Medihelp Mobile - Members
Medical
Free
Medihelp’s free app for members is built around your needs and gives you easy access to
your medical aid and health information around the clock. The app is an addition to the
Member Zone, Medihelp’s secured site for members.
To start using the app, please register on the Medihelp Member Zone first. Use the same
login details for the Member Zone and the app.
How this user-friendly, integrated app helps you:
It’s convenient
• Access your information anytime, anywhere
• View details of your Medihelp plan
• Access and download your tax certificate
• Apply for hospital and specialised radiology pre-authorisation
• Access your digital Medihelp membership card and share it with healthcare
providers directly from the app
• View and update your personal information in real time
• Get key Medihelp contact information
• Submit claims
• View and share your health record with your doctor
It helps you control your healthcare spending
• Find network healthcare providers in your area
• See your available benefits
more This update includes general improvements to support Medihelp’s 2026 product changes.
3.5.10 Feb 6
- Store description update
3.5.9 08/26/2024
Added new screenshots
3.5.8 07/31/2024
Added information related to Document Based Care for back treatments.
Added links to find DSP pathology labs.
3.5.7 02/24/2024
Added information related to Document Based Care for back treatments.
Added links to find DSP pathology labs.
3.5.6 02/23/2024
In this release, changes were made to accommodate rule amendments to Medihelp’s benefit options for 2023.
3.5.1 12/31/2022
In this release of the application, enhancements were made to the hospital pre-authorisation functionality, making the addition of multiple procedure codes easier.
Minor technical corrections were also made to the provider search function.
3.5.0 12/07/2022
A new in-app function enabling Medihelp members on the MedMove! plan to easily obtain the required authorisation before consulting their network GPs.
3.4.2 08/22/2022
A new in-app function enabling Medihelp members on the MedMove! plan to easily obtain the required authorisation before consulting their network GPs.
3.4.1 08/01/2022
A new in-app function enabling Medihelp members on the MedMove! plan to easily obtain the required authorisation before consulting their network GPs.
3.4.0 07/08/2022
Expansion of the provider search function to include Elect chronic medicine collection points.
3.3.3 06/02/2022
2022 product changes
3.3.1 02/15/2022
2022 product changes
3.3.0 01/04/2022
What’s updated
Latest Medihelp contact information and an enhanced electronic membership card.
What’s new
A new in-app provider search function allows Medihelp members to easily locate healthcare providers in their area.
3.2.1 10/21/2021
- Added privacy policy
- Updated disclaimer and PAIA manual links
3.1.2 07/03/2021
In this release, we’re introducing a new “Remember me” and Biometric Login function.
3.1.1 06/08/2021
In this release, we’re introducing a new “Remeber me” and Biometric Login function.
3.1.0 06/04/2021
Get quick, 24/7 access to all your Medihelp and health information with the newly enhanced, FREE Medihelp member app, offering everything you need on one integrated platform:
- Convenience
- Easily apply online for pre-authorisation
- Access and send your digital Medihelp membership card to healthcare providers
- View and update your personal information
- Cost-savings
- Locate network healthcare providers in your area covered on your plan
- See what benefits your plan covers
- Supporting you in your health journey
- Join Medihelp’s free health and wellness programme, HealthPrint
- Then register for programmes designed to enhance your health
- Receive results of screening tests, your medication history and more
- Share your health profile with your doctor
3.0.5 05/21/2021
Get quick, 24/7 access to all your Medihelp and health information with the newly enhanced, FREE Medihelp member app, offering everything you need on one integrated platform:
- Convenience
- Easily apply online for pre-authorisation
- Access and send your digital Medihelp membership card to healthcare providers
- View and update your personal information
- Cost-savings
- Locate network healthcare providers in your area covered on your plan
- See what benefits your plan covers
- Supporting you in your health journey
- Join Medihelp’s free health and wellness programme, HealthPrint
- Then register for programmes designed to enhance your health
- Receive results of screening tests, your medication history and more
- Share your health profile with your doctor
3.0.4 05/17/2021
Get quick, 24/7 access to all your Medihelp and health information with the newly enhanced, FREE Medihelp member app, offering everything you need on one integrated platform:
- Convenience
- Easily apply online for pre-authorisation
- Access and send your digital Medihelp membership card to healthcare providers
- View and update your personal information
- Cost-savings
- Locate network healthcare providers in your area covered on your plan
- See what benefits your plan covers
- Supporting you in your health journey
- Join Medihelp’s free health and wellness programme, HealthPrint
- Then register for programmes designed to enhance your health
- Receive results of screening tests, your medication history and more
- Share your health profile with your doctor
3.0.3 04/29/2021
Get quick, 24/7 access to all your Medihelp and health information with the newly enhanced, FREE Medihelp member app, offering everything you need on one integrated platform:
- Convenience
- Easily apply online for pre-authorisation
- Access and send your digital Medihelp membership card to healthcare providers
- View and update your personal information
- Cost-savings
- Locate network healthcare providers in your area covered on your plan
- See what benefits your plan covers
- Supporting you in your health journey
- Join Medihelp’s free health and wellness programme, HealthPrint
- Then register for programmes designed to enhance your health
- Receive results of screening tests, your medication history and more
- Share your health profile with your doctor
3.0.2 04/15/2021
Get quick, 24/7 access to all your Medihelp and health information with the newly enhanced, FREE Medihelp member app, offering everything you need on one integrated platform:
- Convenience
- Easily apply online for pre-authorisation
- Access and send your digital Medihelp membership card to healthcare providers
- View and update your personal information
- Cost-savings
- Locate network healthcare providers in your area covered on your plan
- See what benefits your plan covers
- Supporting you in your health journey
- Join Medihelp’s free health and wellness programme, HealthPrint
- Then register for programmes designed to enhance your health
- Receive results of screening tests, your medication history and more
- Share your health profile with your doctor
3.0.1 04/07/2021
Get quick, 24/7 access to all your Medihelp and health information with the newly enhanced, FREE Medihelp member app, offering everything you need on one integrated platform:
- Convenience
- Easily apply online for pre-authorisation
- Access and send your digital Medihelp membership card to healthcare providers
- View and update your personal information
- Cost-savings
- Locate network healthcare providers in your area covered on your plan
- See what benefits your plan covers
- Supporting you in your health journey
- Join Medihelp’s free health and wellness programme, HealthPrint
- Then register for programmes designed to enhance your health
- Receive results of screening tests, your medication history and more
- Share your health profile with your doctor
3.0.0 04/07/2021
Cumulative savings
1.93 01/13/2021
Bug fixes
1.92 07/15/2020
This update includes general improvements to support Medihelp’s 2026 product changes.
more Version 3.5.10 Feb 6
Data Not Linked to You The following data may be collected but it is not linked to your identity:
