I have been using this App for 4-5 months now, and have been enjoying it. I typically “bet” a small number of chips each spin. In the past, when I open the app, it has been defaulting to my most-recent “bet” amount. E.g. if I bet 40,000 chips each spin, my bet will still be 40,000 when I open the game again the next day. However, after an update last week, the app now defaults to the highest possible “bet” given your current number of chips. For example, if you typically bet 40,000 chips per spin, but you have 100,000,000 chips, the app will default to a 100,000,000 bet the next time you open the app. So you will lose all your chips on one spin, unexpectedly, because the developers decided to change your bet without your knowledge.I reached out to their support team, and I clearly explained this bug. I lost 500,000,000 chips (which I paid for) due to this bug, and their support team told me that it was my fault for not checking my bet amount (I haven’t had to check my bet amount in 5 months because this was never a problem). They refuse to give me my chips back, and make it seem like it’s my fault (rather than a very clear bug that I have documented in screenshot videos — I offered to share these videos with the support team but they have since ghosted me).Use this app at your own risk — their support has been extremely unhelpful, and downright insulting, and they are trying to take advantage of you by sneaking things into updates to get you to lose chips, forcing you to buy more.
"Your feedback is important to us, and we're committed to making the necessary improvements to enhance your gaming experience. Thank you for sharing your thoughts with us. The myVEGAS Slots Team"