Your AI staff is now one sentence away. - The new Handle tab automatically prepares a customer reply, qualifies a lead, plans a follow-up, or summarizes a conversation using your reviewed Business Brain. - Share text from another app or say “Siri, handle this customer with Reply Assistant” to bring the request into the app. - Every result includes the draft, missing information, warnings, and next step for your review. - The specialist catalog now includes 102 personas paired one-to-one with 102 agents. - Nothing is sent, booked, purchased, or changed outside the app automatically.

- New My Lines tab: manage your AI Texting Lines from your phone - see every customer conversation, escalations, and test your assistant live. - 15 free AI replies for new users (up from one) so you can properly try it before subscribing. - Browse every assistant and set up a reply before signing in; you only sign in when you generate. - Cleaner assistant names throughout the catalog, and every assistant now has a paired agent. - Better reply quality from an upgraded drafting model.

New Agents tab: every persona in the catalog now has a paired agent. Start an agent chat with one tap and the assistant plans, works step by step, and ends each reply with the next action. New iMessage extension: draft replies right inside Messages. Paste what the customer sent, pick a persona, and insert the draft into your message field. You always send manually. One-tap prompt handoff from personas, agents, and Reply Copilot drafts, with your prompt copied to the clipboard so you stay in control. Nothing is ever sent automatically.