Whether you’re on the go a little or a lot, the Voya® retirement account app allows you to view and manage your retirement plan account whenever and wherever you want. Featuring the myOrangeMoney experience, you’ll see your estimated monthly income goal in retirement and progress toward that goal. You can also view the following:
- Current balances
- Personal rate of return
- Investment performance
- Balance history
- Balances by asset class and fund
- Contribution history
And based on your particular retirement plan, you may be able to use the Voya retirement account app to:
- Change your contribution rate
- Transfer money among investments
- Reallocate your current balance
- Change the investment direction of future contributions
All the information sent to and from your device is encrypted using industry standard SSL technology. For your protection, your personal and confidential information is not on the device. You have the option to register your device to trigger security challenge questions, in case your device is lost or stolen.
Download the app today to manage your retirement plan account wherever you go, at your convenience.
This release will include the following:
• Minor bug fixes and performance improvements.
Like the Voya Retire app? Please leave a review in the App store.
Problems or suggestions? Please email: VoyaRetire@voya.com
Ratings and ReviewsSee All
Great app, but can’t see find performance history
This app does and shows everything you could want except one fundamental need; what are the performances of each individual fund... not just YTD but like the last 6 mos, and last 12 mos. Not the rate with your contributions, just the fund return rates. VOYA includes this in their paper statements but if it’s available in the app, I can’t find it. Historical performance by fund is what an investor wants to see to evaluate different options against other funds.
Customer service was subpar
I was struggling to log into my account, and has tried using my pin and SSN to log in. Via the app, there wasn’t a place to reset my password so I called in. The representative i spoke with was condenscedning and said, “So you’re frustrated with the app because you put in the wrong password?” when I was trying to tell him I was frustrated with the system. Ultimately I just said thank you very much and went on with my day because he was not helpful or even understanding about how my experience with it was. This should be improved if Voya cares about their customers experience because at least listening to frustrations will make customers feel heard and improve their systems. It isn’t hard to be a little compassionate and then focus on solutions because people who call in are calling for help at the end of the day, not for rudeness and condescension.
This app feels shockingly dated
My employer just switched to Voya & it feels like I stepped back to 2010 with this app. The navigation makes zero sense. Why is the tab bar controller not the root of the UI? Instead, you have to tap on your account before it pushes a new tab bar controller on top of the existing navigation stack. Then the home tab pops you to the root of the navigation stack? Why isn’t the home view just the first tab of the tab bar controller? In addition to actual app quality, the technical service behind it seems poor. For some reason, account balances don’t update for what appears to be at least 24 hours. It makes me question whether I should trust Voya & it makes me want to investigate alternative investments.
I wouldn’t be using this if I didn’t need to.
With Family Sharing set up, up to six family members can use this app.