Clarus OnCall

Name: Clarus OnCall
Rating: 3.4 (50 reviews)
Author: Clarus Care, LLC

Productivity

Free · Designed for iPad

50 Ratings
Age Rating

13+
Years
Category

Productivity
Developer

Clarus Care, LLC
Language

EN
English
Size

27.1
MB

Smarter After-Hours Call Management for Healthcare Providers The Clarus OnCall App helps your practice manage after-hours patient calls—without the cost or hassle of a traditional operator or call center. Powered by AI technology, Clarus OnCall delivers better communication, stronger privacy, seamless documentation, and optimized workflows—all at a lower cost. Our mission: let providers focus on what matters most—caring for patients. Take Control of After-Hours Communication With Clarus, providers choose how, when, and where they receive patient calls—and how they respond. Flexible options put you in charge of your time and your privacy. Notification Options: Push Notification Email SMS (Text Message) Phone Call Response Options: Call Back (via masked caller-ID) Recorded Voice Note Text to Voice Message How It Works Clarus OnCall captures inbound patient calls for your office and automatically transcribed them into clear, summarized messages. These messages are securely delivered to your device. You gain complete control over how and when to respond—ensuring patients receive timely, high-quality care, and your privacy is preserved. Key Benefits: No call center required Better documentation & workflow Increased provider flexibility Enhanced patient experience Protects provider privacy Subscription required. To learn more, contact info@claruscare.com. Compatibility iPhone Requires iOS 14.3 or later. Mac Requires macOS 12.0 or later

Ratings & Reviews

3.4

out of 5

50 Ratings

So much better than an answering service
10/07/2018
Gdswp
Once we learned how to use the application which was only a matter of a few calls we have found this to be vastly superior to a human answering service. The patient leaves a short message and usually we choose the option which calls them straight back but there’s also the option to text the patient or call the patient later. And it does not reveal my cell phone number. There is also an excellent archive and all calls a date and time stamped and we have a record of when we responded.

Developer Response
Thank you for taking time to share your feedback. We're pleased to hear of your positive experience with Clarus and would love to connect with you to gain additional insight of how we can continue to serve you in a positive way. Reaching out to support@claruscare.com will allow you to directly connect with our team and share additional thoughts with us!
So much better than an answering service
10/07/2018
Gdswp

Once we learned how to use the application which was only a matter of a few calls we have found this to be vastly superior to a human answering service. The patient leaves a short message and usually we choose the option which calls them straight back but there’s also the option to text the patient or call the patient later. And it does not reveal my cell phone number. There is also an excellent archive and all calls a date and time stamped and we have a record of when we responded.
Developer Response 09/29/2021
Thank you for taking time to share your feedback. We're pleased to hear of your positive experience with Clarus and would love to connect with you to gain additional insight of how we can continue to serve you in a positive way. Reaching out to support@claruscare.com will allow you to directly connect with our team and share additional thoughts with us!
Impressed
11/21/2019
Jojhsk
I never would have thought that an automated system could handle the complex way my practice takes call, but Clarus proved me wrong! The ability to respond to patients quickly and efficiently through various forms of communication while protecting our personal phone numbers has been great for my practice. We have also been able to utilize midlevels more by routing calls to them and then they escalate to a physician easily if needed. Not to mention, the team at Clarus is quick and responsive to any changes we might need to make.

Developer Response
Thank you for sharing your experience using the Clarus platform! We've added features and additional mobility to set up the most complex practices yet. Clarus is proud to represent groups of all sizes and we feel fortunate that yours is one of those!The Clarus Team
Impressed
11/21/2019
Jojhsk

I never would have thought that an automated system could handle the complex way my practice takes call, but Clarus proved me wrong! The ability to respond to patients quickly and efficiently through various forms of communication while protecting our personal phone numbers has been great for my practice. We have also been able to utilize midlevels more by routing calls to them and then they escalate to a physician easily if needed. Not to mention, the team at Clarus is quick and responsive to any changes we might need to make.
Developer Response 09/29/2021
Thank you for sharing your experience using the Clarus platform! We've added features and additional mobility to set up the most complex practices yet. Clarus is proud to represent groups of all sizes and we feel fortunate that yours is one of those!The Clarus Team
Highly Recommend for After-hours and Daytime
08/25/2024
Dr. Finke
After using the after hours app and seeing continuous improvements my office added the Clarus call management software during office hours. It has dramatically improved the efficiency with which our staff handle patient calls and they love it. Our administrator can easily monitor call volume and task completion in real time and there have been no patient complaints to date.
Highly Recommend for After-hours and Daytime
08/25/2024
Dr. Finke

After using the after hours app and seeing continuous improvements my office added the Clarus call management software during office hours. It has dramatically improved the efficiency with which our staff handle patient calls and they love it. Our administrator can easily monitor call volume and task completion in real time and there have been no patient complaints to date.
Surgeons on call
11/25/2019
MD284
Being on call while in the OR made me nervous about the idea of transitioning to a different service, but with Clarus it’s easy to handle the calls. I can easily triage the call, respond as needed and help my patients all without having to worry about breaking scrub. Once I’m finished in the OR, it’s simple to follow up as needed and add documentation straight from my phone.

Developer Response
We are so thrilled to hear about your great experience with Clarus. Our goal is to make being on-call easier for you, and accessible for your patients. It makes our days to hear feedback like this. Thank you for being a valuable customer!The Clarus Team
Surgeons on call
11/25/2019
MD284

Being on call while in the OR made me nervous about the idea of transitioning to a different service, but with Clarus it’s easy to handle the calls. I can easily triage the call, respond as needed and help my patients all without having to worry about breaking scrub. Once I’m finished in the OR, it’s simple to follow up as needed and add documentation straight from my phone.
Developer Response 09/29/2021
We are so thrilled to hear about your great experience with Clarus. Our goal is to make being on-call easier for you, and accessible for your patients. It makes our days to hear feedback like this. Thank you for being a valuable customer!The Clarus Team

- Added a Change Password option in Settings so you can update your password directly in the app. - Added support for Bluetooth audio devices, including compatible wireless earbuds and headsets, when listening to recorded calls and audio messages. - Improvements to the audio player so it stays open until closed. - Fixed an issue where some providers couldn’t reset passwords using the Forgot password flow.

Version 5.1.3 6d ago

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- User Content
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Clarus Care, LLC
Size: 27.1 MB
Category: Productivity
Compatibility: Requires iOS 15.6 or later.

iPhone
Requires iOS 15.6 or later.

iPad
Requires iPadOS 15.6 or later.

iPod touch
Requires iOS 15.6 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 13+

13+

Learn More

Infrequent
Medical Treatment information

Contains
Messaging and Chat

Developer Website

Privacy Policy

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Clarus OnCall

Ratings & Reviews

So much better than an answering service

Impressed

Highly Recommend for After-hours and Daytime

Surgeons on call

What’s New

App Privacy

Data Not Linked to You

Accessibility

Information

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