Share the moments you capture by sending photos and video directly to a Nixplay Wi-Fi Cloud Frame.
• Send and receive photos and video from friends and family to display in your frame or theirs
• Caption your photos and add comments to your friends’ photos
• Share up to 15 seconds of video in each instance
• Invite friends to share photos and video to your frame
• Use your app as a remote control for your frame
- User login tokens now expire only after 3 months of inactivity
- Better support for share extension sharing
- Other bug fixes and stability enhancements
Ratings and Reviews
love the frame, app has problems
my main issue is that when i set the sleep timer the setting for motion detection overrides it. which is a nightmare at night when the dog moves around on the bed and activates the motion detection and turns the frame on when it should be asleep. so i have to remember to power the frame off before bed using the remote or the dog will turn it on and wake me up with the light.
the app also has some usability issues when it comes to adding photos from other sources (google photos), you’d expect it to be on the photo upload to frame screen. i had to do a google search to figure out that i had to go all the way back to the main screen and then to my photos. confusing loops in screens and what they can do.
i’m also going to have to google how to add someone else to the frame for photo uploads because it’s not very easy to figure out in the app, and i only know it’s an option because my parents have one and both upload to it with two different accounts.
“maybe you should read the help booklet in the box” yeah, maybe i should. but an app controlled device like this frame should have a more intuitive design that at least has an onboarding process that doesn’t require you to read a book.
Developer Response ,
Hi Liz S 88, thanks for your feedback. I wanted to update you that our app now updated for improved stability, performance in addition to better Google Photos support, optimized video uploads, improved friends management, better playlist management. Please feel free to contact us at support(at)nixplay.com if you have any questions. Thank you for your patience. - James
Fantastic Frame+Great customer support!!!!
I have had the 10” seed for 5 years still going strong! I acquired the 13” wave landscape and the 15” original about a year ago. I love being able to add a photo right from my phone or a text message to my frame (and grandma’s) in an instant! And recently the software on all frames has been updated to allow 15 second video clips as well!! Customer support no matter how long ago you bought your frame is great. I had one just a hair over a year it was stuck in a reboot loop. Customer support said no problem and the frame was replaced. Today I spoke with TOM at customer support regarding some APP questions. He was patient and knowledgeable and not in a hurry. I now understand how to navigate and use the app better. *** FYI *** Sign up for emails, wait for a holiday or seasonal sale they happen about every 2 months and get 20 to 30% off! I bought the frames for all my family members 😃
Developer Response ,
Hi DME59, thank you for your kind review but we're concerned about the 1-star rating. Can you please contact us at email@example.com if there is an issue or concern that was not discussed with Tom or our support team? We are here to help you and want to make sure you have the best experience with us as possible -James
Awesome Frame and wonderful customer service
We have enjoyed having our Nixplay frame for a couple years. Never had one problem. The past weekend we changed our internet providers and for the life of me I could not reconnect our frame to our new WiFi. I contacted Nixplay just with the hope they would be of assistance. To be quite honest I did not expect a lot of help but emailed them. To make a long story short I did receive a response quite quickly with some very helpful advice. After a couple emails back and forth to Mark I was able to get back online and was good to go. Mark was both patient and helpful with me and my somewhat limited technology knowledge. Such a nice surprise to see people still care about helping others. Kudos to Nixplay and Mark.
- Creedon Technologies USA LLC
- 57.4 MB
- Photo & Video
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
English, Catalan, French, German, Italian, Portuguese, Spanish
- Age Rating
- Rated 4+
- © 2019 Creedon Technologies USA
With Family Sharing set up, up to six family members can use this app.