CounterCase: Chargeback Triage
Dispute Evidence Builder
Free · In‑App Purchases
Know which chargebacks are worth fighting, then assemble a complete, review-ready evidence packet—without sharing store access or customer data.
CounterCase helps independent merchants decide which chargebacks are worth challenging and turn their own records into a complete, review-ready evidence packet. It works without store credentials, processor logins, or a developer backend.
DECIDE BEFORE YOU SPEND
Compare potential recovery with dispute fees and the real cost of your time. A transparent recommendation helps you choose whether to challenge, contact the customer first, or accept.
GATHER THE RIGHT EVIDENCE
Follow reason-specific prompts, organize a factual timeline and attachments, and see what required proof is still missing.
REVIEW BEFORE YOU SHARE
Build a concise PDF packet, check file and page limits, and review the result before you manually upload it to your processor.
STAY IN CONTROL
CounterCase never logs in to Stripe, Shopify, PayPal, or your bank. It never submits a dispute or issues a refund. You review and upload every packet yourself.
LEARN FROM EVERY OUTCOME
Record wins, losses, recovery, effort, and root causes so repeated revenue leakage becomes visible.
PRIVATE BY DESIGN
No account, no developer backend, no advertising, and no analytics SDK. Case details and imported evidence stay in the app's local container unless you explicitly export or share them.
CounterCase is a decision aid and document workflow, not legal advice and not a guarantee of recovery.
Free includes up to 3 active cases and one real-case packet workflow. CounterCase Pro unlocks unlimited active cases and continued real-case PDF packets.
CounterCase Pro Monthly is $9.99 per month. CounterCase Pro Annual is $79.99 per year and includes a 7-day free trial for eligible new subscribers. App Store prices may vary by storefront and are shown before purchase.
Subscriptions automatically renew unless canceled at least 24 hours before the current period ends. Payment is handled by Apple. Manage or cancel subscriptions in your Apple Account settings.
Privacy Policy: https://countercase-trust.wangzq.chatgpt.site/privacy
Terms of Use (Apple Standard EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
Decide before you save: New Case now previews the recommendation and expected net value as you adjust recovery, fees, labor, confidence, and deadline inputs.
This update also introduces a clearer app icon and tighter guidance for gathering relevant evidence, reviewing packets before sharing, and keeping store credentials and customer records under your control.
The developer, 志强 王, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- 志强 王
- Size
- 3.5 MB
- Category
- Business
- Compatibility
Requires iOS 17.0 or later.
- iPhone
Requires iOS 17.0 or later. - iPad
Requires iPadOS 17.0 or later. - Mac
Requires macOS 14.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- In-App Purchases
Yes
- CounterCase Pro Yearly $79.99
- CounterCase Pro Monthly $9.99
- Copyright
- © 2026 Leon Marcel