New Secure Mail widget on dashboard for new message notifications Customisable dashboard with approved branded images Running balance displayed in transaction history Option for vertical or horizontal list for accounts on dashboard Improved transfer experience by removing destination account prefill Ability to manage international usage preferences. Performance improvements and enhanced error handling

Easier password resets – the reset process has been streamlined, helping you get back into the app faster. Fewer interruptions – an issue has been resolved that caused maintenance messages to appear after leaving and returning to the app. Improved international transfers – enhanced error handling provides a more reliable experience when sending money overseas. Stronger account security – only account owners can now rename accounts, improving control and protection.

• Added a new “Show transaction details” option on the Payment Confirmation screen. • Added a “Re-register the app” feature on the login screen to simplify the re-registration process for members. • Links within the app are now more prominent and displayed in orange for better visibility. • Updated Quick Actions background color on the Dashboard from navy blue to blood orange for a refreshed look. • Included card refund transactions in the Pending Transactions list to improve tracking and transparency. • Added clear, contextual messages explaining the reasons behind failed NPP transactions.

Welcome to our Mobile Banking App! With just a swipe and a tap, you can: • Round-up your spare change from purchases to boost your savings • Rename and personalise your accounts • Activate and manage your cards • Pay bills using BPAY • Find out about Credit Union SA’s products and offers • Contact us, send and receive secure messages to and from Credit Union SA • Learn more about our Mobile Banking App at https://www.creditunionsa.com.au/digital-banking/mobile-banking-app

Welcome to our Mobile Banking App! With just a swipe and a tap, you can: • Round-up your spare change from purchases to boost your savings • Rename and personalise your accounts • Activate and manage your cards • Pay bills using BPAY • Find out about Credit Union SA’s products and offers • Contact us, send and receive secure messages to and from Credit Union SA • Learn more about our Mobile Banking App at https://www.creditunionsa.com.au/digital-banking/mobile-banking-app

We’ve made some updates to the app functionality to make it easier for us to share important news and communications with you.

Bug fixes

We’ve upgraded our Mobile Banking App to improve your experience and security. Here’s what’s new: - Fraud and scam warnings for new and existing payees can help you identify red flags and stay secure - We’re introducing reCAPTCHA to help detect suspicious activity and mitigate risks associated with automated attacks - The Visa Debit Card has been updated to our new black card, matching your digital wallet - It’s easier to add the Credit Union SA card to your digital wallet so you can pay on the go

Update to phone numbers Bug fixes in readiness for iOS 18.1

Update to change PIN screen messaging for members

Enhancements to the PayTo service

PayTo Bug Fixes

Open Banking Permission Management NPP Received and Returned Push Notifications

This change brings easier navigation and the ability for people to personalise their account names. Here are the details: 1. Log out button – we’ve added a log out button to the accounts screen. 2. Home button – now after you complete one of several processes, you’ll have a ‘Return to Home’ button available that will take you back to the dashboard. 3. Account nicknames – you can now personalise your account names to whatever you like. ‘Savings’, ‘Bills’, ‘Daily dosh’ whatever you want!

This change brings in an easier way to view your transactions and account details. Here’s the detail: 1. Look Who’s Charging – Now you can see the merchant’s logo or category icon in the transaction list making it easier to search transactions. 2. Accounts title now includes the balance and any scheduled payments for the next 7 days. You can also move between accounts by swiping left/right. 3. It’s also easier to change your address details.

This change brings in new functionality including new alerts. Here’s the detail: 1.Look Who’s Charging – Now you can see more information on your Australian Visa, EFTPOS and BPAY transactions just by selecting the transaction 2.New alerts have been created to help you manage your accounts and payments – you can turn on notifications to remind you of a upcoming loan repayment, an account being overdue, there are even alerts to tell you when a real-time payment has rejected and Secure Mail has been received. 3.Account balances - Siri can tell you your account balances. 4.Share your BSB and Account details using the share function in the app. 5.Font sizes set on your phone are now applied to more screens in the app.

This change brings in a new look to the app as well as some great new functionality: 1. Round ups – put aside your loose change every time you do a card transaction. 2. Spend tracker- simple way to compare monthly expense totals 3. Quick balance can be set up as a widget and a ‘long press’ on the Credit Union SA app icon will show a short cut to key features. 4. International Transfers details will be checked, and the right country currencies options will be displayed. 5. Enabling our members to set their own font sizes on key screens. 6. The total of your savings/investments and loans as well a Net Balance is shown on the Accounts screen. 7. Provide your Tax File Number and foreign Tax Identification details.

This release makes sure everything runs smoothly on iOS 13.

This release includes minor bug fixes and improvements.

New stuff! We’ve added in some great new functionality in this release: • View eStatements in the app • Open accounts in the app • Let us know about your travel plans

This release contains minor bug fixes and removes the locate us feature – as we are no longer part of the RediATM network.

This release adds a range of options so that you can control the way your cards work, including (but not limited to) blocking PayWave, International, and Online Transactions. We’ve also added an option to view your balances without having to log in, plus lots of other great stuff. Happy New Year!

UX improvements

UX improvements

- Faster payments using Osko - PayID registration and management - Great new interface design - You can now add your Credit Union SA Debit and Credit Cards to Apple Wallet via the app. - Card management is now available and allows you to validate, report the card lost or stolen, as well as reset PIN.