Wag! Pet Caregiver

Name: Wag! Pet Caregiver
Rating: 4.7 (18019 reviews)
Author: Wag Labs, Inc.

Care for Dogs, Earn Money

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

18K Ratings
Age Rating

4+
Years
Category

Travel
Developer

Wag Labs, Inc.
Language

EN
English
Size

75.3
MB

iPhone

Love dogs? Get paid for it! Caring for dogs is what you do best. Connecting pet walkers, sitters, and trainers with a nationwide community of pet parents is what we do best. Build your business and become your own boss with Wag!. Why Wag!? BE YOUR OWN BOSS Set your own schedule and manage your services. If you need help, support is standing by and available to you 24/7. DOG LOVE Spend your time brightening the lives of pups GET PAID Earn competitive money and get 100% of your tips! Payments handled securely via Stripe GIVE BACK Wag! donates money from 30 minute walks to feed shelter dogs BECOME A PET CAREGIVER Our sign-up process takes just a few minutes. Most Pet Caregivers are activated and ready to start providing services within 3 days. Have dog training experience? Offer your specialty service on the Wag! platform for the potential to earn even more. *You must be over 18-years old to apply and legally authorized to work in the United States, and must pass a comprehensive background check. NEED MORE CONVINCING? We’ve been around the block. Our community of 150,000+ Pet Caregivers nationwide are dog people, and it shows. Pet Caregivers with Wag! have a trusted record of experience with over 10 million pet care services across 4,600+ cities. We’ve donated over 10 million meals! A portion of our proceeds from the walks you book help to feed shelter dogs in your area. Making Pet Parents happy is what we do best -- 99% of Wag! services result in a 5-star review. Wag! Sitting, Walking, Boarding & Training services are available in over 4,600 cities in all 50 U.S. states.

Events

LIVE EVENT
Host More Pets This Labor Day

NEW: Board more than one pet this holiday. Same availability = more earnings. Check your requests & opt-in to services!

Ratings & Reviews

4.7

out of 5

18K Ratings

DISAPPOINTED
01/23/2023
Anniastarks
Honestly, I got here to make a little extra cash. Everything was going great until the app doesn’t let me get insta pay, I contacted Stripe who told me to contact Wag! I’ve been waiting WEEKS and no update on my account. THEN I go and “walk” this dog that was definitely not friendly and I stayed there to try and get the dog to walk with me, their cat was LITERALLY trying to attack me. I told Wag! about this issue and they just said, “since you didn’t complete the service you’re getting deducted all the pay amount and only getting $5” ARE YOU KIDDING ME? I stayed there to try to convince the dog to go for a walk while the cat was cornering me and you decided to take all my pay and only give me $5. They don’t care about the walker at ALL!! Even when you cancel a service they request a 12hr notice, like what??! the pet parent just put up the walk service 20min ago for a walk that’s in 8hrs and you want me to give you a 12hr notice ??? Pet parents can cancel all the time without notice but we can’t cancel without getting penalized, and can’t get more services for 24hrs? DONT GET ME STARTED WITH THEIR TERRIBLE CUSTOMER SERVICE. Literally had to say I had an emergency to get someone to talk to about a small issue. Definitely they need to upgrade so many things on this app and care more about us! They say “we’ll it’s your business, you do what you gotta do” ?? They just don’t care about us care givers. Fix your issues Wag! multiple people say the same thing and nothing has changed.

Developer Response
Hi there! We value your feedback and will be passing this along to the appropriate teams. Thank you for taking the time to voice your concerns and should you need to follow up with our Customer Support regarding any outstanding concerns, please do so.
DISAPPOINTED
01/23/2023
Anniastarks

