What's new in ChimSuite 1.6.27: • AI inspection assistant: add photos and get suggested findings, ratings and captions. Accept all, or pick the ones you want. • The assistant can read a nameplate photo and fill in the setup. • Ask ChimChat from inside an inspection. • Find the plate: see where the listing label usually hides. • Report check and coaching before you send. • AI credit packs if your team needs more than the monthly allowance. • Faster starts on weak signal, clearer error messages and bigger buttons.

What's new in ChimSuite 1.6.25: • Custom inspection reports: company owners can build their own report checklists, header and disclaimer. • Smarter report wording: "Do not use until corrected" is used for hazards and problems that affect how the fireplace works; other items say "Correction recommended". • New overall verdict: Suitable for continued use, corrections recommended. • Talk now also understands setup changes you describe, like a factory-built system or a second flue. • New AI inspection assistant: add photos and notes and review suggested findings before anything goes into the report. Your company admin can turn it on in Settings. • More reliable saving and syncing, and clearer, faster PDFs.

Improved inspection draft protection when opening reports, switching reports, and receiving older cloud responses. Improved automatic sync recovery and trial signup behavior.

Improved inspection saving and offline recovery, more reliable shared company settings and job assignments, and security improvements. This update also fixes saving company report rules and repair photos when device storage is full.

Improves reliable saving and recovery when storage is full or your connection is unavailable. Repair-library before-and-after pictures now keep their paired layout in exported inspection PDFs. Also includes a more reliable PDF download fallback and retry support for interrupted Flue video uploads.

Improved inspection reports: incomplete-work reminders now stay in the technician review and no longer appear as banners in customer PDFs or presentations. Recorded inspection limitations remain available in the report. Also fixes an issue that could leave inspection or Explain screens blank on the web.

Open your saved workspace and inspections without waiting for a connection. Reconnects in the background while you keep working. Fixes a startup issue that could leave signed-in users on the connection screen. Also adds Explain illustration selection during inspection presentations and improves AI photo-note loading and retry. Also corrects update notifications that could appear after installing the latest version. Improves recovery from an expired or damaged saved login.

Reports are now real PDFs: sharp text and full-resolution photos at any length, smaller files, and page numbers on every page. Offline exports use a new high-resolution renderer, so long reports stay crisp without a connection. Fixes the "update available" banner that kept showing after you had already updated.

Company settings now stay with your team: fabricator contacts, logos, report options and tool defaults sync to technicians. Existing device settings are automatically restored into missing company fields when the admin opens the update online. A simpler Jobs dashboard shows Upcoming work and searchable History, with date filters and phone-number search. Refresh checks recent Housecall Pro changes and is available to technicians. Repair library: add an example directly to a selected inspection finding. Close and Cancel controls are easier to reach on iPhone. Admins can choose whether technicians may contribute their own library photos. Also improves saved-session recovery after temporary connection failures.

Connect other systems with company webhooks: import customer details, appointments, technician assignments, inspection references and photo links. Send inspection PDFs, measurement drawings, estimates and selected photos back to your configured destination. Housecall Pro: clearer active and upcoming appointment lists, refreshed cloud jobs on sign-in, and PDF/photo sharing with linked jobs. Fixes web startup returning to login when the browser cache is full, while keeping saved work intact. Shared repair photo library: admins publish before-and-after examples for technicians to show from Explain, inspection findings and reports. Removes the eight-example and eight-template limits. Also includes quieter evidence panels, unlined-chimney applicability, improved 3D navigation, Flue 3D end-marker and direction controls, Level 1/2/3 Chimney Inspection titles, and password recovery improvements.

Fixes an issue that could repeatedly reload the sign-in screen on some devices. Improves company billing and technician seat management, and adds the optional Housecall Pro connection. Fixes cap setup in the demo on slow connections.

