Description

New users get a surprise discount using the code MOBILE10!

Klook is a world-class award-winning app that helps you find and book things to do, places to eat and even staycations near you at the best prices.

Here are some features that our users love on the Klook app.

- NEW Klook LIVE! videos with exclusive promo codes (selected countries or regions only)
- Movie ticket discounts and bundles at cinemas near you
- Theme parks, museums and many other popular local attractions at the best prices with skip-the-line paperless e-tickets.
- Multiple options for car rentals, train tickets, and shared/private airport transfers
- Stay-&-Dine Staycation deals at your favorite hotels
- Flexible booking and cancellation policies, terms and conditions apply

If you're the type of traveller to plan in advance, you can also wishlist bucketlist activities you’ll love. From fun sightseeing tours just minutes away from where you live and weekend travel ideas for the family to transportation tickets and captivating shows, you can browse and explore museums in Hong Kong, take guided tours of London, get Broadway tickets in New York or find local adventures under the sea in Bali - we have 100,000+ activities in over 400 destinations globally.

Better still, when you book through the Klook app, you'll get skip-the-queue privileges and immediate confirmation on selected activities, helping you plan for a spontaneous day out. All activities are priced in local currencies, with 100% no hidden fees. And to put your mind at ease, our customer service officers are available to walk you through any enquiries in your local language.

Simply redeem your digital SingapoRediscovers Vouchers credit by checking out with the SingPass generated voucher code for your desired activity. (applicable only in Singapore for eligible Singaporeans)

From 1 Dec 2020 to 30 June 2021, Singaporeans can utilize their $100 digital SingapoRediscover Vouchers on more than 100 hotel, attraction and tour options on Klook! This includes Klook-exclusive staycation favourites like Andaz Singapore, Warehouse Hotel and Lloyd’s Inn, as well as family favourite attractions like Universal Studios Singapore and even trishaw uncle guided tours!

Download Klook today and be the first to discover romantic sightseeing tours, fun family day trips and get inspiration for solo travel activities at the best prices. Stay inspired and Keep Looking!

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Find us on these platforms and say hello!
· Official Website: www.klook.com
· Facebook: @klookglobal
· Twitter: @klooktravel
· Instagram: @klooktravel

We're always improving and updating our app, and we’d love to know what you think. Leave a review in the App Store or get in touch at appfeedback@klook.com

Support URL
https://www.klook.com/
Marketing URL
https://www.klook.com/

What’s New

Version 5.57.1

The team at Klook has been hard at work doing everything we can to improve your Klook App experience. And some pretty annoying bugs have now been fixed!

Ratings and Reviews

4.8 out of 5
1.2K Ratings

1.2K Ratings

Mandar87778 ,

Fantastic app

I love this app. I just saw the sign of 1,000 yen at entrance of Tokyo Tower and as I walked towards the entrance, I used the app to pay (fraction of cost), ordered and redeemed it without a fuss while literally waiting in line at tickets counter. I think while Klook gets a lot of flack when things go wrong, after having booked over 10 experiences (borderless experience, Tokyo experiences) I must say this is a fantastic app and I have had no issues. Well done folks for fantastic app and providing great value for me.

Developer Response ,

Hi Mandar87778! Thank you for supporting Klook Travel. We appreciate your kindness, it's our goal to ensure all the customers can have a good experience with us. Please feel free to contact us if you have any concern, we're more than happy to assist you!

megsterrr_ ,

Overall review

I was not really satisfied with the tours. You know most tourists don’t speak Japanese so you should have an English speaking tour guide, at least. During our tour to Mt. Fuji, we were stucked in traffic going and coming back, and since the tour guide cannot speak English, everybody was sleeping in the bus. When we got to the location the tour guide did not even explain that it was the place for picture taking of Mt. Fuji, everybody thought we were just there to eat and we were expecting more, so some of us didn’t have the chance to take pictures.
The audio guide was a little helpful but it does not really explain well where we were. The day tour was fine but we did not really go to all the places that were described in the itinerary.
When I needed help and tried to call customer service, someone from a different time zone answered my call and was not really able to help at all. If you mean true customer service, you should have someone based locally to help and answer questions right away, and not someone who was on a different time zone telling me to wait because he was an hour behind from where he was.
Lastly, I sent an email 2 days ago, and still no reply up to this day.
Sorry Klook, but I will never use you again. I always travel and have always used travel agencies without any problems, you were recommended to me so I tried it, but I was really, really disappointed on how your team handled the tours.

hargar13 ,

User Beware

I travel often and try to use local apps. I came across this app on my recent travels to book a night time tour. We had a short layover on our way home and thought it would be nice to utilize the time wisely. The app showed the tour times, so I purchased the tickets. After waiting for over an hour, no tour ever showed up. I verified through the actual tour company’s website to see they offered the tour at a different time. We had missed it. I reached out to Klook asking for a refund and for them to change their tour times on the app. They told me they couldn’t issue a refund unless the tour company allowed it. After arguing back and forth with them, they eventually issued my refund. I left a one star review for the tour on the app. They asked if they could remove it. I told them they didn’t have my permission to do so. They did anyway. Their customer service is utterly atrocious. I have in writing and screen caps, so I have proof. They are a fraudulent company. If you choose to use them, beware!!! They show zero remorse for anything. Oh, and after sharing the correct tour times with them, they refuse to change the time.

Developer Response ,

Thank you for choosing Klook and for leaving us a review. We are sorry to hear about the trouble in your experience. We are more than happy to assist you with more booking details provided. Please contact us by submitting the following form: https://www.klook.com/faq?ask_klook We will have a customer service staff to assist you as soon as possible. Thank you!

App Privacy

The developer, Klook Travel Technology Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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