I just moved to a new home and the previous owner had the system installed. Setting up for remote viewing was easy but the app is very slow on playback. I have super high speed internet and the playback takes forever to view a few seconds of footage. The features on the app are a bit confusing since there is no description as to what they do. You just have to play with it and figure out. Also i don’t seem te get notification when it detects motion. I’m glad i can see my house when I’m away but how do i know when something is happening if i don’t get notified? Even if i go back to check the footage, it’s still going to take forever to play it back one by one. The playback timeline only shows you a little line so you don’t even know which one is what?? Would be nice to show a small animated thumbnail on the timeline so you can choose. Will this be improved or do i just have an old system?? I have 6 cameras but I’m considering replacing them for Nest or Arlo.

Cameras are quantity and the system itself is very good…when it actually works which seems to be only when you don’t really care. Have had a Lorex LNR280 for over 11yrs now. Had the entire system professionally installed (didn’t want to drill holes in my house for the cameras), this was pre-wireless days. At least 4x a year from day one the system will not connect. Restart your system, reboot Internet modem, all the basics they give you on the site and nothing.Generally takes 3-4 calls to “resolve” and by “resolve” I mean after your 3-4 call, once they’ve even remotely accessed your computer to fix it to no avail, eventually YOU the user end up just doing something they never suggested and “oh, ok, that worked.”Customer support is horrible although call wait times have gotten 10x faster to pick up compared to when first purchased (scary thought ain’t it?!) it got to the point that I just learned way more about this stuff then I ever cared to and do fixes myself. However, after my last fix (myself!) ~6mo ago, once again, only can view remotely monthly when I’m home and phone connected to my Wifi.I have 3 other systems up and running on my phone for different locations. One app that covers 5 different NVRs all together abs can honestly say I’ve never had to trouble shoot all 3 apps/systems (8 totally different locations; 2 not even in the same county) as long as they’ve all been installed as often as I do with this one on a yearly basis. Get it together Lorex!!!

I had this system now for 5+ years. From installed date system has always dropped camera connections. You never know what camera is working. Reboot solves the problem for awhile but not that long. Remote access should at least give you a remote reboot option on the app. I have 8 cameras and not often do I see all functioning properly. App seams to work well. I don’t believe my issues are the app. I would not recommend the system I have installed.

The mobile version stopped working two years ago for ATT and many wifi. Called technical support many times but no use. Now after upgrade I know it was 32 bits security issue, which did not fit the minimal security requirement for many internet providers. Anyway, it is well overdue but solves the problem. I was planning to replace the whole system with other brand but now can stay with this old version for a while.After several days of using the app I found that there is a bug in this app. It need restart the app every time which mean that you have to quit the app completely first.