Improved insert pricing and estimate creation. Refined chimney cap and shroud 3D views. Better inspection reports, completeness reminders and customer presentations, including wood and gas insert explanations. Improved company roles, technician workflows and subscription plan management.

Design and present chimney tops with the new 3D studio. Explore six cap styles and eight shroud styles, compare finishes, rotate the model, and save a rendering for your customer. Adjust cap screen height and roof pitch, choose straight or formed shroud bases, and see optional screens update in 3D. Save the configuration with your job. This update also refines wood and gas insert illustrations, adds dedicated insert inspection templates and incomplete-section reminders before export, and improves technician permissions and inspection workflows.

New Wood Insert and Gas Insert lessons at the end of Explain. Explore detailed 3D anatomy, searchable component lists, and animated combustion-air, exhaust and room-heat paths. Includes improved chimney liners, termination caps, gas supply components and focused hardware views. Also includes improvements to inspection photo sync, company workflows, document exports and purchase restoration.

The Explain tab went 3D. Masonry and factory-built chimneys are now full interactive 3D cutaways: drag to orbit, choose from 44 real-world conditions, slide the damage forward season by season, then show the fix. Every model is built from how these systems are actually constructed. Three new Explain labs: Gas Venting (damper clamps, draft hood spillage, orphaned water heaters, vent-free sizing), Stove & Connector (wall pass-throughs, the 18-inch rule, floor protection), and Direct Vent (the sealed loop and the three ways it breaks). New scenarios throughout: cracked refractory panels, unbraced terminations, chase flashing leaks, wythe breaches, leaning stacks, firebox wear, glass doors, the attic nobody checks, and more. Inspection reports can now open the matching animation for over 100 findings, right in front of the homeowner. Also: iPhone photos (HEIC) now work everywhere in ChimChat, plus fixes and polish.

New in 1.6.2: - Fireplace Doors: a full door-measurement tool - masonry and prefab, overlap or inside fit, arches, with manufacturer-style ordering rules built in - Inspection reports upgraded: at-a-glance summary, customer statement, room-named systems, camera-scan photos in the report, your own disclaimers and policies in settings - Built-in pass/fail checks for flue sizing, the 3-2-10 rule, and hearth extensions - Redesigned Present to Customer slideshow with swipe navigation - Email the finished report straight to your client - Find appliance manuals by make or model - Many fixes and refinements throughout - Send chase cover and cap specs straight to your fabricator - Update notifications when a new version is available

New in this update INSPECTION REPORTS (NFPA 211): Build a full Level I, II, or III chimney inspection in the app. Choose the exact system — traditional masonry, wood or gas insert, freestanding stove, factory-built, high-efficiency, vent-free, direct-vent, B-vent, pellet, and more — and the checklist tailors itself to that system. Rate each item, add photos and notes, dictate findings by voice, then export a branded PDF or walk the homeowner through the findings in Present mode with animated explanations of why each one matters. EXPLAIN LIBRARY: A growing set of offline, interactive animations to show customers what is really going on — Masonry Chimney and Factory-Built Chimney problems, a 3D Gas Systems lab (match-light, millivolt, electronic, and vent-free), House Pressure, and a new wood-hearth fire demonstration. FASTER FIND INSERTS: Matching an insert to a firebox opening is now instant. Also: fixed measurement image exports, larger and clearer spec text, and reliability improvements throughout.

New in ChimSuite • Explain — a new tab to show homeowners what's really going on. An animated Chimney Issues walkthrough, an interactive House Pressure demo, and the Flue 3D viewer, all working offline on the roof. • Exports fixed across the board — Fireplace, Chase Cover, Cap, and full-job PDFs now share and save reliably. • Restore Purchases now works. • Job status, signatures, and activity save and sync across your devices. • Photos no longer slow down or drop your saved jobs. • Team invites, password reset, and a new in-app Change Password. • Faster, more reliable ChimChat sign-in and sync. • Dozens of stability and reliability fixes throughout.