Sugar Smash: Book of Life 4+

Worthless

This use to be a really fun game. About a year or so ago, something went on with an update, and the game use to crash out after about 3 plays. It stunk but you could restart it and continue. Now, it will not even load. Developers says reinstall, but you will start back on level 1 and lose all your achievements. If you purchased anything over the life of the game, consider it thrown away.... DO NOT waste your time with this game. It is broken and they obviously can’t or don’t want to fix it. It has been over year like this, so stay away...

Play at your own risk

I have been playing this game since it first came out. About a year ago there was a bad update and I went from level 800 all the way back to level 1. I was very confused. Out of curiosity, I replayed level 1 and then it jumped up about 10 levels. So, I continued playing this way until I was caught back up to where I had been. It took me about a month and I never complained.

Then there was this terrible update about a week ago. I did not lose levels but I lost the majority of coins and boosters that I had won through challenges and contests. It took me a very long time to earn all of those coins and boosters. I contacted app support. They did not respond for a few days then said, “Install the new update and it will be fixed.” Wrong. I was still missing everything. Then they said to send them a screenshot of my purchases. I reiterated that I did not purchase the boosters but had earned them. Then I had to send them a screenshot of my account. In the end they credited me some coins but I am still missing around 50 rainbow boosters and over 20 of each of the other boosters. Then today the developer responds and says it’s been fixed?????? Well, it hasn’t been fixed and I believe they have no intention of fixing it.

Moral of the story: only play this game if you are prepared to periodically lose all progress and earnings. I’m going back to Farm Heroes Saga. They have never lost my progress or earnings during an update.

Developer Response ,

Hello, I am so sorry that you lost your levels. Can you please contact us so we can resolve this issue? **From your game go to the Settings Menu and select the Support Button.

Fun but...

This is the only game that I will literally waste hours of my time on. It’s fun and challenging, but I swear some of these levels, regardless of what the developers try to tell you, are impossible to beat without boosters or extra moves. I’m the type of person who won’t progress to the next level until I score 3 stars on a level — I’ve been playing level 66 for over a month now, a bunch of times every single day, and cannot for the life of me get 3 stars.

And there are some levels (like the first one in the latest Pepe challenge) where you cannot get the required medallions without the column/row destroying candies which are provided by the blue jewels, but those jewels sometimes don’t show up at all and you waste all your moves. If there’s something I’m doing wrong, then maybe they should give better instructions on how to obtain the things you need.

There’s also a really dumb glitch where it will scramble the board even though there are plenty of matches to be made. I’ve got a feeling it’s meant to do that to mess things up for you so that you buy boosters or extra moves.

Developer Response ,

Hi there, We would like to take an opportunity to address this issue. Please contact us so we can discuss this in greater detail. **From your game go to the Settings Menu and select the Support Button. We look forward to speaking with you.