Honestly, I got here to make a little extra cash. Everything was going great until the app doesn’t let me get insta pay, I contacted Stripe who told me to contact Wag! I’ve been waiting WEEKS and no update on my account. THEN I go and “walk” this dog that was definitely not friendly and I stayed there to try and get the dog to walk with me, their cat was LITERALLY trying to attack me. I told Wag! about this issue and they just said, “since you didn’t complete the service you’re getting deducted all the pay amount and only getting $5” ARE YOU KIDDING ME? I stayed there to try to convince the dog to go for a walk while the cat was cornering me and you decided to take all my pay and only give me $5. They don’t care about the walker at ALL!! Even when you cancel a service they request a 12hr notice, like what??! the pet parent just put up the walk service 20min ago for a walk that’s in 8hrs and you want me to give you a 12hr notice ??? Pet parents can cancel all the time without notice but we can’t cancel without getting penalized, and can’t get more services for 24hrs? DONT GET ME STARTED WITH THEIR TERRIBLE CUSTOMER SERVICE. Literally had to say I had an emergency to get someone to talk to about a small issue. Definitely they need to upgrade so many things on this app and care more about us! They say “we’ll it’s your business, you do what you gotta do” ?? They just don’t care about us care givers. Fix your issues Wag! multiple people say the same thing and nothing has changed.
Developer Response 01/25/2023
Hi there! We value your feedback and will be passing this along to the appropriate teams. Thank you for taking the time to voice your concerns and should you need to follow up with our Customer Support regarding any outstanding concerns, please do so.
Great side gig for dog lovers!
03/22/2021
Fit in the Midwest
I really love walking for Wag. This app works well and is easy to use. It used to be a bit buggy but I haven’t had any problems in months. I like features like direct booking and how you can get badges from pet parents and earn statuses like “in demand”. I have had to call support several times for various things, and they are always super friendly and helpful. I really appreciate them. Wag does take a big cut but you can still do well if you do it right. The flexibility of picking up walks through the app is worth what they take to me. If the developers read this I just have a couple of suggestions. (1) there is a bug where pet parents can book two walks for the same dog at the same time leading it to being double booked. This can be frustrating to drive to a walk and find out it was double booked and get cancelled. Seems like there should be a way to prevent that. (2) I wish you could see the Walker Tips before taking a walk. Sometimes pet parents don’t put any info on the profile so you may see an intimidating dog who you would actually find out is a sweetie. Or you may find out a dog is quite a challenge and it is good to know ahead of time. (3) For the Walker Tips section, I also wish these could show the date when the tip was left. Sometimes the owner has moved so information is different, or even their dogs have changed. Thank you Wag! I truly enjoy this app and appreciate the opportunity to walk dogs and explore the city in such a flexible way that I can build around my schedule. Y’all are the best!

Developer Response
Thank you so much for the review! We'll get this feedback to the right team.
Great side gig for dog lovers!
03/22/2021
Fit in the Midwest

I really love walking for Wag. This app works well and is easy to use. It used to be a bit buggy but I haven’t had any problems in months. I like features like direct booking and how you can get badges from pet parents and earn statuses like “in demand”. I have had to call support several times for various things, and they are always super friendly and helpful. I really appreciate them. Wag does take a big cut but you can still do well if you do it right. The flexibility of picking up walks through the app is worth what they take to me. If the developers read this I just have a couple of suggestions. (1) there is a bug where pet parents can book two walks for the same dog at the same time leading it to being double booked. This can be frustrating to drive to a walk and find out it was double booked and get cancelled. Seems like there should be a way to prevent that. (2) I wish you could see the Walker Tips before taking a walk. Sometimes pet parents don’t put any info on the profile so you may see an intimidating dog who you would actually find out is a sweetie. Or you may find out a dog is quite a challenge and it is good to know ahead of time. (3) For the Walker Tips section, I also wish these could show the date when the tip was left. Sometimes the owner has moved so information is different, or even their dogs have changed. Thank you Wag! I truly enjoy this app and appreciate the opportunity to walk dogs and explore the city in such a flexible way that I can build around my schedule. Y’all are the best!
Developer Response 03/24/2021
Thank you so much for the review! We'll get this feedback to the right team.
Where to start….
04/09/2023
hlsonk
I have been a dog walker for Wag! for almost two years now. If I didn’t love dogs as much as I do, I would have left a long time ago because of their app. Currently, a problem I’m having is that canceled walks still appear on my ‘Booked’ tab. When I try to delete them, the next time I log into the app, there they are again. This is a real pain when a client has booked way in advance and then something changes on their end. I currently have 49 on my page. I’ve contacted Wag! support, jumped through all the hoops to try to fix it. Nobody on their tech team can figure it out. Another problem that I’ve brought up is that when I first log into the app and check my earnings, the page won’t load until I TURN OFF MY PHONE and turn it back on again! Very frustrating. When doing a Drop In visit, the app doesn’t show how much time is LEFT for your visit. I have to set the timer on my phone for that. Add to all this the fact that if you have to contact them LIVE for a situation, there is nobody to answer unless it’s an emergency (injury, pet got loose, etc). Anything besides that, you’re pretty much on your own. I could go on, but I’m sure y’all catch my drift. I love the dogs. Hate the app.

