MySupport: AI Help Center
Your help center, on the go
Free · Designed for iPad. Not verified for macOS.
See what your readers ask, answer their requests and approve changes, right from your iPhone. Sign in by scanning the code on uptodatesupport.com.
MySupport is the iPhone and iPad app for UP-TO-DATE Support, the AI help center for your product or company. See what your help center does for your readers, and answer what needs you, wherever you are.
YOUR HELP CENTER'S PULSE
• How many questions the AI answered for your readers this week, and how many found an answer and found it helpful
• Article views per day, the most read articles and what readers said about them
• What readers search for, including the searches that found nothing
• Questions your articles don't cover yet, with "Draft it with AI" to write the article that answers them
ANSWER WHAT NEEDS YOU
• An Inbox with your readers' requests: read the conversation, reply, and mark it resolved. Readers get your answer by email
• Changes your teammates sent for review: approve them or ask for changes
• Updates the AI suggests from your sources: accept or discard them
ARTICLES ON THE GO
• Search and read every article, with its pictures and steps
• Edit text, headings, lists, quotes and links
• Write a new article, publish it or send it for review
SIGN IN IN SECONDS
On uptodatesupport.com, click iPhone app in the sidebar and scan the code. Or sign in with your email and password.
In English, Dutch, German, French, Spanish and Italian. Works on iPhone and iPad.
MySupport needs an UP-TO-DATE Support account. Help centers are made and set up on uptodatesupport.com.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
A new look, the same as UP-TO-DATE's other apps: white cards on a soft grey page, a greeting on Home and Settings in groups. MySupport is always light now.
The developer, UP-TO-DATE WebDesign, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- UP-TO-DATE WebDesign
- Size
- 5.2 MB
- Category
- Business
- Compatibility
Requires iOS 17.0 or later.
- iPhone
Requires iOS 17.0 or later. - iPad
Requires iPadOS 17.0 or later. - Mac
Requires macOS 14.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
English and 5 more
- English, Dutch, French, German, Italian, Spanish
- Age Rating
4+
- 4+
- Copyright
- © 2026 UP-TO-DATE AI Webdesign
