MidFirst Bank Mobile

Name: MidFirst Bank Mobile
Rating: 4.8 (45834 reviews)
Author: MidFirst Bank

Finance

Free · Designed for iPad

46K Ratings
Ages

4+
Years
Category

Finance
Developer

MidFirst Bank
Language

EN
English
Size

111.9
MB

Start banking wherever you are with MidFirst Bank Mobile Banking for iPhone®. Available to all online banking customers of MidFirst Bank, MidFirst Bank Mobile Banking allows you to check balances and recent transactions, lock your debit and credit cards, transfer funds, pay bills, deposit checks, find locations and send money through Zelle® , all from your smartphone. Member FDIC Available features include: Accounts - Check your latest account balance and search recent transactions by date, amount or check number Transfers - Easily transfer cash between your accounts Mobile Deposit - Deposit checks on the go to your MidFirst Bank account Zelle® - Send money to your friends and family with your mobile device Card Controls - Lock and unlock your MidFirst debit and credit cards - Receive convenient purchase notifications Bill Pay - Pay new bills, add new payees, revise bills scheduled to be paid, and review previously paid bills Digital Receipts - Manage and track all your paper and digital receipts Statements - Access your statements and tax forms electronically from your mobile phone Cardless Cash - Find nearby ATMs using the mobile device's built-in GPS and withdraw cash using your mobile device Schedule an Appointment - Find nearby banking centers using the mobile device's built-in GPS - Schedule an appointment to open a new account, apply for a loan, or meet with a MidFirst personal banker Zelle®, Statements, and Cardless Cash are not available when accessing the mobile app from your iPad®.

Ratings & Reviews

4.8

out of 5

46K Ratings

iPhone 7
11/13/2017

#myreview8282
I have used the app since I first heard about it an never have any problems it’s awesome to be able to use Touch ID to open the app makes it so much quicker for me!!! Depositing a check is also very easy an so convenient!! Thanks MidFirst for being a great bank an making life a little easier!! One more thing also great customer service I had to call to get help bc I switched phones an had to set all up again an couldn’t remember my password an locked myself out.... then remembered lol they helped me get it unlocked with ease an quickly an friendly! Answered all of my questions professionally an understanding! I have had some horrible experiences with banks in the past but since iv been with MidFirst I can honestly say the building the phone the app all in all are a pleasant experience!! Five stars!! 🌟🌟🌟🌟🌟🏦📱
iPhone 7
11/13/2017

#myreview8282

I have used the app since I first heard about it an never have any problems it’s awesome to be able to use Touch ID to open the app makes it so much quicker for me!!! Depositing a check is also very easy an so convenient!! Thanks MidFirst for being a great bank an making life a little easier!! One more thing also great customer service I had to call to get help bc I switched phones an had to set all up again an couldn’t remember my password an locked myself out.... then remembered lol they helped me get it unlocked with ease an quickly an friendly! Answered all of my questions professionally an understanding! I have had some horrible experiences with banks in the past but since iv been with MidFirst I can honestly say the building the phone the app all in all are a pleasant experience!! Five stars!! 🌟🌟🌟🌟🌟🏦📱
First time using app
02/25/2022

1PayingConsumer
As a new MidFirst Bank account holder, this was my first time using the mobile app. Overall, I like the app, it’s easy to use and easy to understand. I gave it three stars because the mobile check deposit feature is quite cumbersome as compared to other banking mobile deposit features I have used. One feature I find to be an unnecessary step is having to input my email to email myself a copy of the deposit. I feel that I shouldn’t have to enter that information since MidFirst already has my contact information and either an email to me should automatic, or eliminated. Additionally, having to endorse the check is an extra step I don’t feel is necessary, although I understand it’s a fraud prevention measure. Lastly, the camera doesn’t automatically capture the front and back check images when the check is within the frame of the camera. Instead I have to manually capture the image and then press the correct button again to upload the image. In my opinion, these adjustments to the mobile deposit feature would enhance the user experience.

