I have no complaints regarding the care provided by this company. Dr. Munjuliri is the best psychiatrist I’ve worked with and has a great understanding of ADHD. It’s relatively low cost for someone with no insurance who needs access to quality mental health care. The app on the other hand is awful. Even with notifications turned on I never get notifications and will go days without knowing my doctor is reaching out to me but the most irritating thing of all is how your last message you sent never clears the message box. You send a message (that almost always says undelivered, even though it did send.) and when you open the app again that same message you sent is still in the message box and you have to delete the last message you already sent to be able to send a new message. If these small inconveniences got fixed I’d give the app 5 stars!

I got the app a little before the pandemic hit because of transportation issues. It was simple to start and the people who set you up are super nice. The doctor I had was incredibly patient, had great bedside manner, and was diligent in finding solutions to my symptomatic problems. It’s extremely convenient to be able to talk to your doctor whenever you want when normally in person at the office you only get that once a month. The changes in medication I needed were always made immediately, my progress toward a healthier mind in turbo speed compared to what I’ve gone through before having been in the mental health system for 20 years. As someone who has anxiety to the point I pass out and have seizures, I was very impressed and appreciative of the word choices both the doctor and the helper making it to where even if I had anxiety about opening the app to talk to people, it was immediately relieved from their responses or updates. When the pandemic hit, the whole company really did great making sure that I had enough medicine at the start so there was no way I could run out if there was a shortage for a small period which eased my anxiety. They also were understanding of the changes in the world and how it has affected the patients and their environment. I’m a panic attack and a half and healthPiper really helped with the transition into a world disaster while also trying to get meds right. I could not have done this without them. Thank you so much for what you do!!!

I found Healthpiper when I was in a pinch, and to be quite honest, I was not the nicest to Dr. Freedman and Emily when I first contacted them because of how I was feeling. I apologize! They’ve been nothing but professional and understanding, and respond to any inquiries in such a timely manner. Dr. Freedman has been a pioneer in the field of merging technology and psychiatry to provide more access to patients suffering from mental illness without all the stigma associated with waiting in a packed doctor’s office being treated like cattle, and then dealing with rude pharmacy techs and staffs etc. This really is a great idea! If you’re feeling off or down, sign up and talk to Dr. Freedman! I can’t wait for my appointment (I have to go to see him in person once because of a few medicines I take, but that will not be the case for the large majority of you). Thank you Dr. Freedman and Emily for expanding care to those in need! We need more of this!

It was easy and quick to get a diagnosis and a treatment plan, yet it somehow felt like the staff understood my struggles more than any other doctor I’ve ever been to, even in such a short amount of time. After days of having disrupted sleep due to racing thoughts, I decided to install this app. It was mainly for convenience, as I couldn’t find any local appointments in a reasonable amount of time. Not only did the staff reply immediately, but the assessment and video call were super in depth. The amount of empathy every member of the staff showed me made me feel so much better about the way my brain operates, and I’m so confident that this is the path to finally taking care of my mental health. Thank you once again for being so kind and thorough. If you’re on the fence, definitely give this a try!