Like a lot of the reviews say, it does take you out of the app to subscribe and thus you cannot unsubscribe with the instructions provided in the app. (Can’t go through settings and subscriptions) However, when you use the provided customer service email (I used the feedback link or some of the responses on reviews have provided the email) they cancel it promptly when you give them your user ID and tell them the issue. Not a bad app, just need to rework that portion so you don’t get redirected and HAVE to contact customer service for cancellation. I received prompt service when I used it though, so just a minor inconvenience more than anything. And obviously try to cancel BEFORE the recharge date bc in the terms they tell you users can’t get a refund if you don’t cancel 24 hours beforehand.

I rarely leave reviews, but my experience with VibeShort has been incredibly frustrating. Trying to cancel my subscription has been a nightmare. The instructions they provide don’t match what actually appears in the app, and if you subscribed through a browser, it becomes even more confusing and difficult.On top of that, their website has been unreliable or completely unavailable when I needed it most. I reached out to support and instead of a clear, helpful resolution, I felt like I was being stalled while my billing cycle continued.This whole experience feels misleading and poorly managed. Canceling a subscription shouldn’t be this complicated. I would not recommend this app to anyone unless they improve their customer service and make cancellation straightforward and transparent.

Scam! Run! Do not download this app do not participate with this company at all. I downloaded the app to watch a drama obviously off of a other app. I signed on for one day, which should have been three dollars then they give you instructions to unsubscribe, but unfortunately, they don’t show up under Apple subscriptions. There’s no website there’s no phone number and then they run you around in circles via email stating that they need information that they should already have and even when you give it to them they just continue to run you in more circles so that they can keep your money and won’t cancel your account or give you a refund so I am four days into arguing over $20 that I didn’t approve and now I’m going to have to change my credit card number because like how am I gonna trust this company to not try to charge my account next week also!!Do not download this app do not give them any money. Do not give them any of your information because on top of all of that when I was going through the process of trying to get my money returned to me now they made me bind my Google account, my Facebook account and the they still want me to give them my user ID number. Which I sent three screenshots of my ID number I typed it in the email. I also sent them screenshots of my Apple subscriptions and how this is not listed there and how they charged my account $20 when I didn’t approve it didn’t sign on for it and I just started this email process before I even got the charge.Because their instructions for unsubscribing immediately came up as a red flag because it doesn’t show up under my Apple subscriptions. Worst company ever if I could give negative stars I would if I could hire an attorney right now I would I don’t think things like this should even exist.

This company/app will lead you to believe that you have complete access with the paid subscription. First, if you do the trial they will charge you for the trial and then the next day charge you for the weekly, eliminating the days of the trial. Second. They advertise shorts and then when you get to them in the paid app, they cut them off well before even the advertised chapters. The one I was watching that baited me in, they were showing 2-3 chapters past what you could watch in the app. I trained to cancel and it’s just this endless maze of can your provide x.. when you have already provided it. I finally had to dispute charges when they illegally started charging me without the ability to cancel the subscription. Stay away.