Improved inbox search by customer name, phone number, or message text, including older and closed conversations. Clearer indicators for conversations needing your attention or awaiting an overdue reply. Smoother message composing and sending, with improved protection against duplicate sends. Refined layouts for different screen sizes, landscape orientation, and larger text. Improved Arabic text presentation and accessibility.

Smoother conversations and faster replies, with protection against duplicate messages. Clearer customer and order information within support tickets. Improved exchanges, returns, and return shipment tracking. More accurate abandoned cart data and campaign reporting. Bug fixes and performance improvements for a more reliable experience.

• View products in abandoned carts and filter by product or cart value. • Find customers by purchased products or abandoned carts, and add tags more easily. • Improved access to customer orders from conversations. • More reliable abandoned-cart reminders. • Easier access to reminder and order-status template settings.

Clearer controls to approve or reject return and exchange requests. View order hold reasons and products with stock shortages. Pin important conversations for quick access. Improved sign-in, workspace switching, payment settings, and subscription restoration.

Improved Mac and iPad experience with layouts designed for larger screens and clearer navigation. • View customer details, order history, and bookings alongside conversations on wide screens. • Easier access to integrations and business management tools. • Refined messaging channel icons with consistent sizing. • Customer notification templates are now optional, keeping operations and the calendar accessible while templates are being configured.

• Faster access to inbox views and a better-organized More menu. • Clearer conversation labels distinguishing previous AI replies from paused automatic replies. • Easier-to-read ticket statuses, priorities, and report figures. • Improved Arabic layouts, larger-text support, and readability in light and dark modes.

We’ve refined Moyafa’s interface to make everyday work clearer and easier: • Improved layouts for services, connections and setup steps. • Clearer original-order and replacement-shipment details, including items, shipment status and available tracking information. • Better text readability, color contrast and support for larger text sizes. • Refined Arabic and English layouts.

Faster, smoother navigation between app sections. Improved real-time messaging and automatic incoming-message updates. Better conversation scrolling and keyboard behavior. Cleaner attachment and internal-note controls. Improved return and exchange request management. Better notifications and multi-store navigation. General performance, reliability, and stability improvements.

The app now remembers your last workspace and opens it automatically. Manage notification preferences separately for each workspace. View store-platform and warehouse fulfillment statuses directly in orders and tickets. See affected backordered products, quantities, and ShipHero order links. General performance, reliability, and interface improvements.

Improved bookings and notifications, a more organized appointments list, service-specific statuses, and general performance and stability enhancements.

Tap any dashboard alert to jump straight to the work — waiting chats open the inbox sorted by longest wait, unread opens unread, tickets opens Tickets, and recent chats open the exact conversation. VoiceOver now announces form errors and reads every control clearly. Bigger touch targets in the inbox, layouts that adapt to the largest text sizes, and full Reduce Motion support. Arabic polish: the revenue trend reads right-to-left and store names appear in Arabic. Sharper loading screens, honest offline and stale-data notices, and stronger account-switching privacy under the hood.

This update polishes the Dashboard and smooths a few rough edges: • Clearer fulfilment chart — Delivered and Shipped are now easy to tell apart at a glance • Your store name now greets you, with revenue front and center • Monthly goal shows where you're on pace to land by month-end • Recent activity now includes your latest conversations, and recent orders show the customer's name instead of an ID • Fixes: accurate returns-health reading, a clearer mixed-currency note, and connections now flag an expired token so you can reconnect in time

• Manage your team on the go — add teammates and set their roles. • Tickets: filter by Active or Resolved, with clearer Refund vs Exchange. • Improved abandoned-cart recovery with one-tap reminders. • Internal notes and an activity timeline on tickets, plus a duplicate-shipment warning. • Polish across bookings, dashboard, and customers.

New Dashboard tab — your store's key numbers at a glance. Tickets now has its own tab, with search. Send a product or replacement to a customer right from a ticket. Speed and stability improvements. العربية

Faster, smoother inbox. Tap a photo to view full screen, see at a glance which chats need attention, and reply quicker with suggested replies. Plus reliability fixes when opening conversations.

bug fixes and enhancments

Bug Fixes and enhancements

Bug fixes and performance improvements to make Moyafa faster and more reliable. Thanks for using Moyafa!