Experience the door communication of your Welcome system on your smartphone or tablet!
Never miss a door call. With the Welcome app all calls are transferred directly to your mobile device.
You can see and hear who is at your door.
Simply connect the app to your Welcome system via the myBUSCH-JAEGER/myABB-LivingSpace account.
Information about the configuration and registration of your IP-Gateway can be found at: http://www.busch-jaeger-catalogue.com/8300-0-0336,artikel.html
Preconditions:
Welcome door communication system with configured IP-Gateway 83341, 83341-500, 83341, 83341-500, with the latest SW version.
Portal registration at https://my.busch-jaeger.de or https://my.abb-livingspace.com.
For usage via internet: IP-Gateway is connected via DSL 6000 or better.
For usage via internet: Mobile device is connected via 3G/UMTS or WLAN, data plan (e.g. flatrate) allows voice over IP (VoIP).
Functions:
- Audio and video communication (app has to run in the background)
- Door-opening
- Switching lights
- Access to the latest entries of the door call history list (number of entries is limited, editing the list is only possible in the portal)
The app doesn’t work every time. When you try to re-open it, it gives you “busy” message. Lots of room for improvement.
The door “rings” but the door has disappeared
nyelb
One day it’s working, next day the door’s are no longer paired and do not show in the app. Trying to sign-out/ in and pair again doesn’t work. Calling support does not help. The in app help doesn’t help either. Over all it’s not a good app and clearly an afterthought
The app won’t pair, no support
an0nymous app1e
After the app updated, it no longer pairs with the IP gateway meaning you can no longer answer calls at the door.
Can’t unlock my door!
larsmar11
Can’t unlock my door anymore! I can only use the phone function. The key function isn’t there!!! Please fix this or offer a legacy!
OneTouch 7 now supports Welcome IP. Easily pair your device with the Welcome App in any Welcome IP System for enhanced connectivity
Version 3.10.8
The developer, Busch-Jaeger Elektro GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Busch-Jaeger Elektro GmbH
Size
121.9 MB
Category
Lifestyle
Compatibility
Requires iOS 12 or later.
iPhone Requires iOS 12 or later.
iPad Requires iPadOS 12 or later.
iPod touch Requires iOS 12 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.