Service Desk CRM

Service Jobs & CRM

Free · In‑App Purchases

Manage service jobs, customers, deliveries, expenses, and shop updates from one simple workspace built for repair and service teams. Service Desk helps repair shops and service teams manage customers, work orders, deliveries, expenses, and daily operations from one organized workspace. Create work orders, assign service types and staff, track delivery status, contact customers, and monitor shop performance without jumping between spreadsheets, notes, and messaging apps. Key features: • Customer management Keep customer names, phone numbers, addresses, tax details, and service history organized in one place. • Work order tracking Create jobs with order numbers, reference or serial numbers, issue descriptions, service types, received dates, delivery dates, warranty status, and fees. • Operations dashboard See open jobs, awaiting delivery items, overdue work, today’s activity, completed jobs, and revenue signals at a glance. • Delivery workflow Mark jobs as completed or delivered, set delivery dates, and keep your team aligned on what needs attention. • Customer communication Quickly contact customers by phone, SMS, or WhatsApp, and send work order updates when a job is created or ready for pickup. • Expense and income tracking Add job expenses, compare fees with costs, and review gross revenue, total expenses, and net income. • Shared shop access Use Firestore sync to keep customer, staff, service, and work order data updated across supported devices for the same shop. • Staff and service setup Define staff members, service categories, currency, delivery defaults, business details, and messaging preferences. Service Desk is built for repair shops, technical services, device service desks, small workshops, and field service teams that need a simple but reliable way to follow every job from intake to delivery. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Ratings & Reviews

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Refreshed User Interface: Cleaner and modernized layout across Dashboard, Work Orders, and Reports. Dark Mode Improvements: Enhanced contrast and typography for both Light and Dark themes. Data Export: Shop owners can now easily export all records to CSV (Excel) and JSON. Smart Message Templates: Added dynamic tags for device serial numbers, issue descriptions, and dates in WhatsApp templates. Smoother Experience: Improved subscription management and general performance enhancements.

Version 3

The developer, Omer Kose, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Collected

    The developer does not collect any data from this app.

    Privacy practices may vary, for example, based on the features you use or your age. Learn More

    Accessibility

    The developer has not yet indicated which accessibility features this app supports. Learn More

    Information

    Seller
    Omer Kose
    Size
    32 MB
    Category
    Productivity
    Compatibility
    Requires iOS 18.6 or later.
    • iPhone
      Requires iOS 18.6 or later.
    • iPad
      Requires iPadOS 18.6 or later.
    Languages
    English and Turkish
    Age Rating
    4+
    In-App Purchases
    Yes
    Copyright
    © Ömer Köse
  • Developer Website
  • Privacy Policy

    • Supports

    • Family Sharing

      Some in-app purchases and subscriptions may be shareable with your family group when Family Sharing is enabled. Learn More

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