I wrote the review below a while ago. My current view is that this app needs to removed and support for Amcrest View Pro expanded. On the iPad this app is a total disappointment while Amcrest View Pro is pretty good on both the iPad and the iPhone. There is no need for the iPad version.My first Amcrest camera was the IP4M-1041W which was connected and configured quite easily. This camera is controlled by my alarm to be powered only when the alarm is on. Everything works well enough including its alarm functions. Then I added an IP5M-C1188EW for outside use. This camera does not support PTZ, yet the the iPhone app still shows the control when viewing the camera. It was a point of confusion at first until I reviewed the camera’s capabilities. With 2 cameras and both on Live View, the swipe to move between cameras works well. Nice. Another issue the differences between the iPhone and iPad versions of the app. The iPhone version has the PTZ function enabled on an unsupported camera whereas the iPad version shows the PTZ controls as non-functional. Yet, on the iPad viewing the IP4M with PTZ, I cannot get what appears to be the PTZ controls to work at all. Thus non-functional everywhere AFAIK. On the iPad after access to the top left menu functions, the Live View button does not return to a live view. Overall, the app is functional, with iPhone vs iPad differences as noted. However, both versions of the app have a neglected feel and I think both versions could be cleaned up and functionality merged. It is much easier to configure the cameras from the local web interface, it could be improved, but it works well. Between the camera value proposition and the app, I’m still pleased with my selection of Amcrest for my security cameras. Posted to iPad version.

I’ve had these cameras for over 2 years and my networking/technical knowledge is well above average for a non-professional. You will not be happy with this product if your experience is even half as bad as mine—and most other customers have had a far worse experience than I have. You will never be able to rely on the app to function. The updates are infrequent and only serve to undo the workarounds that every customer was forced to build to get the app working after the last update. Just google “Amcrest login time out”. you’ll see how long this problem has existed (through many app updates across every device platform and operating system for years) and amcrest’s utter failure to fix it. Their recommended fixes are obvious troubleshooting measures that don’t work and most everybody has tried before taking the time to post a review (like force close the app then reopen it, or restart your router). One of my favorites was recommending everybody with the app restore their devices to factory settings then unplugging all the cameras and reinstalling the app before plugging them back in, and it was coupled with a warning that any and all passwords and information stored on the device will be lost. Hilarious right? Not quite as funny as the fact I paid for the cameras. Would have been better to set fire to $100 and then buy a different camera system—I’d have cameras that work and a funny story, and woulda saved a few dollars in the process.

I really want to like this ipad app, but it does has some flaws compared to some other apps offered. #1- when going back into the app on a "cold start" the app simply does not pull up the last view unlike it's little brother app for iphone, i always have to re-select my view, you would think favorite view would just pull up, it does not, #2 please give us a dark view, lose the blue, again this app should be closer to the iphone app, the blue is just too much, #3 full screen view, please allow it to have the tools disappear when not touching the ipad, many of us use our ipads as a monitor, it is just strange the instructions say this is possible but the controls remain, lastly the playback is clunky and live streaming with multiple cams has a nasty delay, I am sure this can be optimized, with a few fixes this could be the best security app for ipads. Having tested over 20 to date, this app can be great.

You know this company does not have an IT team when it developed 10 different apps instead of one. Each one is just slightly different and a complete waste of time. Need help and try to call? Have fun spending 10+ minutes waiting for someone with the hold message on a glitching repeat. It’s a 5 second message on constant, glitching repeat. It was the most miserable experience of my life. Trying to get your camera from your iPad to your iPhone? You need a computer and you need to download 3 MORE DIFFERENT SOFTWARES to do it, and it’s still not guaranteed to work. This is the worst security design I could ever work with. Literally, if the person who gave me a set of cameras did not pass away (and thus being one of the last gifts ever received from the,) I would throw it all away bc it’s just not worth it. The system is not secure and so poorly designed. This must be the most weak and hackable security system I have ever seen.There’s ZERO option on any app or any of the three computer softwares I wanted to download to upgrade so I can feel safe leaving my home and know everything is being recorded. Absolutely worst experience ever.