Want to bank for your business without visiting the Primis branch or calling your banker? With this app you can keep your bank in your back pocket to manage your business’ finances anytime, anywhere.
Manage your business
• Check business account balances
• View recent transactions, including check images
• Transfer money between accounts
Deposit checks
• Deposit checks by snapping a picture of each check
• View deposit history
Review and approve
• Approve transactions scheduled through Primis’ Business Online Banking, including fund transfers, ACH transfers and wire transfers
• Review and approve Positive Pay exceptions
• Receive alerts when approvals are pending
Rest assured: We’re a Member FDIC, which means our deposit accounts are insured up to $250,000 per depositor. Bank accounts for corporations, partnerships, and unincorporated associations get full FDIC coverage, separate from any owner or member of the organization. We also offer advanced security options, like check and ACH fraud prevention at no charge. Stability and security come first, and we keep your safety our top priority.
Getting started:
Download the app, then sign on with your Primis Online Banking username & password. Unsure of your username or password, or need a little help? Give us a call at 1.833.4Primis (833.477.4647).
After using the commercial app for quite some time it required me to re-enter my password. I didn’t remember my password because I have been using face ID. I contacted customer service and changed my password, there was no issues with this process. But upon trying to access the mobile app it will not accept my credentials and says that I cannot validate my information. The issue I have is that upon contacting customer service again, customer service told me there is nothing they can do and basically was like goodbye and good luck. Poor experience!!
Don’t count on making deposits
BooHooByrd
The icon to make deposits via the app did not install with the download & apparently must be added by the IT department. I contacted the bank via chat & was told it would be added by the next day. Not there. Called & was told it would be added, available next day. Not there. Called again. Previous request was processed - try restarting the phone &/or reinstalling the app. Still nothing. CSR’s have been nice, but the hold time is lengthy & I can’t make deposits. Very disappointed.
The Worst
RubyLink
It’s actually laughable that Primis new branding is that they make banking easy when they don’t even have a mobile deposit option. Like others have said if you contact them they will tell you it will be available in 24 hours, but that time never comes. My organization has been with them for over a decade back when it was EVB, and our local branch is fantastic, but the mobile banking option is the absolute worst.
Constant Log In Issues
LHMnVA
I am constantly having to re-enter my password even though I have been using Face ID. I just logged in online successfully and still can’t log on to the app using the same credentials. Horrible and frustrating …constantly.
Minor bug fixes and security enhancements
Version 26.1.10
The developer, Primis Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