Developer Response
Hi, thank you for leaving your first-hand review. We're sorry to hear that you've had a negative experience while on the Wag! platform. We are always looking to improve and appreciate your valuable feedback. We will ensure that it is passed along to the appropriate teams to review further.
Where to start….
04/09/2023
hlsonk

I have been a dog walker for Wag! for almost two years now. If I didn’t love dogs as much as I do, I would have left a long time ago because of their app. Currently, a problem I’m having is that canceled walks still appear on my ‘Booked’ tab. When I try to delete them, the next time I log into the app, there they are again. This is a real pain when a client has booked way in advance and then something changes on their end. I currently have 49 on my page. I’ve contacted Wag! support, jumped through all the hoops to try to fix it. Nobody on their tech team can figure it out. Another problem that I’ve brought up is that when I first log into the app and check my earnings, the page won’t load until I TURN OFF MY PHONE and turn it back on again! Very frustrating. When doing a Drop In visit, the app doesn’t show how much time is LEFT for your visit. I have to set the timer on my phone for that. Add to all this the fact that if you have to contact them LIVE for a situation, there is nobody to answer unless it’s an emergency (injury, pet got loose, etc). Anything besides that, you’re pretty much on your own. I could go on, but I’m sure y’all catch my drift. I love the dogs. Hate the app.
Developer Response 09/22/2021
Hi, thank you for leaving your first-hand review. We're sorry to hear that you've had a negative experience while on the Wag! platform. We are always looking to improve and appreciate your valuable feedback. We will ensure that it is passed along to the appropriate teams to review further.
Suggested change
01/12/2022
maniveyah
I have been doing Wag! Walks on and off for a few years now and I have no complaints or issues. I love all the pups I’ve walked and continue to find pups who’s mum/dad makes me a preferred walker. From time to time pet parents will put up an ASAP walk or drop in and it will say “Preferred Walker”, and I’ll be able to do that walk or drop in but not at that very second because I’m a ways away or I’m in the middle of another walk/drop in. I’ll request the service and message their parent and the message is usually something like this “Hi, I can come for (pups name) but it would be closer to 10, if that works for you.” I’ve never had one of my pet parents say no that doesn’t work, and sometimes they can’t edit the time request for the service from 8 to 10 for example. So I have to say I’m on my way then select other and put 60 minutes then edit my ETA multiple times if the time agreed on is more than 60 minutes from the current time because the system doesn’t allow you to enter a time like 120 minutes. So it’s not surprise that I’ve run across this several times which is why I make this suggestion. My suggestion is that as walkers we should either be able to enter a three digit number of minutes (i.e 120) or after the request is made and confirmed we can edit the time from whatever the parents put to what the agreed upon time is (i.e 8am to 10am).

Developer Response
Hi and thank you so much for your thorough review and feedback! We really appreciate you bringing this to us and will be sure to pass it along accordingly for further review! Thank you!
Suggested change
01/12/2022
maniveyah

I have been doing Wag! Walks on and off for a few years now and I have no complaints or issues. I love all the pups I’ve walked and continue to find pups who’s mum/dad makes me a preferred walker. From time to time pet parents will put up an ASAP walk or drop in and it will say “Preferred Walker”, and I’ll be able to do that walk or drop in but not at that very second because I’m a ways away or I’m in the middle of another walk/drop in. I’ll request the service and message their parent and the message is usually something like this “Hi, I can come for (pups name) but it would be closer to 10, if that works for you.” I’ve never had one of my pet parents say no that doesn’t work, and sometimes they can’t edit the time request for the service from 8 to 10 for example. So I have to say I’m on my way then select other and put 60 minutes then edit my ETA multiple times if the time agreed on is more than 60 minutes from the current time because the system doesn’t allow you to enter a time like 120 minutes. So it’s not surprise that I’ve run across this several times which is why I make this suggestion. My suggestion is that as walkers we should either be able to enter a three digit number of minutes (i.e 120) or after the request is made and confirmed we can edit the time from whatever the parents put to what the agreed upon time is (i.e 8am to 10am).
Developer Response 01/15/2022
Hi and thank you so much for your thorough review and feedback! We really appreciate you bringing this to us and will be sure to pass it along accordingly for further review! Thank you!

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Version 2.145.1 4d ago

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The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- Contacts
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
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- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Wag Labs, Inc
Size: 75.3 MB
Category: Travel
Compatibility: Requires iOS 16.0 or later.

iPhone
Requires iOS 16.0 or later.

Mac
Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English
Age Rating: 4+

4+

Learn More

Contains
Messaging and Chat

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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Wag! Pet Caregiver

Events

Host More Pets This Labor Day

Ratings & Reviews

DISAPPOINTED

Great side gig for dog lovers!

Where to start….

Suggested change

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Accessibility

Information

Supports

Wallet

More by Wag Labs, Inc.

Wag! - Dog Walkers & Sitters

You Might Also Like

TrustedHousesitters

Meowtel: In-Home Cat Sitting

Rover – Pet Sitters

Pawshake - Dog & Pet Sitter

BringFido

Batch: Let’s Party

Empower - Your ride, your way

Fetii Ride

SpotAngels Parking & Gas

Wanderu: Bus & Train Tickets