Experience Healthcare Reimagined: The All-New HMG App
Welcome to the future of digital healthcare. Dr. Sulaiman Al Habib Medical Services Group (HMG) is proud to introduce a completely redesigned mobile experience. Built from the ground up with a sleek new UI and an intuitive UX, managing your health has never been this seamless, fast, or sophisticated.
Whether you are booking a consultation, managing family files, or tracking your vitals, our new interface puts world-class healthcare right at your fingertips.
What’s New?
Modern UI/UX: A clean, minimal design focused on ease of navigation.
Enhanced Performance: Faster loading times for lab results and reports.
Personalized Dashboard: Access your most-used features instantly.
Comprehensive Medical Services
The HMG app is your digital gateway to premier healthcare across Saudi Arabia, the UAE, and Bahrain:
Effortless Booking: Book, reschedule, or manage appointments for clinics and COVID-19 testing.
Virtual Consultations: Connect with world-class doctors via high-quality video calls from the comfort of your home.
Family Management: Add and manage medical files for your family members in one centralized account.
Instant Access to Records: View lab results, radiology images, medical prescriptions, and sick leave reports the moment they are ready.
Insurance Simplified: Check your insurance approval status and view digital insurance cards.
Health Tracking: Monitor vitals, blood sugar, and pressure. Integration with smart devices allows you to share heart rate and activity data directly with your doctor.
Key Features at a Glance
Pharmacy & Labs: Track prescriptions, find hospital-linked pharmacies, and receive monthly medical reports.
Vaccinations: View records and set reminders for child vaccinations.
Specialized Tools: Use our health calculators, eye measurement tools, and converters.
Connectivity: Find the nearest HMG hospital or ER via GPS and take virtual tours of our facilities.
Career & News: Explore the latest job openings and stay updated with HMG medical news.
Why We Request Permissions
To provide you with a safe and integrated experience, we require:
Location (GPS): To find the nearest hospitals and ERs.
Bluetooth: To sync your blood pressure and glucose monitors.
Camera: For Virtual Consultations and document uploads.
Physical Activity: To read heart rate and steps from your wearable devices.
Storage: To upload images/documents via E-Referral.
Microphone: For voice commands and video calls.
Calendar: To sync your appointments and set reminders.
About Dr. Sulaiman Al-Habib Medical Group
HMG is a leader in comprehensive healthcare in the Middle East, operating 18 medical projects across the region. We are committed to providing "Cutting Edge" technology and premier medical care to our valued patients.
Privacy Policy:
Your data security is our priority. Visit our policy here: https://hmg.com/en/Pages/Privacy.aspx
Download the new HMG app today and experience healthcare, evolved.
The app is well done , giving it 4 stars because when I wanted to view the scan images it said to change the language to en-US , I can’t find the option to change it and I don’t understand the reason to change it to see scan images please advise !
Developer Response
Dear jerin88, Thank you for providing your valuable feedback. We are continuously working on adding more features to our app to make your experience better. Please reach out to us at EServices.HMG@drsulaimanalhabib.com, if you have other suggestions, we hope you rate us five stars have a good day
Information Errors
daavi
This is a good App for a first time attempt that collates your personal medical information. However, there are some obvious problems that need to be addressed to make it less “clunky” and more seamless by removing redundant steps/keystrokes, as follows:1. Why is Blood Pressure Systolic / Diastolic shown reversed? This could not have been checked by a medical professional for such an obvious mistake.2. Syncing data from the Apple Watch fails. Only at the end of a long period of waiting, an error message pops up suggesting a Server error.3. The intro to Apple Watch suggests only version 4 is supported, while the product releases are already at version 6. Keeping the App up to date appears to be a challenge.4. There is no clear way of booking for a Comprehensive Medical Checkup.5. When you logon with FaceID, there is still a requirement for an SMS or WhatsApp message. Unless it is the first time setup, this kind of defeats the objective of FaceID.6. Why is there there no permission step regarding personal and sensitive data sharing. These are personal records that can only be used by the Doctors being consulted. There needs to be a statement assuring the user that all data will be kept confidential at all times, and that the data cannot be used by others without specific permission I.e. if HMG wish to do anonymised reporting for research etc. The data belongs to the individual, it does not belong to HMG.Keep at it guys to avoid falling behind the technology and services curve.
Developer Response
Hi, Thank you for providing your valuable feedback. We are continuously working on adding more features to our app to make your experience better. Please reach out to us at EServices.HMG@drsulaimanalhabib.com, if you have other suggestions.
Link to message your doctor doesn’t work
mahat makoat
On the surface the app is well done. It is easy to book appointments and select doctors. The icon for ‘contact your doctor’ doesn’t work. Well it appears to let you send messages to your doctor or ask them to call you, but the request are not sent to the doctor. I complained to different doctors that they did not reply to my messages. They all said the same think, ‘ we don’t get them. We do not know where they go, but they don’t get forwarded to us’ . :(. Major FAILURE!
Developer Response
Dear mahat makoat, Kindly please reach us through the App or write to us at EServices.HMG@drsulaimanalhabib.com to solve the issue. Regards
Helpful in Navigating Medical Needs for the Entire Family
Allison211
I value this app because it helps me organize my entire families’ appointments and medical history. It is much easier to use than calling in to make an appointment. The lab results are posted quickly and I can review the different doctors and their qualifications to make the best selection for us.
Developer Response
Thank you for your review. Enjoy using & keep supporting us :) If you have any feedback or suggestion, you could write to us at EServices.HMG@drsulaimanalhabib.com. We would love to hear from you!
We have completely updated the technologies to the latest and have done a lot of enhancements, performance improvements & have fixed bugs. We always provide you the best medical services through Dr. Sulaiman Al Habib App. To make sure you don't miss the enhancements, Just keep the auto-update feature turned on.
Version 4.6.72
The developer, Dr. Sulaiman Al Habib Medical Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contact Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
