Save-On-Foods

Name: Save-On-Foods
Rating: 4.4 (443 reviews)
Author: Overwaitea Food Group

Online Grocery Shopping

Free

443 Ratings
Ages

13+
Years
Category

Shopping
Developer

Overwaitea Food Group
Language

EN
English
Size

97.2
MB

Grocery shopping is easier than ever with the Save-On-Foods app! Whether you’re shopping on your mobile device using the Save-On-Foods app or from home on SaveOnFoods.com, your account is seamlessly linked. Save your shopping lists for in-store trips, or shop from the palm of your hand and let our personal shoppers do the work for you. Enjoy contactless home delivery or curbside pickup service at one of our many convenient locations – pick a time slot that suits you. Shopping Highlights · Order groceries online · View the latest Save-On-Foods flyer · Scan More Rewards card in-store · Load My Offers to More Rewards card · Browse past purchases and favourites · Browse store departments · Browse Shoppable Recipes · Scan Product Barcodes · Pharmacy Refill · Find the nearest Save-On-Foods location Please note that the Save-On-Foods app uses your SaveOnFoods.com login information, does not support the use of your MoreRewards.ca login information.

Ratings & Reviews

4.4

out of 5

443 Ratings

Good app - some improvements needed
08/12/2020

Wandering Wendy
This is a great app for ordering groceries online. I would love though for it to be used in the horizontal view. Also, the search function needs improvements. When I search, I need to type the whole word rather than the beginning of a word otherwise it doesn’t come up with any items. Overall, I like this app of online ordering and pick up of our groceries.

Developer Response
Thank you for your review and suggestions. We are sharing with our development team for review.
Good app - some improvements needed
08/12/2020

Wandering Wendy

This is a great app for ordering groceries online. I would love though for it to be used in the horizontal view. Also, the search function needs improvements. When I search, I need to type the whole word rather than the beginning of a word otherwise it doesn’t come up with any items. Overall, I like this app of online ordering and pick up of our groceries.
Developer Response 05/08/2023
Thank you for your review and suggestions. We are sharing with our development team for review.
Poor Customer Support !
09/01/2023

akash9047
This has been my goto shop to buy groceries. Competitive pricing and good quality product. However online shopping has been a hassle with this firm. For starters you can’t choose the store location ! So by default they pick up a store that serves your area despite others being closer. Last time when I ordered online one of the items was substituted poorly after telling that to the delivery driver he assured me he will make a note and report that to the store and I will be issued a refund/credit. After a couple of days I checked in to see if the item was refunded but I didn’t see any updates so I reached out to the customer care via email. The following is a response I received from the customer care : => Good evening, We received your email about the wrong substitution for green chilies. We just want to inform you that you can return the substituted items to the driver at the time of delivery. Once the item is returned to the store, we can apply for the refund/credit for you. We won't be able to give you credit at this point of time as it is almost a week for your order, which was August 22. Thanks, and regards Navneet 939 ETL <= PS : A 5 dollar is not gonna make me rich or poor ! But this is a bad customer experience. I love the store so I will still be shopping in person but goin forward I won’t be making any purchases online !
Poor Customer Support !
09/01/2023

akash9047

This has been my goto shop to buy groceries. Competitive pricing and good quality product. However online shopping has been a hassle with this firm. For starters you can’t choose the store location ! So by default they pick up a store that serves your area despite others being closer. Last time when I ordered online one of the items was substituted poorly after telling that to the delivery driver he assured me he will make a note and report that to the store and I will be issued a refund/credit. After a couple of days I checked in to see if the item was refunded but I didn’t see any updates so I reached out to the customer care via email. The following is a response I received from the customer care : => Good evening, We received your email about the wrong substitution for green chilies. We just want to inform you that you can return the substituted items to the driver at the time of delivery. Once the item is returned to the store, we can apply for the refund/credit for you. We won't be able to give you credit at this point of time as it is almost a week for your order, which was August 22. Thanks, and regards Navneet 939 ETL <= PS : A 5 dollar is not gonna make me rich or poor ! But this is a bad customer experience. I love the store so I will still be shopping in person but goin forward I won’t be making any purchases online !
App is ok but constant login is annoying
03/12/2019

Meggaddict
The app is ok, but very slow. Seems like this is because there is lots of overlapping content. It is annoying to have to login all the time; please create options to stay logged in or use Touch ID. Also the coupons and sales aren’t very good, nor are they frequently targeted at products I use. I know you have this data from my rewards card purchase history. Would be nice to have the option to say “I’ll never buy this specific product (I.e. Kefir or protein powder), and stop seeing discounts for it, or to see discounts on items I buy frequently to recognize my loyalty.

Developer Response
Thanks for the feedback, we're working on updating and making the app even easier!
App is ok but constant login is annoying
03/12/2019

Meggaddict

The app is ok, but very slow. Seems like this is because there is lots of overlapping content. It is annoying to have to login all the time; please create options to stay logged in or use Touch ID. Also the coupons and sales aren’t very good, nor are they frequently targeted at products I use. I know you have this data from my rewards card purchase history. Would be nice to have the option to say “I’ll never buy this specific product (I.e. Kefir or protein powder), and stop seeing discounts for it, or to see discounts on items I buy frequently to recognize my loyalty.
Developer Response 01/28/2019
Thanks for the feedback, we're working on updating and making the app even easier!
Reliable, great format
10/05/2020

SamAnneScott
I use it at least once a week, either as in-store shopping list or for online pickup. Love it.

Developer Response
Thanks for the review!
Reliable, great format
10/05/2020

SamAnneScott

I use it at least once a week, either as in-store shopping list or for online pickup. Love it.
Developer Response 10/04/2021
Thanks for the review!

New features and bug fixes

Version 25.32.5

Oct 28

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Search History
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics