I have an iPhone 13 pro. The app keeps crashing. Also when battery in the Neebo is low it gives false data. My daughter was in the hospital and Neebo was showing 208 bpm while the 5-lead ECG monitor was showing 150 bpm. Same thing at home. When the Neebo battery is in the ~20%, it shows spikes in the heart rate of 170 to 180 bpm, which are false. I use the stethoscope and heart rate is in the 120s. When the app does not crash and the battery is good, it works well and is very useful. I like the fact that I can adjust the upper and lower thresholds for the heart rate, SpO2, and temperature measures, but on the other hand it’s a problem that the app does not keep a history of more than 24 hours or gives you the opportunity to extract your historical data like Fitbit and other trackers do.

My daughter was diagnosed with a major heart problem at 12 weeks old and I bought the leading heart rate and oxygen monitor for infants on the market. It gave me some peace of mind, but I hated that I couldn’t set my own limits for her vitals. With my next baby I got Neebo because of its versatility. Over a year in and I have loved it! I have used it on my 5yo daughter when she has been sick as well. I love that I can set it to alert me at the medical standards I choose (I work in healthcare, I don’t recommend adjusting these unless you have knowledge on what is normal and abnormal.) It gives me peace of mind and I haven’t had a false reading yet, unlike the competitor I had before. In fact, I’ve had no issues with this monitor at all. For anyone with medically complex kids or PTSD related to your kid’s health, this is an excellent monitor!

I have literally tried everything and it keeps taking me back to the sign in page. It only worked about 3 months. I loved the product when it worked! I use this for my daughter who is epileptic and not having it makes me so nervous. Please fix the app! I have reached out and have not heard from tech support yet.

I’ve been using this on my daughter who was born with complex heart, lung and gut defects. I saw it on a crowd funding site and could not wait for it to come out. Being able to set my own parameters ( with guidance from her health care team) has made all the difference in my peace of mind. For the first time since her birth I can sleep and know that if anything happens I will get an alert. My daughter has suffered a great deal of medical trauma, Neebo looks like a pretty bracelet and my daughter loves wearing it. It doesn’t frighten her like many if the medical devices I have at home for use on her to monitor her.I have had no issues or problems with either the device or the customer service. The app is so easy to use and I love that I can add people so that when she’s being watched by other caregivers, we can all know how she’s doing. Neebo is not an FDA approved medical device, but it was my early warning system for the new onset arrhythmias my daughter was having, which were confirmed by a 30 day halter monitor. This is a very scary time for parents with medically complex children and parents of little ones with risk factors. As a nurse, I strongly urge you to consider purchasing this, you won’t regret it. The cost is manageable if you have PayPal as you can do a payment plan.