One of the most downloaded delivery apps with over 30 million installs.
Apple chose Glovo for its "Best of 2016" award.
“Glovo offers a ‘shop on your behalf’ app that promises to let you order anything locally on-demand and have it delivered “within minutes”. (TechCrunch)
“Residents of cities can place an order for the item they want on Glovo’s app. The nearest courier will go to the closest store that has it available, buy and deliver it to the customer.” (Financial Times)
Order anything you want with Glovo and it will be delivered in minutes. You can order from any restaurant in your city, or from any supermarket and shop.
Food, pharmacy, flowers, groceries, games, socks, your favorite burger, pizza, Goiko grill, kebab, tapas, sushi… we can go and pick up your suit from the dry cleaners or bring you the keys you’ve forgotten. You order, and Glovo gets it for you.
Find great deals nearby. Save time and money. Enjoy 24/7 delivery service. Anything, anywhere.
WHY USE GLOVO?
▶ Among the most downloaded Spanish Lifestyle Apps in 2018 and 2019.
▶ Over 30 million installs worldwide.
▶ More than 20.000 partner restaurants, shops, stores.
▶ Deliveries from the biggest chains: McDonald’s, KFC, Papa John’s and many more. (depending on the country)
▶ Easy-to-use and to order.
▶ Order anything, anywhere, anytime, locally or further away.
▶ Track your delivery in real time.
▶ Fast delivery.
“Glovo basically changed my lifestyle, getting groceries, food from my favorite restaurants that don't have delivery, once my Playstation controller died while playing and 40 minutes I had a new one delivered to my door... I would give 6 stars if I could.” saltshaker991
“Accurate time estimates on my 2 orders placed so far. Food arrived hot. Fast service. Delivery prices are reasonable.” susyinNYC
WITH GLOVO YOU CAN:
▶ Order anything you want.
▶ Order from any restaurant in your city.
▶ Discover local stores.
▶ Order any product you wish.
▶ Track and follow the delivery in real time.
▶ Receive your delivery in minutes.
▶ Rate your experience.
▶ Reorder your favorite items with 1 click.
▶ Share with family and friends: invite your friends and family members. Help them to save time with deliveries.
▶ Get free delivery with Glovo Prime. (only for specific countries)
Glovo is an app that allows you to buy, collect and send any product within your city. Glovo is already present in over 26 countries and 200 cities, making life easier and better for millions of people around the world. Download the app for free, and whenever you want something just order a Glovo, and we’ll get it for you.
TALK TO US!
We will do anything to make your Glovo experience as good as possible. If you need any help, please contact our customer service at https://glovoapp.com/en/support.
You can also find us on:
▶ Our site: https://glovoapp.com/
▶ Facebook: https://www.facebook.com/glovoappES
▶ Instagram: https://www.instagram.com/glovo_es/
▶ Twitter: https://twitter.com/Glovo_ES
DOWNLOAD NOW – Anything you want, delivered in minutes.
Glovo’s mission is to deliver anything you need, fast! And today we’re raising the bar with some new improvements.
Here's what you'll find in our latest release:
- We’ve modernized the screen where you can track your order and delivery ETA
Loving our app? Remember to leave a review and let everyone know how Glovo is helping you.
Ratings and Reviews
Bad Customer Service
Even though I appreciate Glovo’s requirement of riders to submit receipts and its automatic recalculation of final cost, I’m tired of their customer service. I had many occasions, but I was fed up when the milk box packages I ordered from a supermarket came with 30+ cockroaches inside them. The problem with Glovo is that when products are wrong or low quality and you report, you are required to spend 30 minutes on live chat, dealing with a rude customer service representative, where you’re asked to provide details and photos, which they use to verify with producers while you’re told to wait online (if you close the chat, your request will be deleted). Then they have no solution and tell you to wait an additional few days or more until they decide if the products were so horrible or so wrong that you should be reimbursed. This is disrespectful of the customer’s time, beyond anything. I had a family of cockroaches come inside a Glovo box to my apartment, of which I sent photos, and they’re still taking a few days to evaluate if my problem is big enough for a refund. Deleting the app.
0/5 : would not recommend.
I wish I could rate them lower. My first Account with these people was flagged for some reason. They wanted me to send my passport and my credit card information which seemed wrong. I stopped using the app. I tried again last night with a new account and that one was also flagged and I finally caved and sent my information as I was starving. After finally getting ‘verified’ my account was still locked- even though they said it wasn’t- I couldn’t place orders! I restarted the app and everything and even wrote back to them in their email and they just copied and pasted the email they sent previously telling me that my account was able to be used. Which it was not. I was finally able to order however the restaurant that I wanted to order from had closed during all this useless back and forth. Today I tried to place an order again only for them to tell me that my account had been locked YET AGAIN. When i contacted the support I told them the same thing happened to me last night. The bot pretending to be a person just sent me another email on what steps to take to verify my identity YET AGAIN. I rarely leave poor reviews but this app is annoying and I am deleting my account for good. 0/5 would not recommend
Bug in the app made me pay extra fees
1. A bug in the app didn't let me see the order I had just made, so I thought that order didn't go through. Because of that, I had to make the same order again. After some minutes, the first order I made finally showed in the app as "ongoing order", so now I had two ongoing orders with exactly the same product. Clearly that was Glovo's fault, so I thought they would apologize and just cancel the first order; no big deal.
But then I contact them and they say they are going to charge me 0.90 USD as a cancellation fee, for something that was clearly their fault. I now think that the bug in the app was implemented on purpose, and Glovo is just trying new methods to overcharge their customers without their consent.
2. As others have mentioned, they ask for a picture of an official ID and one of your credit card. I hope they can reveal what technical measures they take to make sure they don't get hacked and those pictures don't get intercepted by third parties. I have used many American apps before and almost never have had to deal with that kind of requests.
3. On March 2019, they cancelled an order but still charged my credit card with the full amount. They haven't given me a full refund yet, one week after the incident.
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- Contact Info
- Usage Data
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The following data may be collected and linked to your identity:
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- Usage Data
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- Glovoapp 23 SL
- 196 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
English, Arabic, Armenian, Azerbaijani, Bulgarian, Catalan, Croatian, French, Georgian, Italian, Kazakh, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Turkish, Ukrainian
- Age Rating
- 12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2016 Glovo
With Family Sharing set up, up to six family members can use this app.