Refund Detective: Mystery Game

Clues, puzzles & tough choices

Free · In‑App Purchases · Designed for iPad. Not verified for macOS.

A sealed box. A convincing story. One detail that changes everything. Inspect strange returns, follow the evidence and make the final call. Every return has a story. Does the evidence agree? Refund Detective is a detective puzzle game set at a 1999 electronics returns desk. A customer wants their money back. Their story sounds convincing. But a receipt, a serial number or the contents of a sealed box could change everything. Follow the evidence Open packaging, check receipts, compare serial numbers and read test results. Connect clues, uncover contradictions and use store policy to work out what really happened. Each case is a deduction puzzle with a decision waiting at the end. Make the final call Refund, exchange, repair or reject. Bring down the stamp and see how your ruling affects the customer, the store's standing and the register balance. Win cases by supporting the right decision with evidence. Look beyond the scam Catch attempted fraud, uncover genuine faults and spot safety recalls. Some returns are funny. Others put policy and compassion in tension. Listen to each customer's story and decide what the facts support. Take time to think Every inspection spends customer patience. There is no real-time countdown. Read your evidence, consider the policy and choose which checks will answer your questions. Work the next shift Investigate 100 standard cases across 10 chapters, with recurring customers and new problems at the counter. Enjoy illustrated retro electronics, tactile stamps and local saves that let you pick up where you left off. Revisit completed cases in practice and review your past decisions. Choose how to play Start with 3 free cases, without ads. Then choose to watch one ad to permanently unlock each next pair of standard cases. The final, unpaired case uses one ad. Replay unlocked cases without another ad. Free access requires an internet connection. One purchase unlocks the Complete Edition: all 100 standard cases plus 10 After Hours cases across two additional stories, with no ads and offline play. Internet is required to purchase or restore. No subscription. The next customer is waiting. What will you decide?

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The developer, Cleverson Schmidt, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

Seller
Cleverson Schmidt
Size
88.4 MB
Category
Puzzle
Compatibility
Requires iOS 16.4 or later.
  • iPhone
    Requires iOS 16.4 or later.
  • iPad
    Requires iPadOS 16.4 or later.
  • Mac
    Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
English and 16 more
  • English, Arabic, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese
Age Rating
4+
In-App Purchases
Yes
Copyright
© 2026 Impossible Apps