One of the most downloaded delivery apps with over 30 million installs.
Apple chose Glovo for its "Best of 2016" award.
“Glovo offers a ‘shop on your behalf’ app that promises to let you order anything locally on-demand and have it delivered “within minutes”. (TechCrunch)
“Residents of cities can place an order for the item they want on Glovo’s app. The nearest courier will go to the closest store that has it available, buy and deliver it to the customer.” (Financial Times)
Order anything you want with Glovo and it will be delivered in minutes. You can order from any restaurant in your city, or from any supermarket and shop.
Food, pharmacy, flowers, alcohol, groceries, games, socks, your favorite burger, pizza, Goiko grill, kebab, tapas, sushi… we can go and pick up your suit from the dry cleaners or bring you the keys you’ve forgotten. You order, and Glovo gets it for you.
Find great deals nearby. Save time and money. Enjoy 24/7 delivery service. Anything, anywhere.
WHY USE GLOVO?
▶ Among the most downloaded Spanish Lifestyle Apps in 2018 and 2019.
▶ Over 30 million installs worldwide.
▶ More than 20.000 partner restaurants, shops, stores.
▶ Deliveries from the biggest chains: McDonald’s, KFC, Papa John’s and many more. (depending on the country)
▶ Easy-to-use and to order.
▶ Order anything, anywhere, anytime, locally or further away.
▶ Track your delivery in real time.
▶ Fast delivery.
“Glovo basically changed my lifestyle, getting groceries, food from my favorite restaurants that don't have delivery, once my Playstation controller died while playing and 40 minutes I had a new one delivered to my door... I would give 6 stars if I could.” saltshaker991
“Accurate time estimates on my 2 orders placed so far. Food arrived hot. Fast service. Delivery prices are reasonable.” susyinNYC
WITH GLOVO YOU CAN:
▶ Order anything you want.
▶ Order from any restaurant in your city.
▶ Discover local stores.
▶ Order any product you wish.
▶ Track and follow the delivery in real time.
▶ Receive your delivery in minutes.
▶ Rate your experience.
▶ Reorder your favorite items with 1 click.
▶ Share with family and friends: invite your friends and family members. Help them to save time with deliveries.
▶ Get free delivery with Glovo Prime. (only for specific countries)
Glovo is an app that allows you to buy, collect and send any product within your city. Glovo is already present in over 26 countries and 200 cities, making life easier and better for millions of people around the world. Download the app for free, and whenever you want something just order a Glovo, and we’ll get it for you.
TALK TO US!
We will do anything to make your Glovo experience as good as possible. If you need any help, please contact our customer service at https://glovoapp.com/en/support.
You can also find us on:
▶ Our site: https://glovoapp.com/
▶ Facebook: https://www.facebook.com/glovoappES
▶ Instagram: https://www.instagram.com/glovo_es/
▶ Twitter: https://twitter.com/Glovo_ES
DOWNLOAD NOW – Anything you want, delivered in minutes.
Glovo’s mission is to deliver anything you need, fast! And today we’re raising the bar with some new improvements.
Our app now supports Croatian! Any customer that wants to have Glovo deliver local products to their doorstep is a customer that we want to support.
Welcome to Glovo <3
Loving our app? Remember to leave a review and let everyone know how Glovo is helping you.
Ratings and Reviews
Bug in the app made me pay extra fees
1. A bug in the app didn't let me see the order I had just made, so I thought that order didn't go through. Because of that, I had to make the same order again. After some minutes, the first order I made finally showed in the app as "ongoing order", so now I had two ongoing orders with exactly the same product. Clearly that was Glovo's fault, so I thought they would apologize and just cancel the first order; no big deal.
But then I contact them and they say they are going to charge me 0.90 USD as a cancellation fee, for something that was clearly their fault. I now think that the bug in the app was implemented on purpose, and Glovo is just trying new methods to overcharge their customers without their consent.
2. As others have mentioned, they ask for a picture of an official ID and one of your credit card. I hope they can reveal what technical measures they take to make sure they don't get hacked and those pictures don't get intercepted by third parties. I have used many American apps before and almost never have had to deal with that kind of requests.
3. On March 2019, they cancelled an order but still charged my credit card with the full amount. They haven't given me a full refund yet, one week after the incident.
Charged for an Order I Never Made
I was charged on my account for an order I never made (I first noticed an order was charged when I checked my bank account), tried to contact them to get it refunded or taken off, but they kept saying it was cancelled by me and just not understanding that I never made the order at all. The reply for the order addressed me by the absolute wrong name (which I’m assuming is the person who actually ordered it so I’m also assuming my account was hacked). I keep getting the run around and being told to go to chat support (which doesn’t exist if you’re not ordering). In addition, the app glitches like crazy so I can’t review restaurants at the end either which I had also contacted them about (to which they also gave me 0 helpful responses to fix it). I’m over this app and their customer service. What use is answering quickly if you don’t resolve problems? They’re just out to take your money. Never using this app and service again unless they either become more helpful and fix their app and fix their security measures.
No customer service
Don’t bother with this. I’m from the US and visiting Ukraine. I’d probably use this service every day, except my account was flagged at creation and said “contact customer support.” Well, there’s no way to do that! No phone number, email, nothing. I tried reaching out on Facebook only to be ignored. It’s been several days, my account remains locked, and I have yet to use the service.
UPDATE: emailing the given email address was ineffective. I was told they couldn’t verify my identity and credit card so I would need to send a picture of my credit card and passport 🤣 Are they serious?? I asked that my payment method just be switched to cash, so I could just pay in cash instead of using the credit card in question, but was told my account will still remain locked until I sent the requested documents. I went ahead and sent the passport with all numbers blocked out as well as the credit card, with all numbers blocked except the last 4. That’s all they should need to verify my identity. It’s been 3 days...no response!
Developer Response ,
Please could you send an email to email@example.com with more details, so that we can personally assist you and resolve the issue.
If possible, please send it from the same email your Glovo account is registered with.
We look forward to hearing from you.
- Glovoapp 23 SL
- 190.2 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Catalan, Croatian, French, Georgian, Italian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Turkish, Ukrainian
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2016 Glovo
With Family Sharing set up, up to six family members can use this app.