The app is pretty easy to use. My one complaint is the colors. You have dark red on black. It’s hard to see.

Once you select a favorite cinema, it should be a set it and forget it thing. You have to do it each time you open this app. Also, the app sometimes refuses to poll beyond the opening screen. It just gets stuck. Lastly, it was a very under-communicated thing getting rid of the paid Criterion Gold membership. I have yet to see an offer for a special screening of a movie for the regular unpaid Criterion (Blue) Club. Seeing your available rewards is a bit of a guessing game. People at the concessions stand are under informed about Criterion rewards. I know Bowtie can do better.

Can no longer book tickets through the app. After you select a time for a movie, it freezes and you cannot continue. Been going on for weeks and no amount of refreshing the app and trying again works.

the app should let you add past movies you purchased so you can get your points if you didn’t buy it on the app. & there should be a scan pass for apple wallet. or have you enter a phone number somewhere at least to link purchases