- Changes to callback handling when the agent does not have the rights to remove a callback from the list.

- Added option to prevent callbacks from being removed from the list.

- Fixed issue with call transfer situation where incorrect phone number was selected to contact. - Fixed issue with statistic view when Queue or Callback is selected.

- Added possibility to call back to number shown in keypad history list by tapping number from the list.

- A list of dialed numbers has been added to the application's numeric keypad view.

- Bug fixes

New features - Possibility to mark all calls from same number to handled - Possibility to remove callback from list Fixes - Selecting outbound visible number - Fixes for call list view - In status menu, current status is highlighted when menu opened - Contact detail view issues fixed - Contact status fixes in contact list view - Callback handling issues fixed - Call direction icons fixed

- Changes to the appearance of the status menu of the mobile application - Changes to the filtering options in the Calls view of the mobile application

Layout changes

In the new version, the user interface appearance has been modernized, usability improved, and the following new functionalities have been included: • Update of the user interface appearance, color scheme, and font. • List view of active users. The user can see the active users in the queues they are part of from the mobile application. • In the mobile application's call log, it is now possible to see all the user's call information. By default, the call log of all call groups or queues the user is a member of, as well as calls related to call requests, are displayed. Calls received and made to the personal number are visible in the call log if the mobile subscription is routed through Line Carrier's service platform. • The ability to integrate Caller ID information into the mobile switchboard, so that the call log of incoming calls via the mobile switchboard shows the caller's and company's name if the number is not private. • Support for light and dark mode has been added to the user interface.

- Performance improvements

- Improved how to add holiday end time from application. - Hiding call back tab when call back service is not in use. - Clear text button added to search field. - Fixed contacts mismatch issue. - Fixed application crash with outbound call from call history list.

- Company address book order issue is now fixed.

Calling from address book: - Possibility to choose number where to call (mobile or business number). - Possibility to choose number where from call is made (mobile or business number). - Company address book crash fixed when searched and selected contact from list.

Bug fixes and improvements

- Support for O365 status information. - Fixed text formatting in callback call statistics.

Bug fixes and improvements

- Holiday menu - Bug fixes

- Performance improvements - Bug fixes

- Bug fixes - Performance improvements

- Performance improvements

Bug fixes

Bug fixes & Improvements

Bug Fixes.

Bug fixes