The ENTERTAINER

Name: The ENTERTAINER
Rating: 4.8 (24992 reviews)
Author: The Entertainer

1000’s of offers in your city

Only for iPhone

Free

25K Ratings
Ages

13+
Years
Category

Lifestyle
Developer

The Entertainer
Language

EN
English
Size

303.3
MB

iPhone

Discover a world of unbeatable savings with the ENTERTAINER. Say farewell to paying in full and unlock buy one get one free offers at the best restaurants, bars, attractions, leisure activities, spas, salons, retail, services, hotel stays and more - across your country. We offer an annual membership in the following countries – the UAE, Qatar, Saudi Arabia, Bahrain, Oman, Kuwait and Singapore – plus a GCC product that covers the whole region. How it works • Our offers are always buy one get one free – for example in a casual dining restaurant you can buy one Main Course and get a second Main Course for free. • You get three core offers per merchant – plus non-depleting Monthly Bonus Offers. • All offers can be used 7 days a week – minimal exclusion days apply. • A maximum of 4 Buy One Get One Free Offers can be redeemed at one time for a group of 8 people or more. Here’s why you’ll love the ENTERTAINER • Always Buy One Get One Free - our core value proposition is the best value offer in the market – allowing our Members access to substantial savings on dining, entertainment, wellness and more – every single day. • Monthly offers – from brunches to pamper packages – these bonus offers are available exclusively to ENTERTAINER members. • Share the experiences and the savings – you can share your app with up to 3 family members. • Easily find the offers you want – location-based search by category, area, cuisine and more. • Track how much you save – with opportunities to save everyday, it really does add up and our savings calculator will show you how much you and your family save in a year. The ENTERTAINER helps you save many, discover new experiences and enhances your everyday lifestyle. Download the app today and join our family of over 4 million happy savers across and get ready for a thrilling year of savings! If you’re a first-time user and you’re not sure what to go for, you can sign up to our 30 Day Free Trial, which gives you the opportunity to try 2 offers from a selection of merchants. Got a question? Get in touch at customerservice@theentertainerme.com – we’d love to help you.

Ratings & Reviews

4.8

out of 5

25K Ratings

Very Convenient App Compared to the Book
09/19/2018

Adaei
I'm comparing the app compared to the book rather than just as an app alone. It's great having it on my phone anywhere I go and can search quickly for the place I want and also has my location and brings up options nearest to me at that moment! Awesome!On the other hand I can't share it like I could with the book and everyone knows there is no way to use even 20% of the whole book on your own. Definitely save paper having the app and can buy instantly when a new one comes when and where easy for me. Search function could be a lot better, doesn't find close matches for spelling.

Developer Response
Hi, You can share the app with family and friends see here https://hub.theentertainerme.com/knowledge-base/entertainer-family-accounts :-)
Very Convenient App Compared to the Book
09/19/2018

Adaei

I'm comparing the app compared to the book rather than just as an app alone. It's great having it on my phone anywhere I go and can search quickly for the place I want and also has my location and brings up options nearest to me at that moment! Awesome!On the other hand I can't share it like I could with the book and everyone knows there is no way to use even 20% of the whole book on your own. Definitely save paper having the app and can buy instantly when a new one comes when and where easy for me. Search function could be a lot better, doesn't find close matches for spelling.
Developer Response 09/20/2018
Hi, You can share the app with family and friends see here https://hub.theentertainerme.com/knowledge-base/entertainer-family-accounts :-)
5* for every where else, 2* in Dubai
01/20/2019

mayajaal70
I bought the Dubai product as an add on and nothing but disappointing so far. It was supposed to work from 2nd jan- it didn’t. Some of the great offers from 2018 were all missing. Most restaurants had crazy conditions which were not reported anywhere (some said only a few dishes qualifies for the free offer even though it said main dishes, some said platters etc didn’t qualify as main dish even though they had sampling of all main dishes. At many places only non veg dishes had the offer. I had complimentary offers for my birthday but no one accepted it and blamed entertainer for putting wrong offers. Some place the said you can only use it on your birthday, some said it’s complementary after 3 months, some said I have to spend 300 dirham first to get complimentary part - none which was not mentioned anywhere and made no sense as there are cheaper one for one offers on the same app than the complementary ‘free’ offers. I have used entertainer for 15 years and never been so disappointed!! Btw the live chat is totally dead and don’t expect any customer service at all!! I wish I could get my money back for the Dubai product and never have to go through the expense and embarrassment of going to an establishment only to find entertainer made a terrible mistake and the deal doesn’t exist - and neither does customer service
5* for every where else, 2* in Dubai
01/20/2019

mayajaal70

I bought the Dubai product as an add on and nothing but disappointing so far. It was supposed to work from 2nd jan- it didn’t. Some of the great offers from 2018 were all missing. Most restaurants had crazy conditions which were not reported anywhere (some said only a few dishes qualifies for the free offer even though it said main dishes, some said platters etc didn’t qualify as main dish even though they had sampling of all main dishes. At many places only non veg dishes had the offer. I had complimentary offers for my birthday but no one accepted it and blamed entertainer for putting wrong offers. Some place the said you can only use it on your birthday, some said it’s complementary after 3 months, some said I have to spend 300 dirham first to get complimentary part - none which was not mentioned anywhere and made no sense as there are cheaper one for one offers on the same app than the complementary ‘free’ offers. I have used entertainer for 15 years and never been so disappointed!! Btw the live chat is totally dead and don’t expect any customer service at all!! I wish I could get my money back for the Dubai product and never have to go through the expense and embarrassment of going to an establishment only to find entertainer made a terrible mistake and the deal doesn’t exist - and neither does customer service
Fraud on emails with offers
03/16/2019

