NEMT Customer - NG
Medical
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
iPhone
NEMT Customer NG is the simplest way for riders to book and manage non-emergency medical transportation (NEMT) with their transportation provider. Schedule rides to medical appointments, track your driver in real time, and stay informed at every step — all from your phone.
The app connects you directly to the NEMT transportation company that serves you. Request a trip in a few taps, review your upcoming and past rides, and know exactly when your driver will arrive.
Key Features of the NEMT Customer App:
Book a Ride Request non-emergency medical transportation quickly — set your pickup and drop-off, date and time, and any special requirements for your trip.
Manage Your Trips View your trips organized by status — scheduled, in progress, and completed — so you always know what's next.
Live Driver Tracking Follow your assigned driver on a live map as they head to your pickup location, with route and estimated arrival time.
Real-Time Notifications Get instant updates when a driver is assigned, is on the way, has arrived at pickup, and when your trip is complete.
Support Requests Open a support case and attach a photo when you need help with a trip or your account.
Profile Management Keep your contact details and profile photo up to date.
Secure, Provider-Linked Access Sign in to your transportation provider's account (tenant) for a secure, personalized experience tailored to the company that serves you.
The NEMT Customer NG app is free for riders. Transportation service is arranged through companies that subscribe to the NEMT Cloud Dispatch platform.
If you have any questions or issues with the application, please contact us at info@nemtnextgen.com.
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The developer, Hybrid IT Services Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Hybrid IT Services Inc
- Size
- 43.7 MB
- Category
- Medical
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © 2026 Hybrid IT Services Inc.
