HSO - Hotel Service Ops

Business

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

iPhone

HSO (Hotel Service Ops) gives housekeeping, front desk and management one shared live view of all rooms and public areas. No paper lists, no phone calls across the building. IMPORTANT: HSO is a business app. You need an invitation code from your employer or from the property you work for to sign in. FOR HOUSEKEEPING, MAINTENANCE AND SUPERVISORS - See your assigned rooms and tasks, in your own language - Mark rooms as cleaned and record inspections directly at the room - Record Do Not Disturb and cleaning requests at the door - Report damages and missing items with photos - Log lost and found items with photos, valuables marked separately - Works offline: in the basement, the elevator or without signal. Everything syncs as soon as you are back online FOR FRONT DESK AND MANAGEMENT (WEB APP) - Live status of all rooms, without reloading - Assign rooms and tasks with one click - See which rooms are ready for arrival - Track damages from reported to fixed - See who cleaned which room and when 62 LANGUAGES The app is available in 62 languages. Damage reports, lost and found entries and tasks are translated automatically into the language of each reader. PRIVACY - Servers located in the EU, processing in line with GDPR - No guest names are taken from the PMS, only rooms, arrivals and departures - Photos of damages and lost items stay in HSO and are visible only to authorized staff, not in private chats FOR WHOM Hotels of any size, holiday rentals and private hosts, and cleaning companies that work for them. HSO is developed by SAM-HS GmbH in Vienna, Austria. More information: https://www.sam-hs.com

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Extra tasks and cleanings requested after a repair are now shown correctly in your language, and are clearly labelled "Cleaning after repair".

Version 1.0.2

The developer, SAM-HS GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • User Content
    • Identifiers

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

Seller
SAM-HS GmbH
Size
25.6 MB
Category
Business
Compatibility
Requires iOS 15.0 or later.
  • iPhone
    Requires iOS 15.0 or later.
  • iPod touch
    Requires iOS 15.0 or later.
  • Mac
    Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
Languages
English
Age Rating
4+
Copyright
© 2026 SAM-HS GmbH
  • Developer Website
  • Privacy Policy