AskAIs

Support Desk in Your Pocket

Free · Designed for iPad. Not verified for macOS.

Customer support wherever you work. Manage conversations, collaborate with your team, and get AI assistance—all from your pocket. Customer Support, Wherever You Work AskAIs is a customer service platform designed for websites, apps, and online businesses. Businesses and teams can integrate AskAIs with their existing websites, apps, or other online services to provide customers with a convenient way to communicate and get support. Once integrated, customer conversations can be managed and handled in one place through AskAIs. AskAIs provides essential customer service tools including conversation management, team collaboration, assignment, visitor information, conversation history, and follow-ups. It also includes AI assistance to help support teams handle customer conversations more efficiently. Your Mobile Support Desk The AskAIs app is the mobile workspace for the AskAIs customer service platform. Website and app integrations, along with related configurations, are managed through the AskAIs web admin. Once your services are connected, support team members can use the mobile app to view and manage customer conversations wherever they are. Whether you’re in the office, on the go, or away from your computer, AskAIs helps you stay connected with customers, respond to messages, manage conversation status, and handle everyday support tasks directly from your phone. Key Features • Unified Inbox — View and manage customer conversations in one place and quickly see their current status. • Real-Time Conversations — View and reply to customer messages from your phone and respond to new inquiries wherever you are. • AI Assistance — Use AI features to assist with responses while handling customer conversations. • Conversation Status — Organize conversations with Open, Pending, Resolved, and Snoozed statuses. • Conversation Assignment — View conversations assigned to you or currently unassigned, and assign conversations to the appropriate team members. • Team Collaboration — Work together with team members to manage and handle customer conversations. • Internal Notes — Add private notes within conversations for internal communication and collaboration. • Visitor Information — View visitor platform, operating system, browser, country, city, and related activity information. • Conversation History — Review current and previous conversations to better understand each customer’s communication history. • Follow-Ups — Flag important messages and organize follow-up items using To Do and Done statuses. • Quick Search — Find conversations by customer name, email address, or message content. • Push Notifications — Choose which customer conversations can send push notifications so you can stay informed about new messages. • Light & Dark Mode — Choose Light, Dark, or System appearance modes. • Web Admin Access — Quickly access the AskAIs web admin from the app for additional system management features. • Account & Workspace — View account and workspace information and manage account settings. One Platform Connecting Your Business and Customers From customer inquiries on your websites and apps to team collaboration, visitor information, and mobile responses, AskAIs brings everyday customer service together in one platform. With the AskAIs app, customer support is no longer limited to your desk—stay connected and handle customer conversations wherever you work.

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The developer, MiniCode LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • User Content
    • Identifiers
    • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

Seller
  • MiniCode LLC
Size
  • 5.4 MB
Category
  • Business
Compatibility
Requires iOS 16.0 or later.
  • iPhone
    Requires iOS 16.0 or later.
  • iPad
    Requires iPadOS 16.0 or later.
  • Mac
    Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
  • Traditional Chinese
Age Rating
4+
Copyright
  • © MiniCode LLC
  • Privacy Policy