location selector across all manage views, synced via location store
Documents location filtering: Filter business documents and SFBB packs by location
Improvements
Tasks: Location filter positioned consistently on page background across all views
Documents: Search bar and category filter chips for browsing compliance documents
2.0.0 Feb 11
### New Features
- **HACCP integration**: Full HACCP mobile support including EHO dashboard, CCP task banners, and corrective action forms
- **Equipment details**: New equipment detail screen with temperature chart
- **EHO records**: Improved record views with filters and detail modals
- **Maintenance jobs**: Added maintenance jobs to quick reports
- **Document licences**: Display extracted licence details in document viewer
- **Staff document uploads**: Upload type wizard and staff document upload support
- **Notification preferences**: Two-tier notification preferences with subcategory management
- **YouTube embeds**: Render YouTube embeds and document links in knowledge articles and AI chat
### Improvements
- Tasks: Risk assessments moved to tasks screen with equipment picker modal
- Tasks: Hide training/induction tasks from tasks section (shown in dedicated screens)
- Reports: Added location selector to reports
- EHO: Display HACCP CCP banner in routine detail modal
- EHO: Added late status color to routine instance list
- EOD reports: Navigate to handover report detail when tapping notification
- EOD reports: Renamed "stock issues" to "stock shortages", "urgent items" to "urgent actions"
- Equipment: Added "switched off" offline reason
- Risk assessments: Simplified to show sign actions only
- Chat: Fine-tuned input styling and padding
### Bug Fixes
- Fixed notification badge refresh when app returns from background
- Fixed stale closure bug in task conflict resolution handlers
- Fixed equipment loading/error state background colors
1.1.0 Feb 5
- Tasks: Quick create functionality
- EHO: Food safety management, temperatures, deliveries, HACCP, cleaning, pest control, training screens
- Profile: Inductions, notifications preferences, my documents
- Notifications screen
- Knowledge: Allergens
- Reports: Handover reports
1.0.9 Feb 4
Features
- External training links on tasks and inductions
- Collaborative task completion with auto-save
- Temperature input: offline toggle and remedial notes
- Location shown on dashboard attention items
Fixes
- Task list padding and EHO report expiry display
- Auto-track task completion from field values
- Fixed the signature pad
1.0.8 Feb 4
Paddl Assist v1.0.2 Changelog
New Features
- My Inductions - New screen to view and complete induction items (routines and documents)
- Push Notifications - Receive notifications for tasks, handovers, and updates with customizable preferences
- Allergen Menu Search - Search through allergen menu items, moved to Knowledge tab for better discoverability
- Auto-Logout - Automatic logout after 10 minutes of inactivity for security
- Documents to Sign - New category for documents requiring signature capture
- Subscription Paywall - Clear messaging when subscription is inactive or expired
- Create Account Link - Login screen now has a link for organic App Store users to create an account
Bug Fixes
- PDF Documents - Fixed "Unable to open URL" error when opening PDF files
- Task Validation - Required fields (checkboxes, chilling records, etc.) are now properly validated before submission
- Dashboard Refresh - Home and Profile screens now refresh data when returning to them
- Check-in/Check-out - Fixed location handling for owners and multi-location users
- Dark Mode - Fixed notification preferences card highlighting in dark mode
- iOS Signature Pad - Fixed signature capture on iOS devices
- Navigation - Fixed double-tap home tab warning and liquid glass styling on back buttons
- Subscription Status - Fixed incorrect "subscription required" screen appearing after login
- Location Picker - No longer shows when user has no locations assigned
Technical Improvements
- Improved location validation to ensure selected location belongs to user
- Better handling of notification preferences API
- Reusable signing components for consistent signature capture
1.0.2 Jan 25
- Log visitors and view who's on shift
- Location Monitoring card with count input
- Leases, Licences & Contracts legal category
- Android welcome screen for labl.it/Sunmi
- Bug fixes and polish
more Version 3.2.0 20h ago
Data Not Collected The developer does not collect any data from this app.