I downloaded the app to see what it was like as the concept I found intriguing. I like the push to have conversations and how it makes it a fun game to reveal the person . Not that many people on the app currently but that’ll change as user base grows. However, I don’t like 1.) how you can hit the pass option pretty easily and there is seemingly no way to undo that mistake like most dating apps 2.) it appears my account has vanished. I signed in with Apple, and when I reopened the app the next day it was asking me to create a new account and I can’t find a way to sign in, seemingly my account is gone. And if it isn’t, I would like to know how to delete the account. 3.) I don’t like that people can pretty easily conceal their weight/lifestyle. 2 people may get along, but they may not realise if one person is a bodybuilder and the other is inactive until after they reveal each other, and the app says “don’t be shallow and base it on looks” but I don’t think that 2 people who aren’t on the same level in terms of fitness will find each other that compatible over time. And I will say that in general, attraction is an important thing. What happens to a user if they get along with another user, but when the jigsaw pieces are removed they don’t find the person attractive and decides not to pursue them romantically anymore? Will that user get banned over not wanting to date someone they aren’t physically attracted to? Just curious what the answer is to those questions. I appreciate the concept and app and I wish the team success, I just wish these issues are addressed and I would like to know what happened to my account. Have a Great Day to whoever is reading this.
Hey Keemstar2016, thanks for leaving such a detailed review, learning from our community means we're helping genuine people looking to find their missing piece. You're right, thousands more people are downloading across Texas, California, and Florida every day.We understand passing people by mistake is frustrating so the team is working on improving this, look out for updates soon! We upgraded our systems last week which caused some issues and it sounds like you've been caught up in this. Sorry for the hassle. If you're still having trouble logging into your account with your original signup method, please reach out to support@jigsaw.co and the team will help.Essentials appear on every profile to highlight your lifestyle & compatibility, these tags can be seen by other people before revealing the puzzle. Don't worry, the jigsaw community understands attraction matters too. Jigsaw was made to give people a chance, just like you would in real life! It's fine if you realize the attraction isn't there, we're all human, at least you had the chance to chat and create that initial connection to see if there's a spark.If you have any other feedback or questions, please reach out to the team using the email above, as we'd love to continue supporting you on your journey.