2.0 version look wise is good but the way the screen(mobile) is designed is not so good. Firstly the half of mobile screen is not used at all, which leaves user to scroll the second half of the screen for seeing transactions.
Not recommended bank for service
Aksharc
I doubt that this app is developed understanding the needs of NRIs. I gorgpt my pin so I was not able to login. To change pin when you have forgot your old pin, you need to send message from your registered mobile number to verify yourself but then the verification fails as they cannot identify your mobile number. I had did this process couple of times and it had failed. So I can’t login to the app. I think it was not the case with the old app. In addition if you have a PIS Account the balance shown in the dashboard is same as your new account. I don’t know what is RBLs thought process to do so, is it intentional or a bug? I have brought this concern to the customer service but no one has corrected it or explained why it is so. So during my next visit to INDIA my first priority is to close the RBL account and move my NRI accounts to a more reliable bank.
Developer Response
Hello, we regret the inconvenience caused. For security reasons, please write to us at customercare@rblbank.com with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1946425" to enable us to assist you in this regards. Regards, RBL Bank.
App crashing on iPhone 6 and below after update
HarjeetKaur
The new update is making the app crash everytime I have to transfer funds on the iPhone 6 and 5s. The app has updated but since my phone didn’t receive the new iOs update it seems to constantly crash. It doesn’t make sense to buy a new phone and downgrading the app isn’t possible. Please look into it asap. It is becoming bothersome using someone elses phone to make fund transfers everytime.
No way to login from outside India
Mittaljethwa
The app is requesting to send an sms from registered mobile number which is in Indian number. Being an NRE account there should be a way to login via other methods of verification because it is basic that NRIs will not have Indian number for verification almost always. The app needs to do better to let NRI customer use the app. Something changed recently as earlier I had no issues logging in.
Developer Response
Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1989342" to enable us to assist you in this regards. Regards, RBL Bank
• GIFT City users can now open FD’s, transfer funds & make outward remittances online
• Refreshed Credit Card Offers & Rewards section—simpler & faster
• Open a Savings Account instantly for Credit Card users
• Get tailored credit card offers effortlessly
• Improved accessibility with adjustable text & dark contrast
• Enhanced Debit Card transaction history view
• Email OTP enabled for financial transactions
• Bug fixes & performance improvements
Version 9.1.18
The developer, RBL Bank Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
RBL Bank Ltd
Size
228.9 MB
Category
Finance
Compatibility
Requires iOS 13.0 or later.
iPhone Requires iOS 13.0 or later.
iPod touch Requires iOS 13.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
