Improvements and fixes throughout the app.

Improvements and fixes throughout the app.

A new design that looks and feels like the rest of your phone, and now videos. • Send videos to your customers from your library or straight from the camera. The app makes each one ready for WhatsApp on your phone, so long clips fit too. • A video waiting to be sent shows its first frame and its length. Tap it to watch it before you send it. • The app now uses your phone's own bars, menus and sheets. • Swipe a conversation for quick actions like Priority, and filter the inbox from one sheet. • Hold the mic to record a voice note at once, or tap it to record hands-free. • Photos sent together arrive as one album: swipe through them, save or share. • The app opens instantly on what you saw last.

Improvements and fixes throughout the app.

A new design that looks and feels like the rest of your phone. • The app now uses your phone's own bars, menus and sheets. • Swipe a conversation for quick actions like Priority, and filter the inbox from one sheet. • Search is one tap away on every list. • Hold the mic to record a voice note at once, or tap it to record hands-free. • Swipe a message to reply to it, photos included. • Photos sent together arrive as one album: swipe through them, save or share. • The inbox shows what a voice note says, or how long it is. • On foldables, the inbox and the conversation sit side by side. • The app opens instantly on what you saw last.

Improvements and fixes throughout the app.

Improvements and fixes throughout the app.

• The app speaks your language from the first prompt: camera, photo and microphone requests appear in Spanish on phones set to Spanish. • Every customer waiting on your team stays in Awaiting reply, oldest first, until someone answers. • When our team answers your copilot question, your phone lets you know.

• New messages ring with the app's own chime, easy to tell from any other app. • One ring per message, on the device you are using: while you are at your computer, it rings there and your phone stays quiet. • The app opens at once, and new messages appear the moment they arrive. • Mark a chat as unread to come back to it later. • Photos show whole instead of cropped.

• A cleaner inbox: one filter shows where you are, and teams, people, channel and objective are one tap away. • Conversations are ordered by what needs you: Priority first, then customers awaiting a reply, with how long they have waited. • Each chat shows its objective result next to the customer's name. • Stability improvements.

• WhatsApp templates and quick replies fill in the customer's details for you, with readable chips for what is left to complete. • Starting a new conversation now picks the template first and shows the message before you send it. • A clear notice, before your first question, of which AI providers help the assistant and what they receive. • Faster assistant replies and stability fixes.