I have used Jane for a couple years now and I have absolutely loved it. However, since October I have really struggled with this app. I ordered some wide calf boots last October- there’s nothing wide calf about them. My calves really aren’t even that wide (I’m 5’3 150 pounds) and they are super, super snug. But I let it go. I only wear them when I’m not going to be out long. Then this past February I ordered a wooden initial sign for my husband for Valentine’s Day. I didn’t receive it because the seller’s 2 machines were supposedly not working anymore. I was refunded by the seller, but I was still really disappointed. A few weeks ago I ordered some house dresses from another seller- the buttons weren’t properly sewn on and they pop off so, so easy. I should have looked at reviews first, because many other women were complaining about this same thing. And now, a few weeks ago I ordered some joggers. Still have not received them, and have not heard a word from the seller. They were supposed to ship exactly a week ago. I’m a pretty frequent online shopper. I appreciate when people are helpful, but when multiple things keep happening that’s when you have to question if it’s even worth it. Kinda tired of buying things and having different issues and having to reach out to multiple different sellers. The items (and the shipping!) are too expensive to be having the issues I’ve been having. It really wasn’t this complicated when I first purchased from this app, but something has just been off. I used to recommend this app but I no longer do. After I figure out my joggers issue, I will be deleting it. :(

I’ve ordered things from custom pillow cases to art prints to custom metal signs for my daughters room etc and etc… the options are endless and the quality is A1! The fact that there are always so many sales feels so good. Very happy that I found this little gem. 100% recommend to anyone looking to put a personal, unique touch in decorating their home. (PS- from my experience, each item is sold by different seller, kind of like Etsy so be aware… I’ve ordered prints that I waited 2 months for, never arrived and I had to go though he*l to get my money back 3, almost 4 months after placing my initial order. Finally, complaining to Jane’s customer service is when I got my money back bc going back and forth though emails with the seller got me absolutely NOWHERE. She acted like she didn’t know what I was talking about when I simply just asked for my money back. Complaining to Jane’s customer service got me my money back within 24 hours. I’m not afraid to place orders, I’m not afraid of issues bc I trust that Jane will fix it. All in all, 100% recommend and love this app!

1/3/17 update: everything written below still holds true; BUT, I’m getting increasingly frustrated at the limited sizes offered by the sellers. I am a size 16, which just so happens to be the size of the *AVERAGE* American woman by the way, and only once in a great blue moon will I find stuff available for fuller figured women. I DO love that now you can browse by category, like accessories, pets, fun finds, maternity etc., but I’d love nothing more than to see a “plus size” category as well. Thanks in advance. Sure, the shipping can get a bit pricey when purchasing several items from different sellers, but to be honest, that’s not necessarily something that the Jane app can control—it’s each boutique’s/seller’s shipping charges 🤷🏻I just checked my order history before writing this review and I have purchased 34 items since January 2016! Lol that's A LOT! Everything from their leggings, personalized/monogrammed clothing, iPhone charging cords, shoes, personalized jewelry, dressy blouses and trendy tunics, the bottom line is I just cannot live without this app! And it saddens me that someone else's review stated that the quality of the items was less than par because I've had the opposite experience! Think about it--what person is going to order 34 times if the stuff wasn't quality made? Lol not me! I'm thrilled with every purchase I've ordered! I hope they don't change anything because when it ain't broke, don't fix it!! 😊

Just an inquiry as to tall sizes . Someone had mentioned plus sizes and she’s right! Not enough plus sizes on many websites AND many websites also do not carry tall sizes ! They offer petite and average, but are lacking on sizes 14 and up and many do not offer Tall or long. Many women are 5’6” or taller and some websites are improving but it is disappointing that many in this day and age don’t offer sizes for the taller women who need longer sleeve length and longer inseam and dress length. Before I download another app that I can’t use please let women know ALL the size ranges that you offer. I cannot see the sizes just by looking at the App before one gets it, thank you , B. L. So I just looked at ALL the poor reviews with small size fit and exorbitant shipping fees ! One person was charged $33 shipping for a $93 order ! Are you kidding me ! That’s gouging the public and now I know for sure I won’t be downloading your App! No thanks , your reviewers have not given you very good reviews at all and I always look at that ! People are tired of getting ripped off online plus have to be bothered with sending things back and clothing and shoes being too small ! I for one , would rather pay more for quality merchandise, honesty and a company that I can rely on and actually believe. Remember , consumers have so many places to shop and are doing YOU a favor when they order from your company. People DO pay attention to reviews and your stink