The POS system preferred by serious retailers in over 100 countries.
Lightspeed retail POS is more than just a cash register. It’s a smart, scalable, and dependable point of sale system with built-in features like inventory management, detailed reporting, customer management, multi-location compatibility, employee management, and so much more, all on the cloud.
The app centralizes everything your staff needs based on their role. Now, cashiers have their own intuitive profile tab in POS-mode that lets them focus on sales, and managers can toggle into the Manager tab to perform daily tasks. This split-functionality minimizes distractions and potential for mistakes and requires almost no training time for new employees.
Complete transactions and instantly access your sales data from anywhere, so you can spend more time focusing on what’s most important—your customers.
Process sales
- Complete transactions from anywhere in your store to reduce wait times.
- Snap pictures of new stock straight from the sales screen.
- Perform on-the-spot returns, accept gift cards, apply discounts and sell on-account.
- Send receipts via email.
- Process special orders, layaways, and work orders.
- Provide customers with a clear view of the items in their transaction, including taxes and discounts, with a Customer Facing Display (CFD).
Manage inventory and collections
- Sell bundled, serialized or unique items.
- Easily manage multiple variations of the same product.
- Import up to 1,000 new items in 1 click.
- Combine purchasing, transferring, and multiple vendors into one master order.
Track data and performance
- Track sales and inventory with reports on profits and fluctuations over time.
- Identify opportunities for growth and improvement.
- Detect trends in your stock movement and learn what your top performers are.
- Get a clear view of your customers’ needs and shopping habits.
Take care of customers
- Track sales history to improve your shopping experience and personalize your sales approach.
- Record relevant customer information to better inform your targeting decisions.
- Collect emails to send current promotions and new arrival notifications to customers.
Provide employees with easy-to-use tools
- Empower your staff with an intuitive, easy-to-learn app. Minimal training required.
- Simplify your cashiers’ workflow with one screen for everything they need to open and close their day.
- Create a simple and logical workflow tailored to your business.
- Track sales and performance reports per employee.
- Limit access to refunds, products, pricing, or sales data with custom user permissions.
Supercharge the POS with integrations
- Sell in-store and online with Lightspeed’s fully integrated eCommerce solution, Lightspeed eCom.
- Drive more repeat business and build long-term customer relationships with Lightspeed Loyalty.
- Build your perfect system with over 250 integration options.
Add hardware and payment processing
- Lightspeed Payments: 2.6% + 10¢ - one rate per transaction for swipe, dip or tap—no matter the card type, no matter the sale amount.
- Connect external hardware like Bluetooth barcode scanners, receipt printers, cash drawers and customer-facing displays.
- Reduce credit card fraud with EMV-compatible hardware.
Get free onboarding and 24/7 support
- Receive a personalized one-on-one onboarding session with a Retail POS expert.
- Call or chat with support agents 24/7.
Lightspeed POS is the perfect fit for:
Bike and sporting goods
Fashion and apparel
Jewelry and accessories
Pets and supplies
Home decor
Electronics
Toys and hobbies
Fitness and supplements
Health and beauty
Questions?
Ask our friendly retail POS pros. Call 1-855-251-0441 or go to our support center for helpful tips, training videos, and system updates.
I used Shopkeep in the past. I lost my shop when it burned down. When I reopened I was not permitted to reopen my account with Shopkeep. They said it was because it was too long and it had been taken over by Lightspeed. The systems are completely different and Lightspeed has issues with reliance. It was harder to set up. After dishing out all of this money for equipment and the service, I could not cancel. I was too invested. And it is much more expensive than Shopkeep was. I am disappointed that I couldn’t go back to what I has previously and probably won’t recommend it to anyone. It crashes at the most inappropriate times, when it’s busy, the system will go down, or the card reader won’t work, or the printer won’t work. It’s not been a good experience it they have me by the “balls” so to speak
Not what expected
Lauritalabonita
1st of all app is not fully capable of running smoothly on iPad. All equipment was purchased from Lightspeed except the iPad. Inspite of having recommended equipment the barcode scanner disconnects and reconnects at intervals with an annoying sound that is constantly going all day. For a while we could prevent this by scanning barcodes on Lightspeed support resetting scanner and pairing to Bluetooth EVERY MORNING. Now even that’d doesn’t help. Additionally, if you don’t integrate a credit card processor through Lightspeed you will be charged $200a month!!! However, a processor is not available through iPad so now we have to invest in other equipment to prevent charge. If your offered an option without make sure you get a contract otherwise any changes or new charges they want to make they will make them. I will say the star of this company is their customer service over the phone who go above and beyond; I’ve experienced a couple bad apples which is the exception and they will call back as soon as you enter a rating via email.But you will never be able to get your account manager on the phone to have a smooth conversation, everything is via email.
Lightspeed isn’t the problem, the app is
TnHstihl
I think 2.2 stars from 156 reviews, (157, I believe, with this one) speaks loudly for itself. If you don’t have a brand new iPad, this app will not save more time than walking to the computer and doing it there, payment terminal or no. It takes 4 seconds to type two consecutive letters on an iPad with nothing else downloaded on it that was purchased 3 years ago. The brand new Ipad we got works slightly faster on the app but is still noticeably latent. This app needs to be streamlined and made to work better on older devices to get a better review, as it does nothing I can’t on the computer and mobility is not worth the time in my case.
Great interface. Constantly improving
healermom
I have been using this app for over two years. It is a wonderful interface for my retail store. The few things it didn’t do I found a work around. They are constantly updating it, improving it, adding more features. It handles inventory wonderfully and makes check out a breeze. If there was one improvement I would want would be a way to have gift certificates without having to use some third party gift card provider. I use a work around for this, but it should be a part of the system to have your own gift certificates and an easy way to keep track of it.
Developer Response
Thank you for your review! We appreciate hearing your feedback about what works well for you in Lightspeed.
Improved: This release includes bug fixes and performance improvements to bring you a better experience.
Version 5.3.0
The developer, Lightspeed Commerce Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Search History
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