Adriana Montero
On Dec 26th I received and offer email from entertainer saying that if I purchase entertainer 2019 I will receive free use of voucher dieting the remaining days of 2018.... since I previously purchased Abu Dhabi 2019 same offer and it worked well so far I decided to click the link and purchase the same for Dubai this time.... and I used it without issues in December while staying in Dubai. Today I came back to visit dubai and to my surprise entertainer is not longer working .. so I contacted a very rude and totally useless customer service guy by the name of “Jason” using the chat and he said I am very sorry but your entertainer expired in Dec 30th???? So I was shocked ... how come? He said “you purchased 2018 on dec 26th and it expired in dec 30th” which is totally incorrect and if there is any kind of problem with your system that is not my fault ... how come a person will pay such an amount of money to have a service that last 365 days and have only 4 days???? I was naive enough to click the offer link and I say naive because this was a legitime email form entertainer ... customer service was rude, and not helpful at all. He refused to raise a complain number for my case and when I asked his full name at least he also refused to give it ... he said “you can read it from the chat” ... he said ...
Fraud on emails with offers
03/16/2019

Adriana Montero

On Dec 26th I received and offer email from entertainer saying that if I purchase entertainer 2019 I will receive free use of voucher dieting the remaining days of 2018.... since I previously purchased Abu Dhabi 2019 same offer and it worked well so far I decided to click the link and purchase the same for Dubai this time.... and I used it without issues in December while staying in Dubai. Today I came back to visit dubai and to my surprise entertainer is not longer working .. so I contacted a very rude and totally useless customer service guy by the name of “Jason” using the chat and he said I am very sorry but your entertainer expired in Dec 30th???? So I was shocked ... how come? He said “you purchased 2018 on dec 26th and it expired in dec 30th” which is totally incorrect and if there is any kind of problem with your system that is not my fault ... how come a person will pay such an amount of money to have a service that last 365 days and have only 4 days???? I was naive enough to click the offer link and I say naive because this was a legitime email form entertainer ... customer service was rude, and not helpful at all. He refused to raise a complain number for my case and when I asked his full name at least he also refused to give it ... he said “you can read it from the chat” ... he said ...
Good if it works
04/12/2021

Vinay A Nair
Tried to sign up using PostPay on Friday. PostPay deducted money from my account and send me a loan agreement. As there was no confirmation from Entertainer on the purchase, contacted Entertainer and they told me they did not get any money from PostPay so they can’t do anything and take up with PostPay. PostPay only work during normal working hours on working days. So no support on Friday and Saturday. To save a special offer from Entertainer, O decided to pay in full on Saturday and get the subscription ok Saturday which I did. As Entertainer confirmed that they did not get money I thought I shall take it up with PostPay and get the money refunded. On Sunday PostPay confirmed they can’t do anything and take it up with Entertainer which they confirmed on Friday itself that they won’t be able to do anything.I wrote emails to Entertainer yesterday requesting resolution as I could not find any phone numbers. No response till 3:25 on Monday.So which is the organization that should stay away, I am not sure.And on the top of it, from yesterday I can’t order using Entertainer as it gives error when I try to pay. So paid twice for a product that I can’t use. PostPay one should avoid based on my experience.

Developer Response
Hi Vinay, We are sorry to hear that you faced this issue. This was flagged to us and has since been taken care of. We are sorry you were affected by this technical error it is not something we want our users to face. We can assure you that both parties can be trusted and we hope you will enjoy using your offers throughout 2021. We are always available should you need any further assistance and are happy to help our customers. Thank you.
Good if it works
04/12/2021

Vinay A Nair

Tried to sign up using PostPay on Friday. PostPay deducted money from my account and send me a loan agreement. As there was no confirmation from Entertainer on the purchase, contacted Entertainer and they told me they did not get any money from PostPay so they can’t do anything and take up with PostPay. PostPay only work during normal working hours on working days. So no support on Friday and Saturday. To save a special offer from Entertainer, O decided to pay in full on Saturday and get the subscription ok Saturday which I did. As Entertainer confirmed that they did not get money I thought I shall take it up with PostPay and get the money refunded. On Sunday PostPay confirmed they can’t do anything and take it up with Entertainer which they confirmed on Friday itself that they won’t be able to do anything.I wrote emails to Entertainer yesterday requesting resolution as I could not find any phone numbers. No response till 3:25 on Monday.So which is the organization that should stay away, I am not sure.And on the top of it, from yesterday I can’t order using Entertainer as it gives error when I try to pay. So paid twice for a product that I can’t use. PostPay one should avoid based on my experience.
Developer Response 08/02/2021
Hi Vinay, We are sorry to hear that you faced this issue. This was flagged to us and has since been taken care of. We are sorry you were affected by this technical error it is not something we want our users to face. We can assure you that both parties can be trusted and we hope you will enjoy using your offers throughout 2021. We are always available should you need any further assistance and are happy to help our customers. Thank you.

Bug fixes and performance improvements

Version 10.0.05

Dec 16

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location