Turn a website visit, shared link, or QR scan into a live Face2 conversation with your team. Customers join in their browser—no app required.
Turn website visitors into live conversations with your team.
Oktium for Business helps organizations connect customers with the right person through browser-based video calls. Customers can start a conversation from your website, a shared link, or a QR code—without downloading an app or creating an account.
Whether you’re supporting customers, advising clients, or guiding patients, Oktium helps you provide personal assistance when it matters most.
HOW IT WORKS
1. Invite customers
Add a Face2 button to your website, share a direct link, or place a QR code in your store, showroom, clinic, office, or printed materials.
2. Meet live
Customers join directly from their browser. An available team member answers the video call in Oktium for Business and provides live assistance.
3. Move forward in one conversation
Answer questions, demonstrate products, explain services, compare options, schedule appointments, or agree on the next step while the customer is still engaged. Businesses can also enable order and payment workflows where supported.
KEY FEATURES
• Receive live browser-based video calls from customers
• No app installation or customer account required
• Route conversations to the right branch, department, or specialist
• Share product knowledge and provide live guidance
• Schedule follow-up calls and in-person appointments
• Review call activity, feedback, and next steps
• Support retail, customer service, advisory, field service, healthcare, and telehealth workflows
WHY OKTIUM
Many customer journeys begin online but still need a real conversation before a decision can be made.
Instead of asking customers to complete a form or wait for a callback, Oktium gives them a direct way to reach your team. Your staff can answer questions, provide expert guidance, and keep the conversation moving forward.
If your organization depends on trust, expertise, and personal service, Oktium brings human conversation to every digital touchpoint.
I have more customer online than I have coming through my door. When I started connecting with my online shoppers face to face, my sales went up 17% in the first two weeks. Now, after 4 months, I am at 31% increase. For a small business it’s huge! I am hiring an assistant now and may even open another store in a near future.
Great experience
cmaster64
It’s amazing what I can do with this shopping app. I can see everything in the store, much more stores to visit for shorter time. Plus you can talk with sellers. Well done!
Best Selling Tool
NeilBorden42
I've been using iShopping for a 2 weeks now and I closed 30% more deals than I did before. Thank you guys for this trust building and engaging App to communicate with my customers! More roles in business would be appreciated. Thanks!
Calls feel quieter this release.
When the network has a bad moment, the app now tells you what happened in plain language. The new branded message replaces the old generic iOS alert, so the cause of a dropped call is obvious from the moment it shows up.
The order request status during a call moved to a clean bar along the bottom of the screen. It's there when you need it, out of the way when you don't, and it stays clear of your customer's face.
A handful of small call screen quirks that survived the last release also got fixed: the menu pill, the logo placement, the call timer behind the glass effect, and Accept and Ignore buttons that didn't always respond. The little things that should just work now do.
Version 1.11.2
The developer, iShopping Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Location
Contact Info
User Content
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
iShopping Inc.
Size
91.7 MB
Category
Business
Compatibility
Requires iOS 26.0 or later.
iPhone Requires iOS 26.0 or later.
iPad Requires iPadOS 26.0 or later.
Mac Requires macOS 26.0 or later and a Mac with Apple M1 chip or later.
