Bought two of these and received a couple of weeks ago, mid-Jan 2015. A) Kids say the watch buttons are easy to use but the watch itself can be uncomfortable to wear. We wanted the 2nd generation watch on account of the extenders making the watchband able to close (so losing watch is harder). But 1) it requires incredible dexterity for little fingers to work the extender to close or release - makes getting the watch off/on independently for children impossible, a tantrum-in-the-making AND 2) only one size extender comes with the watch - if your child needs a larger size, you have to spend another $20 on an extender bundle. It should have been included with the watch automatically - why penalize parents of children with larger wrists? B) The safe zone mapping needs to be sorely improved: 1) parents need to be able to make the safe zone area smaller than the radius currently allows, and 2) be able to drag and adjust a safe zone area on the map with their finger and not have to use a physical address for location determination - these are terrible limitations. C) At the present, the GPS is sketchy at best. The app doesn't always correctly reflect the location of the watch. In fact, if each of your two children have one, sometimes the app will swap the kids locations! And it's not because they're wearing the wrong watch - they each have a different color watch, so we know they are wearing the correct one.

I like the watch and being able to keep track of my boys. There just needs to be some adjustments to the app. I have more than 5 safe zones for my boys and the safe zones need to allow you to make them smaller than 500ft. 500ft at my house includes 2 streets around my house and 4 neighbors. The park I go to is maybe 100ft across. So 500ft there could mean someone has taken my kid and is already gone from the park and on the main road before I get a notification. Also, it will only let me invite 1 other person to be able to keep track of the boys. When my best friend (who lives with me & is like family) has the boys by himself I would like for him to be able to keep track of their whereabouts. I want the same for my dad & mom. They shouldn't have to rely on calling me to do it. If I'm out riding my motorcycle while they have the kids at the park or the mall and one kid goes missing. They have no way to track the boys or get a hold of me. I think allowing more than 2 people track your kids is a major option that needs to be added. Even if you only allow temporary access to track. Having an option to turn on and off when they can and can't track would be useful. When they have my kids I want them to be able to see where they are. Not just me and my husband. When we are unavailable it makes the whole point in the watch useless if my parents and best friend can't locate the kids without me. Add these changes and I will give 5 stars.

Where to begin, horrible battery life, Half of the time it doesn't even last through a full day of school. GPS inaccurate half the time, hey give me a GPS location eight blocks away from my daughter school. Also GPS alerts can be hours behind when you ask for an update. My daughter could be home and it won't update her location for 2-3 hours and then other times it alerts me that she's home as soon as she's in the driveway. Trying to call, can't understand anything major echoing and constantly cutting out. Also the text messaging can be hours behind, message my daughter at 6:45 in the morning and she receive the message at 9 o'clock while she was in school. The band is extremely small, if you have a child that is on a higher growth scale it will not fit them. Finally the app keeps closing on my phone and every time I try to reopen it it tells me invalid password, I reset the password enter a new one and it still tells me invalid password half of the time. This was a great idea, I feel all Families should be able to access a simple inexpensive way of communication that restricts a child's use to family only but this needs a lot of improvements. For $100 and a $10 a month fee it is useless.

It's an okay product. Not really what they hype it up to be, but it kind of works. Keep in mind I'm judging not only the app, but the watch and the AT&T service as well here. I purchased two watches. One of them burns through the battery twice as fast as the other, so I'm having it replaced. It's obvious this product lacks quality control based on other reviews I've read. This is also where AT&T fails at customer service. They don't carry this in any store near me, so they're quick to pawn off service issues to somebody else. Also keep in mind that their "insurance" is from a third party, which is just more of them neglecting any of their responsibility. The watch is really big, so in the end the kids just keep in their bag instead of on their wrists. The GPS feature is okay when it works. Even with turbo mode enabled, my two kids who ride the same bus going to the same home arriving at the same time will be miles apart from each other. Whatever, at least one of them works. I guess if you want to know exactly where your kid is, just get two watches. Finally about the app itself. Very simple to use, pleasing graphics, intuitive interface. Some bugs should get worked on, but overall I can live with it. My one issue is that I have to share a login with my wife in order to use it. Not ideal when I want to send the kids a message and it says it's from Mommy instead of me. Overall though I'm keeping the product in hopes I don't have to deal with AT&T anymore and FiLIP eventually fixes the app's bugs. If I ever have to deal with AT&T again I'd probably stop using the device. Luckily for FiLIP they don't have much competition, so I'm willing to pay for this overall lackluster experience.