inboxbase
Business
Free
InboxBase is an omnichannel customer messaging platform for WhatsApp-first business teams. Manage all your customer conversations — WhatsApp, Instagram DM, Email, SMS, Messenger, TikTok, Telegram and more — from one intelligent inbox on your iPhone.
KEY FEATURES
Unified Inbox
Every customer message from across 12 channels lands in a single, organised inbox. Assign conversations to agents, add internal notes, set snooze reminders, and never lose track of a thread.
AI Agents (powered by Claude)
Native AI agents that understand context, draft replies, summarise conversations, apply tags and escalate to a human when needed — all automatically, without any coding.
No-Code Automation
Build drag-and-drop workflows to route incoming messages, send follow-ups, trigger broadcasts and escalate by keyword or sentiment. No developer required.
Broadcast Campaigns
Send approved WhatsApp message templates to segmented contact lists. Track delivery, read rates and replies in real time.
CRM Sync
Two-way sync with HubSpot, Salesforce, Zoho, Pipedrive and ActiveCampaign. Contact records, deal stages and conversation history stay in sync automatically.
Contact Lifecycle
Move contacts through custom pipeline stages — New Lead, Hot Lead, Payment, Won — directly from the inbox.
Team Management
Invite agents, set role-based permissions, monitor team load and track first-response times from the dashboard.
Trust & Compliance
SOC 2 Type II certified. GDPR compliant. Encryption at rest. Audit logs. Full workspace isolation.
WHO IT'S FOR
InboxBase is built for customer-facing teams at SMEs and scale-ups — e-commerce, hospitality, healthcare, real estate, and professional services — who rely on WhatsApp as their primary customer communication channel.
GETTING STARTED
Sign up at inboxbase.io for a free trial. Connect your WhatsApp Business account via the official Meta WhatsApp Cloud API in minutes.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
A big clean-up for iPhone: denser, easier layouts across every screen, collapsible info banners, clearer inbox filters, a full-width lifecycle board and a simpler contacts toolbar. Plus many small fixes and performance improvements.
The developer, chetas patel, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- chetas patel
- Size
- 23.7 MB
- Category
- Business
- Compatibility
Requires iOS 14.0 or later.
- iPhone
Requires iOS 14.0 or later. - iPad
Requires iPadOS 14.0 or later. - iPod touch
Requires iOS 14.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
- Copyright
- © 2026 Wow London Ltd
