RigTracer

Business

Free · Designed for iPad. Not verified for macOS.

RigTracer is the all-in-one field service management platform built for oilfield service companies. Create, manage, and close service tickets from the field — complete with digital signatures, PDF reports, and real-time dispatch notifications. TICKETS • Create and manage service tickets with full customer, rig, and location details • Close tickets with digital signatures, line items, and closure stamps • Generate and share professional PDF ticket reports • Auto-generated ticket numbers with company branding • Search, filter, and track open and completed tickets SCHEDULING & JOBS • Visual scheduler with month, week, and day calendar views • Create and manage jobs with Will Call support • Assign technicians and track scheduled work QUOTES • Create professional service quotes with line items and terms • Send quotes to customers via email with one tap • Track quote status: sent, viewed, accepted, declined • Convert accepted quotes directly into scheduled jobs INVENTORY • Track inventory items across warehouses, trucks, and trailers • Scan QR codes to instantly look up items and locations • Adjust stock levels and transfer between locations • Low stock alerts and transaction history ANALYTICS • Revenue tracking with trend indicators • Top customers and technician performance rankings • Service type breakdown and completion rates • Filterable date ranges: 7 days, 30 days, 90 days, YTD BUILT FOR THE FIELD • Face ID / Touch ID quick sign-in • Push notifications for ticket dispatches • Works with your existing RigTracer web account • Dark mode support • Camera integration for inventory photos and QR scanning RigTracer requires an active subscription. Visit rigtracer.com to learn more.

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Partial Completion Flow Technicians can now submit tickets for admin review instead of closing them directly Admins see an "Awaiting Admin Review" banner and can mark tickets as fully completed Partially completed tickets appear in the Completed tab with a status badge Photo Attachments Attach photos of signed tickets to partially completed tickets Admins can view, add, and remove attachments on completed tickets New fast camera built on AVFoundation — opens instantly and handles landscape correctly Client-side image compression (resize + quality reduction) to stay within upload limits Customer Satisfaction Survey Survey questions appear during ticket close (if enabled by admin) Survey responses visible on ticket detail for admins and techs Bug Fixes Fixed ticket numbers not generating correctly on mobile Fixed scheduled date not showing when editing tickets Fixed QR scanner not navigating to scanned item/location Fixed PDF generation using on-device rendering instead of server calls Fixed dashboard navigation conflicts with line item buttons

The developer, Nathan Perschke, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • Identifiers
  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Usage Data
    • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

Seller
  • Nathan Perschke
Size
  • 7.7 MB
Category
  • Business
Compatibility
Requires iOS 17.6 or later.
  • iPhone
    Requires iOS 17.6 or later.
  • iPad
    Requires iPadOS 17.6 or later.
  • Mac
    Requires macOS 14.6 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.3 or later.
Languages
  • English
Age Rating
4+
Copyright
  • © 2026 RigTracer