Developer Response
Thank you for the honest feedback. We're sorry your experience didn't meet your expectations. We’re always looking for ways to make the app even better.
First time using app
02/25/2022

1PayingConsumer

As a new MidFirst Bank account holder, this was my first time using the mobile app. Overall, I like the app, it’s easy to use and easy to understand. I gave it three stars because the mobile check deposit feature is quite cumbersome as compared to other banking mobile deposit features I have used. One feature I find to be an unnecessary step is having to input my email to email myself a copy of the deposit. I feel that I shouldn’t have to enter that information since MidFirst already has my contact information and either an email to me should automatic, or eliminated. Additionally, having to endorse the check is an extra step I don’t feel is necessary, although I understand it’s a fraud prevention measure. Lastly, the camera doesn’t automatically capture the front and back check images when the check is within the frame of the camera. Instead I have to manually capture the image and then press the correct button again to upload the image. In my opinion, these adjustments to the mobile deposit feature would enhance the user experience.
Developer Response 03/15/2022
Thank you for the honest feedback. We're sorry your experience didn't meet your expectations. We’re always looking for ways to make the app even better.
No touch ID. Now even worse.
11/29/2017

Klutch54
I have gone without Touch ID for probably 9 months now. Every time I turn it on it forces me to enter my main password to sign in. So I had it set up to a 6 digit passcode. And about 1 out of 6 times that still didn’t work. It would force me to put my real password in. Well now 2 days ago it did that with the 6 digit passcode again and I put in my real password and it gave me a message on the screen that said “Invalid credentials for this device. Pleas check your entries”..... What? Seriously? Still can’t sign it. If I get on Safari I can sign in. I can sign in on my MacBook on Safari. Why can’t I just sign in with the app? This is ridiculous. How can something go unfixed for so long. Every once in a while they push an update for the app and I get excited and read the update information and am disappointed when it still mentions no fix of these issues. I love MidFirst bank. I’ve used them for years. But if I’m being honest, it’s not out of the realm of possibilities for me to switch banks just so that I can see what’s in my account.
No touch ID. Now even worse.
11/29/2017

Klutch54

I have gone without Touch ID for probably 9 months now. Every time I turn it on it forces me to enter my main password to sign in. So I had it set up to a 6 digit passcode. And about 1 out of 6 times that still didn’t work. It would force me to put my real password in. Well now 2 days ago it did that with the 6 digit passcode again and I put in my real password and it gave me a message on the screen that said “Invalid credentials for this device. Pleas check your entries”..... What? Seriously? Still can’t sign it. If I get on Safari I can sign in. I can sign in on my MacBook on Safari. Why can’t I just sign in with the app? This is ridiculous. How can something go unfixed for so long. Every once in a while they push an update for the app and I get excited and read the update information and am disappointed when it still mentions no fix of these issues. I love MidFirst bank. I’ve used them for years. But if I’m being honest, it’s not out of the realm of possibilities for me to switch banks just so that I can see what’s in my account.
Wanting you here in TN!
06/01/2022

Grinaz2
I have just moved from AZ to TN. How I wish you had a bank here. I really miss the wonderful employees that I spent so many years with building a banking relationship! Brad Raymond in the Queen Creek branch is so incredible as not just a kind human being, but a kind and caring employee as well! Those kinds of employees are hard to find in this day, so please be sure to reward him well. I did find a bank here with a wonderful lady, and will try to foster the same relationship here as I had with Brad for the last 20 years. The people here are friendly, and I am sure I will settle in here as well. Thank you for all the years with you. I may never leave you…..

Developer Response
Thanks for the review! We're happy you're enjoying the service at MidFirst.
Wanting you here in TN!
06/01/2022

Grinaz2

I have just moved from AZ to TN. How I wish you had a bank here. I really miss the wonderful employees that I spent so many years with building a banking relationship! Brad Raymond in the Queen Creek branch is so incredible as not just a kind human being, but a kind and caring employee as well! Those kinds of employees are hard to find in this day, so please be sure to reward him well. I did find a bank here with a wonderful lady, and will try to foster the same relationship here as I had with Brad for the last 20 years. The people here are friendly, and I am sure I will settle in here as well. Thank you for all the years with you. I may never leave you…..
Developer Response 06/03/2022
Thanks for the review! We're happy you're enjoying the service at MidFirst.

This update contains bug fixes and performance improvements.

Version 5.0.41.933

Feb 27

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Usage Data
- Other Data