Klook: Travel, Hotels, Leisure 4+

Book tickets, tours & cars

Klook Travel Technology Limited

    • 4.8 • 1.4K Ratings
    • Free

Description

***Get money off your first booking with this promo code: BetterOnApp***
Download Klook to find deals for the best things to do for anytime, anywhere.

A World of Possibilities
There are over 200,000 activities across the world waiting for you on Klook. From sightseeing trips and hotel bookings to immersive cultural experiences, we’re here to guide you to your world of joy.

Trusted & Top-rated Activities
Explore handpicked experiences and get local insights for hundreds of destinations. Museums in Singapore? Tour packages in South Korea? Or some family attractions nearby? When you’re on Klook, you’re seeing the best of every place in your hands.

Experiences Made Easy
We make e-booking fast with instant confirmation and skip-the-line tickets on selected attractions. Whether it’s chasing waves on a Phuket vacation package, tasting wine in Melbourne or finding out what’s fun for the weekend in your area, you’re just a few taps away from booking whatever makes you happy.

And a Whole Lot More
- Stream live videos with exclusive deals on Klook Live! (selected countries/regions only)
- Budgeting when travelling? Use Klook-exclusive promo codes to save on the best deals
- Redeem your tickets and e-vouchers or download them for easy offline access
- Save your bucket-list holiday ideas to your wishlist and book later
- Choose from trains, buses, cars and even ferries to get around
- Get movie and event ticket discounts and bundles

Find us and say hello!
- Official website: www.klook.com
- Facebook: @klookglobal
- Twitter: @klooktravel
- Instagram: @klooktravel

Got ideas for us? Let us know at appfeedback@klook.com. Thanks bestie.

What’s New

Version 6.24.0

What small thing brought you joy today? For us, it's you reading this!

Not much to update this round - just some bug fixes and performance updates.

Oh, but if you're new here, remember to use the promo code "BetterOnApp" on your first booking for 5% off.

Got ideas for us? Let us know at appfeedback@klook.com. Thanks bestie.

Ratings and Reviews

4.8 out of 5
1.4K Ratings

1.4K Ratings

Mandar87778 ,

Fantastic app

I love this app. I just saw the sign of 1,000 yen at entrance of Tokyo Tower and as I walked towards the entrance, I used the app to pay (fraction of cost), ordered and redeemed it without a fuss while literally waiting in line at tickets counter. I think while Klook gets a lot of flack when things go wrong, after having booked over 10 experiences (borderless experience, Tokyo experiences) I must say this is a fantastic app and I have had no issues. Well done folks for fantastic app and providing great value for me.

Developer Response ,

Hi Mandar87778! Thank you for supporting Klook Travel. We appreciate your kindness, it's our goal to ensure all the customers can have a good experience with us. Please feel free to contact us if you have any concern, we're more than happy to assist you!

megsterrr_ ,

Overall review

I was not really satisfied with the tours. You know most tourists don’t speak Japanese so you should have an English speaking tour guide, at least. During our tour to Mt. Fuji, we were stucked in traffic going and coming back, and since the tour guide cannot speak English, everybody was sleeping in the bus. When we got to the location the tour guide did not even explain that it was the place for picture taking of Mt. Fuji, everybody thought we were just there to eat and we were expecting more, so some of us didn’t have the chance to take pictures.
The audio guide was a little helpful but it does not really explain well where we were. The day tour was fine but we did not really go to all the places that were described in the itinerary.
When I needed help and tried to call customer service, someone from a different time zone answered my call and was not really able to help at all. If you mean true customer service, you should have someone based locally to help and answer questions right away, and not someone who was on a different time zone telling me to wait because he was an hour behind from where he was.
Lastly, I sent an email 2 days ago, and still no reply up to this day.
Sorry Klook, but I will never use you again. I always travel and have always used travel agencies without any problems, you were recommended to me so I tried it, but I was really, really disappointed on how your team handled the tours.

hargar13 ,

User Beware

I travel often and try to use local apps. I came across this app on my recent travels to book a night time tour. We had a short layover on our way home and thought it would be nice to utilize the time wisely. The app showed the tour times, so I purchased the tickets. After waiting for over an hour, no tour ever showed up. I verified through the actual tour company’s website to see they offered the tour at a different time. We had missed it. I reached out to Klook asking for a refund and for them to change their tour times on the app. They told me they couldn’t issue a refund unless the tour company allowed it. After arguing back and forth with them, they eventually issued my refund. I left a one star review for the tour on the app. They asked if they could remove it. I told them they didn’t have my permission to do so. They did anyway. Their customer service is utterly atrocious. I have in writing and screen caps, so I have proof. They are a fraudulent company. If you choose to use them, beware!!! They show zero remorse for anything. Oh, and after sharing the correct tour times with them, they refuse to change the time.

Developer Response ,

Thank you for choosing Klook and for leaving us a review. We are sorry to hear about the trouble in your experience. We are more than happy to assist you with more booking details provided. Please contact us by submitting the following form: https://www.klook.com/faq?ask_klook We will have a customer service staff to assist you as soon as possible. Thank you!

App Privacy

The developer, Klook Travel Technology Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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