myXL is the official app for XL Prepaid, Postpaid, Prioritas, and XL HOME users to manage their services in one place.
What you can do with myXL
Check quota, balance, and bills
Buy and manage internet, roaming, and family packages
Top up, share balance, and pay securely
Activate SIM card, roaming, and Family Plan
Manage up to 10 numbers in one app
Control Postpaid spend limit
Access Live Chat, FAQs, XL Center info, and PUK code
Shop for gadgets and other services
Free access. One app. Full control of your XL services.
I can’t log in and applyPackage, now it used up all my credit on data at a crazy rate. Help!
Poor network
pata2001
It is common for carriers to have an app nowadays where you can check your balance and plans. However, an app means it requires data access (if you don’t have WiFi), and XL’s own network is severely poor. Even with full bars, data is non existent. All I see is the signal on my phone switching from LTE down to EDGE and then it loses data connectivity altogether. However amount of data is pointless if you cannot even use it.
Terrible service
Fer212467843
They switched from first media to XL satu. The internet and customer service is terrible. And the app has less features than the first media app. If i had more time in the day i would change service
woorrsssssttttttt carrier evert
davidpattrick
why these days the quality of customer service in xl is getting low and worst ?? i do not mind to pay just to talk to the CS and still they couldn't make it !!!! but why ??? are u run out of service / staff ??? and idk why im still being ur loyal customer ..
What’s New in v9.6.0
* Optimization on My Package page
* New look of XL Satu to XL HOME
* Step by step tutorial improvement on PRIORITAS Dashboard
* Others bug fixes and UI refinement
Version 9.6.0
The developer, PT XL Axiata Tbk, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
User Content
Identifiers
Usage Data
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
PT XL Axiata Tbk
Size
475.1 MB
Category
Utilities
Compatibility
Requires iOS 14.0 or later.
iPhone Requires iOS 14.0 or later.
iPad Requires iPadOS 14.0 or later.
iPod touch Requires iOS 14.0 or later.
Languages
English and Indonesian
Age Rating
4+
4+
This app is rated 4+ with content restrictions.
Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls.
