So, a couple days ago I reached out to hd poker customer service complaining about not having a lot of chips and demanding they give me some or I’d simply delete the app (I was being super unreasonable lol). I sent the email laughing to myself thinking whoever reads it would just ignore my request since you have the option to purchase more chips if you aren’t satisfied with your current amount. Anyways, I was responded to immediately the following day by Zoë, and let me tell you she was an absolute delight! She acknowledged instantly that I’ve been a loyal player on the app and rewarded me with a GENEROUS amount of gifts and chips. All of this from my whiny, unreasonable email asking for more chips while I’ve spent a total of $0 my entire time playing the game. So, 10/10 recommendation to anyone considering downloading the app; they provide a variety of table options, hands are well paced, it is easy to engage with other players at the tables, they offer plenty of cool knick knacks that you can earn from playing or by purchasing for a fair price, and they are certainly a company who takes customer service very seriously! Respect and appreciate what they do and how they handle business!-Trevor H.

I recently downloaded this app, and was instantly hooked. It’s classic Texas Holdem, and if you literally play your cards right it will keep you at the table for quite some time. Besides poker there’s some nice features that come along with it, the chest drops that not only gives you chips (if you win the hand) but fun avatars that you can play as at the table, or even trade them up with people on your friends list, and fun gifts to share with whomever you’re playing with. The ticket wheel can come in handy if your chip stack is getting low, and the gems allow you to purchase boosts, chips, avatars, and tickets! Side note: if you follow any of their social media, they’re always giving out free stuff, but it seems to be time limited, so it’s always worth a quick peek since your phones in your hand anyway. 5/5 stars for gameplay, graphics, content, ranking system. Fun game all around that will keep ya playing.

I will begin by saying the game has awesome graphics and great characters, and options, etc....and when I started it was a lot of fun and I thought it was a great game. It “seems” to me like the game is set up for new players to win a good amount of hands in the beginning which is actually a lot of fun because you build up a good bank balance quickly. But there is a point when that changes and you start seeing a LOT of flushes and straights on every table you play on and it “seems” like it’s practically every other hand....over and over. I quickly realized this is just another game creator “controlling” or “influencing” the game play outcomes which is really no different than most of the other games out there. Im old school, so it’s too much and too obvious when I see soooo many hands with a flush or a straight. So this game got BORING AND REAL OLD, REAL QUICK. Maybe I’m just no fun by wanting my “simulation” games to be at least “somewhat” realistic. Plus, I’m no poker expert, I’m just a novice, so maybe I’m clueless and there REALLY IS a flush or straight every other hand on the poker tables in Vegas? It doesn’t seem like that’s true, but I could be wrong. But MOST likely, Im just OLD and “behind” by believing what I was taught....whenever ANYONE does something that influences or controls the outcome of any game, it is considered CHEATING. But that’s just me, and to be honest, almost every game out there controls or greatly influences game play and they don’t even try to hide it because nobody cares anyway. Which I think is kinda sad.

After playing for over a year. Here’s my thoughts on HD. I’ve played in IRL for cash & in tournaments. The odd are stacked against you once HD knows your repeatedly coming back. This goes for those who purchase chips as well as those that don’t. Here’s why. For beginners that don’t buy as well as those that don’t, they give you a winning streak. Then you’ll start loosing in vast amounts, over the course days, or weeks with no hands or little by little. They use those who don’t buy chips as pawns to deplete those that do. If the guy that doesn’t buy chips quits the app they don’t care. Why would they? They didn’t make money off them and someone else is ready to take over. Conjecture on my part? Yes. But look at it this way this app like all others depends on $ for their bottom line. Wether it’s backed by chip purchases or stock market. For those that are playing and for those that do download this especially if you play IRL. How many flush over flush, boat over boat, straight over straight, 2-4 split pots, and river losses should you see? Not to mention the hands your not even in but, watching. You have about a 14 % chance loosing or about 80% chance of winning when your dealt AA. Not at HD you have a little less than a coin flip and will loose at least 50% of the time. Oh I know what they’ll post as a response, that the random number generator is certified by Gaming Laboratories international. Then post the most current certification continually within the app. If they change the app they are supposed to get re-certified again. Gaming Laboratories international runs the RNG through its software to see how random it is. So without a current certification your playing into HD. Also, don’t trust the reviews either, they can employ people to write bogus reviews.