Knowledge sources behind a reply Tap the link icon under any reply your clone grounded in your knowledge base to see exactly which sources it drew on, and what each one said. Replies no longer get stuck on "Queued" Approving a reply now shows it reach Posted on its own, without leaving the screen and coming back. Lists stay live while you work Opening a post or switching tabs no longer freezes the pending counts — they keep updating on their own. Delivery problems are visible A reply that failed to send, is retrying, is waiting to send, or could not be delivered now says so, instead of looking like every other reply. Failed replies can be retried, and scheduled ones sent immediately. Fixes and polish A clearer two-row layout under each reply so the action buttons no longer push the conversation off the edge on smaller iPhones.

Clone Performance on your Dashboard See how your clone is doing at a glance: messages handled by platform, unit usage by function, response delivery, and a breakdown of the kinds of replies your clone is sending. Switch between 7, 15 and 30 days. Filters for replies and messages Narrow Post Replies and Messages by status, response type and date — or tap the Pending chip to jump straight to what is waiting on your approval. Photos in conversations Images sent in a conversation now appear inline in the chat instead of as a file name, so you can see what your customer sent without leaving the thread. Support chat from the top bar Reach the IcloneU assistant from the speech-bubble button in the top bar. Fixes and polish Clearer labels on the Dashboard, correct singular and plural counts, an hourglass on pending items so they stand out, and a fix for a message toolbar that could display incorrectly on some replies.