This app needs so much work it doesn’t let you stay logged in and it’s just so messy doesn’t even have a feature to be able to save shoes u want to buy when you get paid and if you put shoes in your bag it will automatically disappear after a couple bourse please fix this thanks I’m not rating shoe carnival bad I’m rating the app bad I love shoe carnival and I literally get the best deals here so please don’t get this rating wrong it’s for the app.

The app will not open period. I’ve attempted to use it on an iPhone 12 Pro Max, iPhone 11, iPhone XR, and a 2021 iPad. It just shows a white screen with shoe carnival and the spinning wheel at the top. Before you blame anything on my end I work in IT, every device is up to date on software, the app was loaded, then deleted, cache/ memory wiped, and phone restarted 3 times. Please don’t have the nerve to blame my internet, cell service in my area averages 80mbs download, and my Wi-Fi is far faster than I need in my home i.e. I can run security system, streaming on 3 tvs, iPad, 3 phones, a laptop, and a switch & Xbox at the same time with no lag. But I don’t have all that running now, my kids are grown and gone so I’m by myself with a tv and a phone. If you aren’t going to have an app that works why do you have it?

Overall i’ve had a pretty bad experience with the app, it has terrible graphics, it lags, it looks like a huge scam when you open the app. Its very sketchy. I hope to not have any purchasing problems because I spent over 100$ on this app and i’m waiting for shoes that are supposed to come in tomorrow or the next day. If they don’t come in i’m getting a full refund and contacting someone so my information doesn’t get leaked, I feel like this app just has many flaws and definitely needs a TON of work. My mom is going to kill me if something happens to the shoes or her money. Please let me know if anyone has had purchasing issues and if it involved not receiving shoes or just having issues purchasing in general. Hope this app gets fixed!

My order arrived literally at my doorstep the day after my purchase! Great experience. But I had a lot of trouble getting the app to work I had to re open then open numerous times. It would freeze or just not let me scroll through options period. The app needs a little updating in that area but overall the store is a great place to purchase from.