Mi Claro PR

Name: Mi Claro PR
Rating: 3.2 (5675 reviews)
Author: América Móvil

Productivity

Free · Designed for iPad. Not verified for macOS.

5.7K Ratings
Age Rating

4+
Years
Category

Productivity
Developer

América Móvil
Language

EN
English
Size

75.1
MB

Mi Claro es una aplicación segura y fácil de usar para el manejo de sus cuentas de servicio con Claro Puerto Rico. Mi Claro le permite ver: • Detalles de su cuenta •Equipos asociados con la cuenta (servicio móvil) •Los servicios que actualmente posee •Información registrada en Mi Perfil •Consumo de minutos, datos, llamadas y roaming entre otros •Facturas •Y realizar pagos

Ratings & Reviews

3.2

out of 5

5.7K Ratings

App is good, SERVICE IS CRAPPY
02/12/2020
Don’t-buy-junk
To be fair to the App creators the app is good, now the phone service itself is ridiculous! Local calls say they are from Afghanistan or Russia! The system is rigged to constantly call asking for payments, but when it’s for them to fairly give credit for their lack of good service or no service at all they are slow to do that. This company has no shame and are lame for the elderly and disabled.
App is good, SERVICE IS CRAPPY
02/12/2020
Don’t-buy-junk

To be fair to the App creators the app is good, now the phone service itself is ridiculous! Local calls say they are from Afghanistan or Russia! The system is rigged to constantly call asking for payments, but when it’s for them to fairly give credit for their lack of good service or no service at all they are slow to do that. This company has no shame and are lame for the elderly and disabled.
Terrible Update – Made a Bad App Even Worse
12/30/2024
theblackpalma
The Mi Claro app has always been slow and at times unreliable for me, but the latest update has taken it to a whole new level of frustration. Before, I could at least switch easily between my prepaid phone account and my contract-based internet account to make payments. Now, that functionality is completely gone. The app only shows my cell phone account, and there’s no way to add or manage my internet account.This update is a step backward and makes paying my bills unnecessarily difficult. It feels like the developers didn’t test the app or consider the needs of customers who use multiple Claro services. It’s disappointing, and I hope this issue gets fixed soon because it’s making me rethink my service altogether.
Terrible Update – Made a Bad App Even Worse
12/30/2024
theblackpalma

The Mi Claro app has always been slow and at times unreliable for me, but the latest update has taken it to a whole new level of frustration. Before, I could at least switch easily between my prepaid phone account and my contract-based internet account to make payments. Now, that functionality is completely gone. The app only shows my cell phone account, and there’s no way to add or manage my internet account.This update is a step backward and makes paying my bills unnecessarily difficult. It feels like the developers didn’t test the app or consider the needs of customers who use multiple Claro services. It’s disappointing, and I hope this issue gets fixed soon because it’s making me rethink my service altogether.
Has some Bugs & Face ID Not Working
09/23/2019
Fxxmoto
App is ok, there’s some bugs and glitches one of my main problem is when you have to type for payments or any other things that requires to type it has problems you click the area where you want to type and it doesn’t do nothing and keyboard doesn’t show and you have to try a few times and then later it works, other times you have to move the page or zoom it or whatever so you can click the area where you want to type. The other is they eliminated the Face ID that helps a lot to get in to your account more faster than typing every time the password.
Has some Bugs & Face ID Not Working
09/23/2019
Fxxmoto

App is ok, there’s some bugs and glitches one of my main problem is when you have to type for payments or any other things that requires to type it has problems you click the area where you want to type and it doesn’t do nothing and keyboard doesn’t show and you have to try a few times and then later it works, other times you have to move the page or zoom it or whatever so you can click the area where you want to type. The other is they eliminated the Face ID that helps a lot to get in to your account more faster than typing every time the password.
Horrible app that shows the companies lack of investment
06/15/2022
Tagger99
The app is the worst. It just loads and loads and does nothing. The company like is app is all around poor service unless you get a good rep from the call center. Claro like most companies needs to first fire this app developer they have in-house or external. Find a better developers that understand how an app should work. Then start to working on firing you poorly trained and lack of proper communication skills. Then your company and service will have a fighting chance in the new age we live in where service paid for actually works.
Horrible app that shows the companies lack of investment
06/15/2022
Tagger99

The app is the worst. It just loads and loads and does nothing. The company like is app is all around poor service unless you get a good rep from the call center. Claro like most companies needs to first fire this app developer they have in-house or external. Find a better developers that understand how an app should work. Then start to working on firing you poorly trained and lack of proper communication skills. Then your company and service will have a fighting chance in the new age we live in where service paid for actually works.

•Factura Interactiva- Ahora tendrás una nueva experiencia al ver tu factura con más detalles y navegación intuitiva. •Encontrarás mejoras al rendimiento de las funciones

Version 5.5.1 Jun 25

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Speedy Movil S.A. de C.V.
Size: 75.1 MB
Category: Productivity
Compatibility: Requires iOS 15.6 or later.

iPhone
Requires iOS 15.6 or later.

iPad
Requires iPadOS 15.6 or later.

iPod touch
Requires iOS 15.6 or later.

Mac
Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More